{"id":16021,"date":"2020-12-29T05:00:19","date_gmt":"2020-12-29T10:00:19","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=16021"},"modified":"2025-08-04T13:18:41","modified_gmt":"2025-08-04T17:18:41","slug":"release-notes-december-2020","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/release-notes-december-2020\/","title":{"rendered":"Release Notes December 2020"},"content":{"rendered":"<p>This holiday season, we\u2019re introducing some exciting new tools and features to help you grow your business and better manage your clients. Our latest release includes the All Transactions Beta Report which gives you the ability to analyze your clients\u2019 purchasing habits, a 2-way SMS feature to help you better manage your client communication, and much more! Here\u2019s what we have in store for you.<\/p>\n<p><iframe loading=\"lazy\" title=\"WellnessLiving December 2020 Release Notes\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/mQzGAbo1e0U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2>New Features<\/h2>\n<ul>\n<li><a href=\"#1\">Manage your transactions with the All Transactions Beta Report<\/a><\/li>\n<li><a href=\"#2\">Ensure effective communication with 2-way SMS marketing<\/a><\/li>\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9573992-automated-marketing\">Automated marketing with SMS capabilities<\/a><\/li>\n<li><a href=\"#4\">Generating reports made easier<\/a><\/li>\n<li><a href=\"#5\">Customize all reports<\/a><\/li>\n<li><a href=\"#6\">Put session passes on hold<\/a><\/li>\n<li><a href=\"#7\">Automatically reconcile any upcoming unpaid visits<\/a><\/li>\n<\/ul>\n<h2>Improvements<\/h2>\n<ul>\n<li><a href=\"#8\">Appointments can now be booked with ClassPass<\/a><\/li>\n<li><a href=\"#9\">Sound alert added to push notifications<\/a><\/li>\n<li><a href=\"#10\">Add multiple business hours per day<\/a><\/li>\n<li><a href=\"#11\">Conflict manager for asset bookings<\/a><\/li>\n<li><a href=\"#12\">Filter the list of Events to display specific Events<\/a><\/li>\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9573992-automated-marketing\">Edit log will now display changes made to automated marketing<\/a><\/li>\n<li><a href=\"#14\">Transactions completed with gift cards cannot be voided<\/a><\/li>\n<li><a href=\"#15\">Mark client as Early Cancel in the attendance list<\/a><\/li>\n<li><a href=\"#16\">QUICK Search has been removed<\/a><\/li>\n<li><a href=\"#17\">Select every row in a report<\/a><\/li>\n<li><a href=\"#18\">Automatic payments option added to business policies<\/a><\/li>\n<li><a href=\"#19\">View changes made to pushed services in the edit log<\/a><\/li>\n<li><a href=\"#20\">More email variables added to client notifications<\/a><\/li>\n<li><a href=\"#21\">Email sent during a Do Not Disturb period will be marked as Pending<\/a><\/li>\n<\/ul>\n<h2>Minor Fixes<\/h2>\n<ul>\n<li><a href=\"#22\">Issues resolved in this release<\/a><\/li>\n<\/ul>\n<h2>New Features<\/h2>\n<h3 id=\"1\">Manage your transactions with the All Transactions Beta Report <em><span style=\"font-size: 10pt;\">WL-28809<\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16024\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/All-Transactions-Beta-Report-300x103.png\" alt=\"\" width=\"562\" height=\"193\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/All-Transactions-Beta-Report-300x103.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/All-Transactions-Beta-Report-600x206.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/All-Transactions-Beta-Report-320x110.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/All-Transactions-Beta-Report.png 624w\" sizes=\"auto, (max-width: 562px) 100vw, 562px\" \/><\/p>\n<p><strong>This new feature is coming soon.<\/strong><\/p>\n<p>Business intelligence is crucial for growth, and we are introducing a new tool to help you move your business forward. The All Transactions Beta Report is an all-in-one reporting solution to track and manage your transactions. This new beta report will significantly improve your ability to capture and retrieve data related to your clients\u2019 purchasing habits.<\/p>\n<h3 id=\"2\">Ensure effective communication with 2-way SMS marketing <span style=\"font-size: 10pt;\"><em>WL-44484<\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16025\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/2-Way-SMS-300x104.png\" alt=\"\" width=\"597\" height=\"207\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/2-Way-SMS-300x104.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/2-Way-SMS-600x209.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/2-Way-SMS-320x111.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/2-Way-SMS.png 610w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/p>\n<p>This feature was requested by many of our valued customers, and we\u2019re proud to announce that the 2-way SMS integration can now be used to help you manage confirmations for your Appointments and wait list promotions.<\/p>\n<p>All 2-way SMS subscribers will receive a unique phone number that will integrate within their existing WellnessLiving account. This unique phone number will be used to manage all your communications with your clients.<\/p>\n<p>Keep in mind \u2013 this is only the first phase of our 2-way SMS rollout. We\u2019re already planning another release to provide you with even greater capabilities when it comes to communicating with your clients.<\/p>\n<p>For more information about this new feature, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9504675-message-center\">2-way SMS<\/a>.<\/p>\n<h3 id=\"3\">Automated Marketing with SMS capabilities <span style=\"font-size: 10pt;\"><em>WL-35970<\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16026\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automated-Marketing-300x100.png\" alt=\"\" width=\"591\" height=\"197\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automated-Marketing-300x100.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automated-Marketing-600x201.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automated-Marketing-320x107.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automated-Marketing.png 624w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/><\/p>\n<p><span data-contrast=\"auto\">We are very excited to announce that our automated marketing features have been expanded to support SMS messages<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0In addition to automated emails that were previously available, you can now send SMS messages for your lead capture campaigns, announcements,\u00a0<\/span><span data-contrast=\"auto\">client win-back campaigns, and more!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this new feature<\/span><span data-contrast=\"auto\">, see<\/span><span data-contrast=\"auto\">\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9573992-automated-marketing\"><span data-contrast=\"none\">Automated marketing<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"4\"><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW25406166 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Generat<\/span><\/span><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW25406166 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ing<\/span><\/span><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW25406166 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0repo<\/span><\/span><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW25406166 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">rts made ea<\/span><\/span><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW25406166 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">sier<\/span><\/span><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW25406166 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW25406166 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW25406166 BCX0\">WL-40385<\/span><\/span><span class=\"EOP SCXW25406166 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16027\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Generated-Reports-300x144.png\" alt=\"\" width=\"540\" height=\"259\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Generated-Reports-300x144.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Generated-Reports-600x288.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Generated-Reports-320x153.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Generated-Reports.png 624w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/p>\n<p><span data-contrast=\"auto\">When it comes to reports, no one likes\u00a0<\/span><span data-contrast=\"auto\">waiting around for\u00a0<\/span><span data-contrast=\"auto\">long loading times. With our new Generated Reports feature,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">ny<\/span><span data-contrast=\"auto\">\u00a0reports that take 15 seconds or more to load will automatically generate in the system&#8217;s background<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0While the report is\u00a0<\/span><span data-contrast=\"auto\">loading<\/span><span data-contrast=\"auto\">, staff members can leave the report page and use\u00a0<\/span><span data-contrast=\"auto\">WellnessLiving\u2019s<\/span><span data-contrast=\"auto\"> other features.<\/span><\/p>\n<p><strong>This feature is currently only available for Sales Reports. All other reports will gain this functionality in a future release. <\/strong><\/p>\n<p><span data-contrast=\"auto\">For more information about this new feature, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10083613-generated-reports\"><span data-contrast=\"auto\">Generated reports<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"5\"><span class=\"TextRun SCXW32807048 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW32807048 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Customize all reports<\/span><\/span><span class=\"TextRun SCXW32807048 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32807048 BCX0\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW32807048 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32807048 BCX0\">WL-42946<\/span><\/span><span class=\"EOP CommentStart SCXW32807048 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16028\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Customize-Default-All-Reports-300x155.png\" alt=\"\" width=\"505\" height=\"261\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Customize-Default-All-Reports-300x155.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Customize-Default-All-Reports-600x311.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Customize-Default-All-Reports-320x166.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Customize-Default-All-Reports.png 624w\" sizes=\"auto, (max-width: 505px) 100vw, 505px\" \/><\/p>\n<p>You can now customize all your reports in one convenient place. From the Customize Defaults &#8211; All Reports page, you can select the date range that is used and the buttons that are displayed when any report is opened. Keep in mind that your reports will take longer to load if you select a larger date range.<\/p>\n<p>For more information about this new feature, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10279714-customize-all-reports\">Customizing all reports<\/a>.<\/p>\n<h3 id=\"6\"><span class=\"TextRun SCXW52611864 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW52611864 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Put session passes on hold<\/span><\/span><span class=\"TextRun SCXW52611864 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW52611864 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW52611864 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW52611864 BCX0\">WL-5301<\/span><\/span><span class=\"EOP SCXW52611864 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16029\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Session-Pass-Hold-Rules-300x162.png\" alt=\"\" width=\"541\" height=\"292\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Session-Pass-Hold-Rules-300x162.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Session-Pass-Hold-Rules-320x173.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Session-Pass-Hold-Rules.png 497w\" sizes=\"auto, (max-width: 541px) 100vw, 541px\" \/><\/p>\n<p>While your clients are invaluable, they are not always be able to attend your services. Whether your clients are traveling, recuperating from an injury or illness, or are unable to attend your services for any other reason, you can now put their session passes on hold. Placing a hold on a session pass with an expiration date will extend the duration of the session pass by the length of the hold. This gives your clients the freedom to attend sessions at their convenience without worrying about their Purchase Option expiring.<\/p>\n<p>For more information about this new feature, see <a class=\"Hyperlink BCX0 SCXW236432075\" href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=19941\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined BCX0 SCXW236432075\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW236432075\" data-ccp-charstyle=\"Hyperlink\">Placing a session pass on hold<\/span><\/span><\/a>.<\/p>\n<h3 id=\"7\"><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70862666 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Automatically<\/span><\/span><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70862666 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0reconcile any\u00a0<\/span><\/span><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70862666 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">upcoming\u00a0<\/span><\/span><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW70862666 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">unpaid visits<\/span><\/span><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW70862666 BCX0\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW70862666 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW70862666 BCX0\">WL-40321<\/span><\/span><span class=\"EOP SCXW70862666 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16030\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Reconciliation-300x117.png\" alt=\"\" width=\"651\" height=\"254\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Reconciliation-300x117.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Reconciliation-320x125.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Reconciliation.png 504w\" sizes=\"auto, (max-width: 651px) 100vw, 651px\" \/><\/p>\n<p>We have introduced a new option in membership and session pass settings to automatically reconcile any unpaid visits whenever the attendance restrictions reset. With this option enabled, your staff members will no longer need to spend time tracking and reconciling every unpaid session for each client. The automatic reconciliation feature will also allow you to closely monitor any unpaid sessions and send prompt reminders to your clients to make their payments.<\/p>\n<p>For more information about this new feature, see <a class=\"Hyperlink SCXW254366793 BCX0\" href=\"https:\/\/help.wellnessliving.com\/en\/membership-advanced-settings\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW254366793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW254366793 BCX0\" data-ccp-charstyle=\"Hyperlink\">Membership advanced settings<\/span><\/span><\/a><span class=\"TextRun SCXW254366793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW254366793 BCX0\">\u00a0and\u00a0<\/span><\/span><a class=\"Hyperlink SCXW254366793 BCX0\" href=\"https:\/\/help.wellnessliving.com\/en\/session-pass-advanced-settings\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW254366793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW254366793 BCX0\" data-ccp-charstyle=\"Hyperlink\">Session pass advanced settings<\/span><\/span><\/a>.<\/p>\n<h2>Improvements<\/h2>\n<h3 id=\"8\"><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW36448645 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Appointments can now be booked with\u00a0<\/span><\/span><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2 SCXW36448645 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ClassPass<\/span><\/span><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW36448645 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36448645 BCX0\">WL-43495<\/span><\/span><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36448645 BCX0\">,\u00a0<\/span><\/span><span class=\"TextRun SCXW36448645 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36448645 BCX0\">WL-26880<\/span><\/span><\/em><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16031\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/ClassPass-300x140.png\" alt=\"\" width=\"540\" height=\"252\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/ClassPass-300x140.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/ClassPass-320x149.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/ClassPass.png 476w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/p>\n<p><span data-contrast=\"auto\">We have upgraded our\u00a0<\/span><span data-contrast=\"auto\">ClassPass<\/span><span data-contrast=\"auto\">\u00a0integration and clients will now be able to book Appointments through\u00a0<\/span><span data-contrast=\"auto\">ClassPass<\/span><span data-contrast=\"auto\">\u00a0as well as Classes.<\/span><br \/>\n<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement,\u00a0<\/span><span data-contrast=\"auto\">see\u00a0<\/span><a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=2284\"><span data-contrast=\"none\">Using ClassPass with WellnessLiving<\/span><\/a><span data-contrast=\"auto\">.<\/span><\/p>\n<h3 id=\"9\"><span class=\"TextRun SCXW91139278 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW91139278 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Sound alert added to push notifications<\/span><\/span><span class=\"TextRun SCXW91139278 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW91139278 BCX0\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW91139278 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW91139278 BCX0\">WL-43181<\/span><\/span><span class=\"EOP SCXW91139278 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/span><\/h3>\n<p><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">To ensure your clients are always up to date with\u00a0<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">any<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">\u00a0changes to their scheduled sessions or\u00a0<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">major announcements, we have added an alert sound to all push notifications.\u00a0<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart SCXW90488487 BCX0\">This alert sound will be the default notification tone of the receiver\u2019s mobile device<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\"> and can be disabled from the device&#8217;s <\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">notification\u00a0<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">settings<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">.<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">\u00a0This<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">\u00a0<\/span><\/span><span class=\"TextRun SCXW90488487 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW90488487 BCX0\">will improve your ability to capture your clients\u2019 attention quickly and effectively.<\/span><\/span><span class=\"EOP SCXW90488487 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"10\"><span class=\"TextRun SCXW138104800 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW138104800 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Add multiple business hours per day<\/span><\/span><span class=\"TextRun SCXW138104800 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW138104800 BCX0\">\u00a0<em><span style=\"font-size: 10pt;\">WL-10902<\/span><\/em><\/span><\/span><em><span class=\"EOP SCXW138104800 BCX0\" style=\"font-size: 10pt;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16032\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Business-Hours-300x112.png\" alt=\"\" width=\"632\" height=\"236\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Business-Hours-300x112.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Business-Hours-320x119.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Business-Hours.png 480w\" sizes=\"auto, (max-width: 632px) 100vw, 632px\" \/><\/p>\n<p><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">We have added the ability for you to schedule multiple business hours per day for any of your business locations.\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">For example, you can now<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">\u00a0schedule open hours between 9:00 a.m.\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">to\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">1<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">:00 p.m. and 3:00 p.m.\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">to\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">6:00 p.m. on a<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">\u00a0specific day.<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">\u00a0This information will be displayed on<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">\u00a0your business\u2019s page in the\u00a0<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 BCX0 SCXW39327931\">WellnessLiving<\/span><\/span><span class=\"TextRun BCX0 SCXW39327931\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW39327931\">\u00a0Directory.<\/span><\/span><\/p>\n<p><span class=\"TextRun BCX0 SCXW120301502\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW120301502\">For more information about this improvement, see\u00a0<\/span><\/span><a class=\"Hyperlink BCX0 SCXW120301502\" href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=224\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined BCX0 SCXW120301502\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW120301502\" data-ccp-charstyle=\"Hyperlink\">Setting up your business hours<\/span><\/span><\/a><span class=\"TextRun BCX0 SCXW120301502\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW120301502\">.\u00a0<\/span><\/span><\/p>\n<h3 id=\"11\"><span class=\"TextRun SCXW110318806 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW110318806 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Conflict manager for asset bo<\/span><\/span><span class=\"TextRun SCXW110318806 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW110318806 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">okings<\/span><\/span><span class=\"TextRun SCXW110318806 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110318806 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW110318806 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW110318806 BCX0\">WL-32285<\/span><\/span><span class=\"EOP SCXW110318806 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16033\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Conflict-Manager-300x71.png\" alt=\"\" width=\"651\" height=\"154\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Conflict-Manager-300x71.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Conflict-Manager-320x75.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Conflict-Manager.png 480w\" sizes=\"auto, (max-width: 651px) 100vw, 651px\" \/><\/p>\n<p><span data-contrast=\"auto\">If you are booking an asset in the schedule and that asset is unavailable during the date and time of booking, the schedule will now\u00a0<\/span><span data-contrast=\"auto\">notify you of this conflict and offer solutions to the issue<\/span><span data-contrast=\"auto\">. With this improvement, you\u2019ll have a better understanding of an asset\u2019s availability\u00a0<\/span><span data-contrast=\"auto\">and the option to reschedule\u00a0<\/span><span data-contrast=\"auto\">a client\u2019s booking accordingly.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/\"><span data-contrast=\"none\">Booking a BOOK-A-SPOT asset<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"12\"><span class=\"TextRun SCXW59710019 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW59710019 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Filter the list of Events to display specific Events<\/span><\/span><span class=\"TextRun SCXW59710019 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW59710019 BCX0\">\u00a0<\/span><\/span><span style=\"font-size: 10pt;\"><em><span class=\"TextRun SCXW59710019 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW59710019 BCX0\">WL-41694<\/span><\/span><\/em><\/span><span class=\"EOP SCXW59710019 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16034\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Events-Filter-300x166.png\" alt=\"\" width=\"625\" height=\"346\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Events-Filter-300x166.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Events-Filter-320x177.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Events-Filter.png 552w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/p>\n<p><span data-contrast=\"auto\">Clients booking an Event from the Client Web App and staff members booking a client into an Event from the client\u2019s profile will now be able to filter the list of Events to only display specific Events. This new filter will make it easier for both clients and staff members to find the Event they want to book.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9648657-book-an-event\"><span data-contrast=\"none\">Booking an Event<\/span><\/a><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9833812-book-an-event-as-a-client\"><span data-contrast=\"none\">Client Web App: Booking an Event<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"13\"><span class=\"TextRun SCXW265116517 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW265116517 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Edit log will now display changes made to automated marketing\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW265116517 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265116517 BCX0\">WL-39940<\/span><\/span><span class=\"EOP SCXW265116517 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><span data-contrast=\"auto\">The edit log will now display any changes made to the name or description of automated marketing email templates. This will help you track how your marketing emails have been updated and how your business is using them to reach out to clients.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this<\/span><span data-contrast=\"auto\">\u00a0improvement<\/span><span data-contrast=\"auto\">, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9649171-edit-log\"><span data-contrast=\"none\">The edit log<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"14\"><span class=\"TextRun SCXW236378394 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW236378394 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Transactions completed with gift cards cannot be voided<\/span><\/span><span class=\"TextRun SCXW236378394 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW236378394 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0<\/span><\/span><em><span class=\"TextRun SCXW236378394 BCX0\" lang=\"EN-US\" style=\"font-size: 10pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW236378394 BCX0\">WL-43964<\/span><\/span><\/em><span class=\"EOP SCXW236378394 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">We have removed the ability to void transactions that were completed using a gift card. Previously, when these transactions were voided, the dollar amount on the gift card would not be restored or returned to the client.\u00a0<\/span><span data-contrast=\"auto\">If you want to return the amount deducted from a gift card to a client, we recommend you refund the client\u2019s account balance<\/span><span data-contrast=\"auto\">\u00a0manually<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=3872\">Voiding a transaction<\/a>.<\/span><\/p>\n<h3 id=\"15\"><span class=\"TextRun SCXW115047582 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW115047582 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Mark\u00a0<\/span><\/span><span class=\"TextRun SCXW115047582 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW115047582 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">client as Early Cancel in the attendance list<\/span><\/span><span class=\"TextRun SCXW115047582 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW115047582 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW115047582 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW115047582 BCX0\">WL-12320<\/span><\/span><span class=\"EOP SCXW115047582 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16035\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Early-Cancel.png\" alt=\"\" width=\"515\" height=\"358\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Early-Cancel.png 262w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Early-Cancel-110x77.png 110w\" sizes=\"auto, (max-width: 515px) 100vw, 515px\" \/><\/p>\n<p><span data-contrast=\"auto\">We have added a new\u00a0<\/span><b><span data-contrast=\"auto\">Mark as Early Cancel<\/span><\/b><span data-contrast=\"auto\">\u00a0button in the attendance list to allow staff members to cancel a client\u2019s session before the cancellation deadline. With this improvement, you can easily cancel a client\u2019s session, notify them about the cancellation via email, SMS, or push notification, and remove them from the attendance list with just a few clicks.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9773493-view-and-use-an-attendance-list\"><span data-contrast=\"none\">Viewing an attendance list<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"16\"><span class=\"TextRun SCXW91893946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW91893946 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">QUICK Search has been removed<\/span><\/span><span class=\"TextRun SCXW91893946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW91893946 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW91893946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW91893946 BCX0\">WL-33168<\/span><\/span><span class=\"EOP SCXW91893946 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><span class=\"TextRun SCXW108228844 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108228844 BCX0\">The QUICK Search feature has been removed from the client list and reports. However, staff members will still be able to filter the client and reports using our convenient POWER Search\u00a0<\/span><\/span><span class=\"TextRun SCXW108228844 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart SCXW108228844 BCX0\">feature<\/span><\/span><span class=\"TextRun SCXW108228844 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108228844 BCX0\">.<\/span><\/span><span class=\"EOP SCXW108228844 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"17\"><span class=\"TextRun BCX0 SCXW56732224\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW56732224\" data-ccp-charstyle=\"Heading 2 Char\">Select every row in a report<\/span><\/span><span class=\"TextRun BCX0 SCXW56732224\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW56732224\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0<\/span><\/span><em><span class=\"TextRun BCX0 SCXW56732224\" lang=\"EN-US\" style=\"font-size: 10pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW56732224\">WL-34438<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16036\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Rows-in-a-Report-300x109.png\" alt=\"\" width=\"633\" height=\"230\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Rows-in-a-Report-300x109.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Rows-in-a-Report-600x218.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Rows-in-a-Report-320x116.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Rows-in-a-Report.png 624w\" sizes=\"auto, (max-width: 633px) 100vw, 633px\" \/><\/p>\n<p><span data-contrast=\"auto\">We have added a small<\/span><span data-contrast=\"auto\">\u00a0checkbox that will allow staff members to simultaneously select every row in a report. This will help staff members easily perform actions in bulk. For example, a staff member can now select every client in a report and then use the report\u2019s QUICK Contact feature to send a notification to all those clients.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10542322-view-or-customize-a-report\"><span data-contrast=\"none\">Viewing a report<\/span><\/a><span data-contrast=\"auto\">.<\/span><\/p>\n<h3 id=\"18\"><span class=\"TextRun BCX0 SCXW122271869\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW122271869\" data-ccp-charstyle=\"Heading 2 Char\">Automatic payments option added to business policies<\/span><\/span><span class=\"TextRun BCX0 SCXW122271869\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW122271869\" data-ccp-charstyle=\"Heading 2 Char\">\u00a0<\/span><\/span><em><span class=\"TextRun BCX0 SCXW122271869\" lang=\"EN-US\" style=\"font-size: 10pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW122271869\">WL-8325<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16037\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automatic-Payments-Option-300x86.png\" alt=\"\" width=\"663\" height=\"190\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automatic-Payments-Option-300x86.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automatic-Payments-Option-320x91.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Automatic-Payments-Option.png 480w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/p>\n<p><span data-contrast=\"auto\">We have updated our business policies to allow\u00a0<\/span><span data-contrast=\"auto\">for a set number of automated\u00a0<\/span><span data-contrast=\"auto\">re<\/span><span data-contrast=\"auto\">&#8211;<\/span><span data-contrast=\"auto\">attempts for failed payments,<\/span><span data-contrast=\"auto\">\u00a0along with the option to levy an additional charge for failed payments. With this improvement, you won\u2019t have to manually charge\u00a0<\/span><span data-contrast=\"auto\">client<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">after subsequent failed repayment attempts.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9620261-set-up-your-business-policies\"><span data-contrast=\"none\">Setting up your business policies<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"19\"><span class=\"TextRun SCXW178349685 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW178349685 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">View changes made to pushed services in the edit log<\/span><\/span><span class=\"TextRun SCXW178349685 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178349685 BCX0\">\u00a0<\/span><\/span><em><span class=\"TextRun SCXW178349685 BCX0\" lang=\"EN-US\" style=\"font-size: 10pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178349685 BCX0\">WL-41475<\/span><\/span><\/em><span class=\"EOP SCXW178349685 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">We have made a<\/span><span data-contrast=\"auto\">n<\/span><span data-contrast=\"auto\">\u00a0improvement\u00a0<\/span><span data-contrast=\"auto\">to\u00a0<\/span><span data-contrast=\"auto\">the edit log so that it\u00a0<\/span><span data-contrast=\"auto\">registers<\/span><span data-contrast=\"auto\">\u00a0changes made to<\/span><span data-contrast=\"auto\">\u00a0Appoi<\/span><span data-contrast=\"auto\">ntment<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">, Class<\/span><span data-contrast=\"auto\">es<\/span><span data-contrast=\"auto\">, or Event<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0that ha<\/span><span data-contrast=\"auto\">ve<\/span><span data-contrast=\"auto\">\u00a0been pushed by a franchisor to a franchise location. Now,\u00a0<\/span><span data-contrast=\"auto\">a franchise location\u2019s edit log will display all changes made to a push service setting by a franchisor<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=7926\"><span data-contrast=\"none\">Franchise setting options<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"20\"><span class=\"TextRun SCXW166087699 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW166087699 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">More email variables added to client notifications<\/span><\/span><span class=\"TextRun SCXW166087699 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW166087699 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW166087699 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW166087699 BCX0\">WL-40895<\/span><\/span><span class=\"EOP SCXW166087699 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16038\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Email-Variables-300x91.png\" alt=\"\" width=\"577\" height=\"175\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Email-Variables-300x91.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Email-Variables-320x97.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2020\/12\/Email-Variables.png 339w\" sizes=\"auto, (max-width: 577px) 100vw, 577px\" \/><\/p>\n<p><span data-contrast=\"auto\">We have added\u00a0more\u00a0<\/span><span data-contrast=\"auto\">email\u00a0variables to allow staff members to add a client&#8217;s city, country, postal code, and region when sending an invoice<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For more information about this improvement, see<\/span><span data-contrast=\"none\">\u00a0<\/span><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9682043-email-variables\"><span data-contrast=\"none\">Email variables<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3 id=\"21\"><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Email sent during\u00a0<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">a\u00a0<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">D<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">o\u00a0<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">N<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ot\u00a0<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">D<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68528996 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">isturb period will be marked as Pending<\/span><\/span><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68528996 BCX0\">\u00a0<\/span><\/span><em><span style=\"font-size: 10pt;\"><span class=\"TextRun SCXW68528996 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW68528996 BCX0\">WL-42840<\/span><\/span><span class=\"EOP SCXW68528996 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/em><\/h3>\n<p><span data-contrast=\"none\">We have made a<\/span><span data-contrast=\"none\">n<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">improvement in the notification settings so that whenever a client is sent a Class announcement notification during\u00a0<\/span><span data-contrast=\"none\">a<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">Do Not Disturb period, the email appears with a\u00a0<\/span><b><span data-contrast=\"none\">Pending<\/span><\/b><span data-contrast=\"none\">\u00a0status\u00a0<\/span><span data-contrast=\"none\">o<\/span><span data-contrast=\"none\">n the\u00a0<\/span><span data-contrast=\"none\">Contact History page<\/span><span data-contrast=\"none\">\u00a0in the client\u2019s profile<\/span><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">This improvement is intended to remove any ambiguities\u00a0<\/span><span data-contrast=\"none\">surrounding<\/span><span data-contrast=\"none\">\u00a0the status of an undelivered email in a client\u2019s Contact History<\/span><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For more information about this improvement, see\u00a0<\/span><a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=18910\"><span data-contrast=\"none\">Setting the do not disturb schedule for automated marketing<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2 id=\"22\">Minor Fixes<\/h2>\n<h3><span class=\"TextRun SCXW222779723 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW222779723 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Achieve Client App fixes:<\/span><\/span><\/h3>\n<ul>\n<li><span class=\"TextRun BCX0 SCXW181258250\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW181258250\" data-ccp-parastyle=\"heading 1\">We corrected an issue with the Achieve App failing to display the day of an Event in certain situations.\u00a0<\/span><\/span><em><span class=\"TextRun BCX0 SCXW181258250\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW181258250\" data-ccp-parastyle=\"heading 1\">WL-28488<\/span><\/span><\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW89206164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89206164 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Business\u00a0<\/span><\/span><span class=\"TextRun SCXW89206164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89206164 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">s<\/span><\/span><span class=\"TextRun SCXW89206164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89206164 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">etting\u00a0<\/span><\/span><span class=\"TextRun SCXW89206164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89206164 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">f<\/span><\/span><span class=\"TextRun SCXW89206164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89206164 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ixes:<\/span><\/span><span class=\"EOP SCXW89206164 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li><span class=\"TextRun BCX0 SCXW100672947\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW100672947\" data-ccp-parastyle=\"heading 1\">We updated our system to accommodate New Zealand phone formats containing 8-digit numbers.\u00a0<\/span><\/span><em><span class=\"TextRun BCX0 SCXW100672947\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun BCX0 SCXW100672947\" data-ccp-parastyle=\"heading 1\">WL-39287<\/span><\/span><\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW89312651 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW89312651 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Client profile fixes:<\/span><\/span><span class=\"EOP SCXW89312651 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue where entering an exclamation mark (!) in the email address field on a client\u2019s profile resulted in an error. <em>WL-43986<\/em><\/li>\n<li>We have fixed an issue that was preventing Australian businesses from entering 11-digit contact numbers in a client\u2019s profile. <em>WL-42767<\/em><\/li>\n<li>We have fixed an issue where a client\u2019s profile was showing unclear activity after the client booked an Event. <em>WL-40166<\/em><\/li>\n<li>We have fixed an issue where some clients were receiving error messages when they tried to submit reviews. <em>WL-40501<\/em><\/li>\n<li>We corrected an issue with access incorrectly being denied in certain cases for belt promotions.<em> WL-40499<\/em><\/li>\n<li>We corrected an issue where the system did not generate any warning messages when Appointments were booked for flagged clients. <em>WL-18550<\/em><\/li>\n<li>We have fixed an issue with QUICK Check-In for Memberships, where a warning message for a future Start Date QUICK Check-In was listing incorrect service types. <em>WL-37806<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW183520897 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW183520897 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Client Web App\u00a0<\/span><\/span><span class=\"TextRun SCXW183520897 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW183520897 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">f<\/span><\/span><span class=\"TextRun SCXW183520897 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW183520897 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ixes<\/span><\/span><span class=\"TextRun SCXW183520897 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW183520897 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">:<\/span><\/span><span class=\"EOP SCXW183520897 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue in the Client Web App to ensure that a staff member who is booked for a service with a client does not appear as available for another client. <em>WL-41996<\/em><\/li>\n<li>We have fixed an issue that was causing an error to occur when clients attempted to check in to services through the Client Self Check-In Web App. <em>WL-44063<\/em><\/li>\n<li>We have fixed an issue where the Class Types filter in the Client Web App was not displaying any active Classes in a business.<em> WL-43099<\/em><\/li>\n<li>We have fixed an issue where the class filter was showing an incorrect number of sessions in the <strong>Calendar View<\/strong> in the Client Web App. <em>WL-43136<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW118239981 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW118239981 BCX0\" data-ccp-parastyle=\"heading 2\">Edit log fixes<\/span><\/span><span class=\"TextRun SCXW118239981 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW118239981 BCX0\" data-ccp-parastyle=\"heading 2\">:<\/span><\/span><span class=\"EOP SCXW118239981 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue where enrolling a client into a service by clicking the Check-In button created multiple entries in the edit log for the same check-in. <em>WL-44468<br \/>\n<\/em><\/li>\n<li>We have fixed an issue where system activity was not being properly recorded and reflected in the edit log. <em>WL-32379<\/em><\/li>\n<li>We have improved the wording for advanced filters in the edit log to enhance clarity and removed filters that are no longer applicable to the current version of WellnessLiving. <em>WL-40322<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW115966834 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW115966834 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Notification fixes: <\/span><\/span><span class=\"EOP SCXW115966834 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue to ensure that when a staff member updates an Event and notifies the affected clients of those updates, all clients enrolled in the Event will only receive one email notification. <em>WL-29865<\/em><\/li>\n<li>We have fixed an issue to ensure that a client automatically receives the <strong>Appointment Cancelled by Staff<\/strong> notification when the notification is enabled, and a staff member cancels the client\u2019s Appointment. <em>WL-44649<\/em><\/li>\n<li>We have fixed an issue where a client was sent a push notification from the business, but the client\u2019s Contact History page was showing that the client received an email notification instead. <em>WL-42966<\/em><\/li>\n<li>We have fixed an issue with notifications failing to appear when reconciling visits. <em>WL-41643<\/em><\/li>\n<li>We have fixed an issue where staff members were unable to change the email send rules for the Appointment Reminder (Client) notification. <em>WL-39611<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW17469461 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17469461 BCX0\" data-ccp-parastyle=\"heading 2\">Purchase Options fixes<\/span><\/span><span class=\"TextRun SCXW17469461 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17469461 BCX0\" data-ccp-parastyle=\"heading 2\">:<\/span><\/span><span class=\"EOP SCXW17469461 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue that was preventing clients from using active memberships to book Classes within the membership\u2019s paid period. <em>WL-27989<\/em><\/li>\n<li>We have fixed an issue to ensure that all holds placed on a Purchase Option are listed next to that Purchase Option on a client\u2019s <strong>Passes &amp; Memberships<\/strong> page. <em>WL-44701<\/em><\/li>\n<li>We have fixed an issue where memberships were converting into other Purchase Options or auto-renewing upon expiry for inactive clients. <em>WL-42219<\/em><\/li>\n<li>We have fixed an issue where the Purchase ID column for a membership on a client\u2019s Passes &amp; Memberships page was not clickable. <em>WL-38826<\/em><\/li>\n<li>We corrected an issue that occurred when turning on auto-renew for returning memberships, where previously expired memberships that were reactivated for returning customers resulted in the customers being charged for the inactive membership months. <em>WL-38001<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW31294466 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW31294466 BCX0\" data-ccp-parastyle=\"heading 2\">Report fixes<\/span><\/span><span class=\"TextRun SCXW31294466 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW31294466 BCX0\" data-ccp-parastyle=\"heading 2\">:<\/span><\/span><span class=\"EOP SCXW31294466 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue in the Balance Due Report where clicking the unpaid visits button did not show the details of the unpaid visit in the client\u2019s Attendance History. <em>WL-41083<\/em><\/li>\n<li>We have fixed an issue that was causing disabled email notifications to appear on the Email History Report with a Bounced status instead of a Failed status. <em>WL-42807<\/em><\/li>\n<li>We have fixed an issue that was causing the expected payment for a membership to be excluded from Projected Revenue Report. <em>WL-42787<\/em><\/li>\n<li>We corrected an issue with the Appointment Cancellation Report, where staff members were able to view cancellation details for other staff members even though they did not have the appropriate staff role permission to view this information. <em>WL-38737<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW23120408 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW23120408 BCX0\" data-ccp-parastyle=\"heading 2\">Schedule fixes:<\/span><\/span><span class=\"EOP SCXW23120408 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue that was causing an Event to be rescheduled to a day that was outside the date range of the Event session. <em>WL-22901<\/em><\/li>\n<li>We have fixed an auto-scroll issue with the calendar when a staff member adds a new session via the schedule. <em>WL-40288<\/em><\/li>\n<li>We corrected an issue where the Custom Schedule Widget was falsely showing Classes and Events as being full. <em>WL-34519<\/em><\/li>\n<li>We have fixed an issue with canceled Event sessions, where previously paid sessions that had been canceled by businesses were prompting customers to pay again or book unpaid upon rescheduling. <em>WL-36852<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW194225132 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart SCXW194225132 BCX0\" data-ccp-parastyle=\"heading 2\">Staff profile fixes:<\/span><\/span><span class=\"EOP SCXW194225132 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue where the custom prizes could not be manually marked as used by staff members. <em>WL-37738 <\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW68769782 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68769782 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">Store\u00a0<\/span><\/span><span class=\"TextRun SCXW68769782 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68769782 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">f<\/span><\/span><span class=\"TextRun SCXW68769782 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68769782 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">ixes<\/span><\/span><span class=\"TextRun SCXW68769782 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW68769782 BCX0\" data-ccp-charstyle=\"Heading 2 Char\">:<\/span><\/span><span class=\"EOP SCXW68769782 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue to ensure that products available only for specific client types are not available to walk-in clients. <em>WL-42081<\/em><\/li>\n<li>We have fixed an issue to ensure that a confirmation message appears when a staff member reconciles a client\u2019s unpaid visits through the online store. <em>WL-40658<\/em><\/li>\n<li>We fixed an issue where some newly registered clients could not view a business\u2019s available payment plans when they tried to purchase an Event. <em>WL-34852<\/em><\/li>\n<li>We have fixed an issue where discount codes were not saving properly for all items. <em>WL-39915<\/em><\/li>\n<li>We have fixed an issue where staff members were being prompted to select a location at the checkout stage even when the appropriate store settings were disabled. <em>WL-36848<\/em><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW205384031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205384031 BCX0\" data-ccp-parastyle=\"heading 2\">Widget\u00a0<\/span><\/span><span class=\"TextRun SCXW205384031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205384031 BCX0\" data-ccp-parastyle=\"heading 2\">f<\/span><\/span><span class=\"TextRun SCXW205384031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205384031 BCX0\" data-ccp-parastyle=\"heading 2\">ixes<\/span><\/span><span class=\"TextRun SCXW205384031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW205384031 BCX0\" data-ccp-parastyle=\"heading 2\">:<\/span><\/span><span class=\"EOP SCXW205384031 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<ul>\n<li>We have fixed an issue that caused an internal server error to occur when a client booked a Class through the Custom Schedule Widget on a business\u2019s website. <em>WL-44067<\/em><\/li>\n<li>We have fixed an issue where clicking the Settings button on a Lead Capture widget skin on the Lead Capture page more than once caused the edit page for that skin to open. <em>WL-42083<br \/>\n<\/em><\/li>\n<li>We have fixed an issue where the remaining columns in the Custom Schedule Widget were misaligned whenever a staff member would remove a column from the widget. <em>WL-40120<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This holiday season, we\u2019re introducing some exciting new tools and features to help you grow your business and better manage your clients. Our latest release includes the All Transactions Beta Report which gives you the ability to analyze your clients\u2019 purchasing habits, a 2-way SMS feature to help you better [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":16044,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[85],"tags":[628,2310,2277,609,2311,86,499,2276],"class_list":["post-16021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-release-notes","tag-business-management","tag-client-retention","tag-expert-advice","tag-marketing","tag-mobile-apps","tag-release-notes","tag-rewards-program","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>December 2020 Release Notes - 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