{"id":17759,"date":"2022-06-14T05:00:58","date_gmt":"2022-06-14T09:00:58","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=17759"},"modified":"2025-12-04T18:48:32","modified_gmt":"2025-12-04T23:48:32","slug":"release-notes-june-2022-version-22-53","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/release-notes-june-2022-version-22-53\/","title":{"rendered":"Release Notes June 2022 Version 22.53"},"content":{"rendered":"\n<p>June has arrived, and we\u2019re making the summer even better with a WellnessLiving release! We\u2019re very proud of our headline item: the improved Elevate Staff App! But there are lots of other improvements in store, too. We\u2019re launching: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>two-way synchronization with Google Calendar<\/li>\n\n\n\n<li>a new review feature for the Client Web App<\/li>\n\n\n\n<li>updated integration tools for Gympass<\/li>\n\n\n\n<li>and more! <\/li>\n<\/ul>\n\n\n\n<p>The WellnessLiving redesign project is still underway. This release brings refreshing updates for the Client Web App and for product detail pages in your store. Details on these changes, plus many more, are available below. Read on!<\/p>\n\n\n<p><iframe loading=\"lazy\" title=\"WellnessLiving June 2022 Release\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/RmCOihei3Mc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">New features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#1\">New and improved Elevate Staff App<\/a><\/li>\n\n\n\n<li><a href=\"#2\">French language support for WellnessLiving<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Improvements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#3\">Clients can easily write reviews on the Client Web App<\/a><\/li>\n\n\n\n<li><a href=\"#4\">Two-way synchronization added for Google Calendar<\/a><\/li>\n\n\n\n<li><a href=\"#5\">New criteria for POWER Searches and client groups<\/a><\/li>\n\n\n\n<li><a href=\"#6\">Redesigned event book now tabs in the Client Web App<\/a><\/li>\n\n\n\n<li><a href=\"#7\">View and organize the display for staff member schedules more easily<\/a><\/li>\n\n\n\n<li><a href=\"#8\">Enable or disable the drag-and-drop option in your staff schedule<\/a><\/li>\n\n\n\n<li><a href=\"#9\">Redesigned the Client Groups page<\/a><\/li>\n\n\n\n<li><a href=\"#10\">Add icons to client groups<\/a><\/li>\n\n\n\n<li><a href=\"#11\">Add and modify forms from a client\u2019s profile<\/a><\/li>\n\n\n\n<li><a href=\"#12\">View which asset was booked with a service<\/a><\/li>\n\n\n\n<li><a href=\"#13\">New payment behavior for recurring bookings<\/a><\/li>\n\n\n\n<li><a href=\"#14\">Automatically charge clients the amount they owe your business<\/a><\/li>\n\n\n\n<li><a href=\"#15\">Cancel and deactivate event purchases<\/a><\/li>\n\n\n\n<li><a href=\"#16\">Improved travel mode for franchise businesses<\/a><\/li>\n\n\n\n<li><a href=\"#17\">Display available assets based on the selected date and time<\/a><\/li>\n\n\n\n<li><a href=\"#18\">Updated design for product details pages<\/a><\/li>\n\n\n\n<li><a href=\"#19\">Clients can book services via third-party platforms without entering their credit card information<\/a><\/li>\n\n\n\n<li><a href=\"#20\">Require billing information from new clients before booking a service<\/a><\/li>\n\n\n\n<li><a href=\"#21\">Automatically reconcile unpaid visits using the Self Check-In Web App<\/a><\/li>\n\n\n\n<li><a href=\"#22\">Easily return to the Balance Due Report after paying a client\u2019s account balance<\/a><\/li>\n\n\n\n<li><a href=\"#23\">Simplified Gympass integration process<\/a><\/li>\n\n\n\n<li><a href=\"#24\">Automatically enable Gympass integration for classes<\/a><\/li>\n\n\n\n<li><a href=\"#25\">Add approximate revenue for Gympass users at the class level<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Minor fixes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#26\">Issues resolved in this sprint<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New features<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1\">New and improved Elevate Staff App<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.wellnessliving.com\/features\/elevate-page\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Elevate Staff App<\/a> is an integral part of WellnessLiving&#8217;s platform. It allows business owners and staff members to run their business and manage clients from their mobile devices. In this release, we\u2019ll be launching the app on a new, more user-friendly platform where you\u2019ll experience better performance, smoother interactions, and so much more.<\/p>\n\n\n\n<p>On the day of the release, you can expect to see a pop-up notification on your Elevate Staff App, letting you know the new version is available for download. You can download the new version from the <a href=\"https:\/\/apps.apple.com\/us\/app\/wellnessliving-elevate-staff-2\/id1606344009\" target=\"_blank\" rel=\"noreferrer noopener\">Apple App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wellnessliving.elevate2\" target=\"_blank\" rel=\"noreferrer noopener\">Google Play Store<\/a>. You can continue using the current version. However, keep in mind that the old version will no longer be available after <strong>August 14, 2022<\/strong>.<\/p>\n\n\n\n<p>The new Elevate Staff App will also have many of its features refreshed with an updated look and feel. This includes the following changes:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sign in to the Elevate Staff App using your Google account<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"823\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55370.png\" alt=\"A screenshot of the sign-in page in the Elevate Staff App.\" class=\"wp-image-17732\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55370.png 375w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55370-137x300.png 137w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55370-320x702.png 320w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<p>On top of redesigning this page, we added a new sign-in method to make it easier for Google account users to sign in to the Elevate Staff App. If you have a Google account, you can now click <strong>Continue with Google <\/strong>and sign in using your Google credentials.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Manage QUICK and SOAP notes from the attendance list<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"811\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px.png\" alt=\"A screenshot of the new QUICK and SOAP notes features in the Elevate Staff App.\" class=\"wp-image-17735\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px-300x293.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px-768x750.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px-600x586.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55008-830px-320x313.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We added a new notes section to the attendance list to give you an easily accessible space to create and modify QUICK or SOAP notes for your clients. This way, you can easily add important information about your clients, such as their needs, requirements, or experiences related to the service.<\/p>\n\n\n\n<p>For more information about this new feature, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/11061897-create-or-modify-a-client-s-soap-quick-notes\" target=\"_blank\" rel=\"noreferrer noopener\">Elevate Staff App: Creating or modifying a client&#8217;s SOAP\/QUICK notes<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sort the attendance list<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"811\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-60630-375px.png\" alt=\"A screenshot of the new sorting function for\u00a0the attendance list in the Elevate Staff App.\" class=\"wp-image-17737\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-60630-375px.png 375w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-60630-375px-139x300.png 139w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-60630-375px-320x692.png 320w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<p>We added a sorting function to the attendance list to give you the ability to arrange attendees in a certain order. You can sort the attendance list by first name, last name, most recent bookings, oldest bookings, and more. Managing an attendance list is easier than ever, even when you\u2019re on the go.<\/p>\n\n\n\n<p>For more information about this new feature, see <a href=\"https:\/\/help.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Elevate Staff App: Viewing an attendance list<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Interface redesign<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"811\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57042-375px.png\" alt=\"A screenshot of the redesigned Schedule page in\u00a0the Elevate Staff App.\" class=\"wp-image-17739\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57042-375px.png 375w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57042-375px-139x300.png 139w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57042-375px-320x692.png 320w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<p>We redesigned the sign-in page, schedule, All Sales Report, appointment booking flow, checkout page, attachments interface, and class management interface to give you a more streamlined experience when navigating the Elevate Staff App.<\/p>\n\n\n\n<p>For more information about the redesign, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/8976717-elevate-staff-app\" target=\"_blank\" rel=\"noreferrer noopener\">Elevate Staff App<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Elevate Staff App<br><strong>Ticket<\/strong><strong> ID:<\/strong> WL-39227, WL-52705, WL-53511, WL-55008, WL-55370, WL-57042, WL-60630<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2\">French language support for WellnessLiving<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"453\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px.png\" alt=\"A screenshot showing the language selector on the browser version of WellnessLiving.\" class=\"wp-image-17754\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px-300x164.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px-768x419.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px-600x327.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59676-830px-320x175.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>WellnessLiving is now available in French! If French is the preferred language of your staff members or clients, they can change their language setting, making it easier to navigate the software and read system messages. Staff members can select French as their preferred language on the browser version of WellnessLiving or the Elevate Staff App. Clients can select French on the Client Web App or the Achieve Client App.<\/p>\n\n\n\n<p>Text that\u2019s been added to your business in a specific language won\u2019t be translated when the language setting is changed. This includes client information, service descriptions, and notifications. For example, if you created an online waiver in English and then select French as your preferred language, the online waiver won&#8217;t be translated.<\/p>\n\n\n\n<p>For more information about this new feature, see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10193134-set-a-preferred-language-as-a-staff-member\" target=\"_blank\" rel=\"noreferrer noopener\">Selecting a language preference<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10193134-set-a-preferred-language-as-a-staff-member\" target=\"_blank\" rel=\"noreferrer noopener\">Elevate Staff App: Selecting a language preference<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10193143-set-a-preferred-language-as-a-client\" target=\"_blank\" rel=\"noreferrer noopener\">Client Web App: Selecting a language preference<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10193143-set-a-preferred-language-as-a-client\" target=\"_blank\" rel=\"noreferrer noopener\">Achieve Client App: Selecting a language preference<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Categories: <\/strong>Localization<br><strong>Ticket ID:<\/strong> WL-59676<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Improvements<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3\">Clients can easily write reviews on the Client Web App<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"458\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px.png\" alt=\"A screenshot of the review popup from a client\u2019s attendance history in the Client Web App.\" class=\"wp-image-17731\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px-300x166.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px-768x424.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px-600x331.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57175-830px-320x177.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Reviews help build your business&#8217;s reputation, attract more clients, and provide valuable feedback. That\u2019s why we made it easier for clients to write reviews for your business on the Client Web App. Now, when clients want to leave a review, they\u2019ll be able to give a star-based rating and write their comments in a popup screen on the Client Web App, rather than being directed to your business\u2019s WellnessLiving Explorer listing.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Client Web App: Writing a review<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Web Applications<br><strong>Ticket ID:<\/strong> WL-57175<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4\">Two-way synchronization added for Google Calendar<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"398\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px.png\" alt=\"A screenshot of the button in a staff member\u2019s profile for connecting a Google Calendar.\" class=\"wp-image-17764\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px-300x144.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px-768x368.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px-600x288.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50257-830px-320x153.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Previously, the synchronization between WellnessLiving and Google Calendar only allowed a staff member\u2019s scheduled services to appear on their connected Google Calendar. With two-way synchronization, when a staff member creates an event in their Google Calendar, it will appear on the WellnessLiving schedule as a block of unavailable time. This way, your staff members can share their availability simply by keeping their Google Calendar up to date.<\/p>\n\n\n\n<p>If a staff member already had their Google Calendar connected to WellnessLiving before this implementation, they must disconnect and then reconnect their Google Calendar to enable two-way synchronization.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10517983-manage-your-account-connections-as-a-staff-member\" target=\"_blank\" rel=\"noreferrer noopener\">Connecting a staff member\u2019s Google Calendar<\/a> and <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=28584\" target=\"_blank\" rel=\"noreferrer noopener\">Google Calendar synchronization limitations<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Calendar Integration<br><strong>Ticket ID:<\/strong> WL-50257<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5\">New criteria for POWER Searches and client groups<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"186\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830.png\" alt=\"A screenshot of the new filter criteria for POWER Searches and client groups.\" class=\"wp-image-17746\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830-300x67.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830-768x172.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830-600x134.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-59568-v5-830-320x72.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>You can now create POWER Searches and client groups based on the following new criteria:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Visit status<\/strong> \u2013 The client\u2019s status for a service.<\/li>\n\n\n\n<li><strong>First visit<\/strong> \u2013 The first service the client attended.<\/li>\n\n\n\n<li><strong>Last visit<\/strong> \u2013 When and where the client\u2019s last visit occurred.<\/li>\n\n\n\n<li><strong>Lifetime visits<\/strong> \u2013 The total number of services the client attended.<\/li>\n<\/ul>\n\n\n\n<p>This will help you create POWER Searches and client groups you can use to easily reach out to your clients based on their visits, which is useful when you want to remind clients to return for new services or even just congratulate them on their time with your business.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9642009-power-search-criteria\" target=\"_blank\" rel=\"noreferrer noopener\">POWER Search criteria<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Profile &amp; Relationships<br><strong>Ticket ID: <\/strong>WL-59568<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6\">Redesigned event book now tabs in the Client Web App<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"344\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830.png\" alt=\"A screenshot of the updated client booking view in the Client Web App.\" class=\"wp-image-17729\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830-300x124.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830-768x318.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830-600x249.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-55460-830-320x133.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Your Client Web App and Event Widget just got an upgrade with this sleek redesign. Now, your clients can search and filter for events effectively on a screen that\u2019s easy on the eyes and even easier to use. Empower your clients to make their own bookings quickly and efficiently.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9833812-book-an-event-as-a-client\" target=\"_blank\" rel=\"noreferrer noopener\">Client Web App: Booking an event<\/a> and <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9186831-event-widget\" target=\"_blank\" rel=\"noreferrer noopener\">Event Widget<\/a>.<\/p>\n\n\n\n<p><strong>Categories:<\/strong> Client Web Applications, Events<br><strong>Ticket ID: <\/strong>WL-55460<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7\">View and organize the display for staff member schedules more easily<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"263\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300.png\" alt=\"A screenshot of the Sort button on the Staff Members page used to organize the order of staff members on the schedule.\" class=\"wp-image-17728\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300-300x95.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300-768x243.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300-600x190.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58300-320x101.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Previously, you could only view the schedule for 16 staff members at a time. Now, the number of staff members displayed on the schedule depends on your screen resolution.<\/p>\n\n\n\n<p>You can also now organize the order in which your staff members are displayed via the <strong>Staff Members<\/strong> page. These improvements give you better control and more customization options for your schedule.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/knowledge-base\/viewing-and-customizing-the-schedule-display\/\" target=\"_blank\" rel=\"noreferrer noopener\">Schedule views<\/a> and <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10909695-organize-the-order-staff-members-appear-on-the-schedule\" target=\"_blank\" rel=\"noreferrer noopener\">Organizing the order in which staff members are displayed on the schedule<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Schedule<br><strong>Ticket ID: <\/strong>WL-58300<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8\">Enable or disable the drag-and-drop option in your staff schedule<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"401\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px.png\" alt=\"A screenshot of the new drag-and-drop option under your Schedule Look and Feel options.\" class=\"wp-image-17756\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px-300x145.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px-768x371.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px-600x290.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58431-830px-320x155.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We added a new option to help ensure your staff members have the most efficient experience possible when viewing and using the schedule. Now, you can choose whether to allow staff members to reschedule a service or change the assigned staff member by dragging and dropping the service on the schedule. If a slow internet connection or outdated hardware is slowing you down, you can simply set this option to <strong>OFF<\/strong>, and you\u2019ll never have to wait to use the schedule again.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/customizing-the-look-and-feel-of-wellnessliving\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customizing the look and feel of WellnessLiving<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Schedule<br><strong>Ticket ID: <\/strong>WL-58431<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9\">Redesigned the Client Groups page<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"346\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830.png\" alt=\"A screenshot of the Client Groups page.\" class=\"wp-image-17726\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830-300x125.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830-768x320.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830-600x250.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56156-830-320x133.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>The WellnessLiving redesign project is still in full swing, and in this release, we made big changes to the <strong>Client Groups<\/strong> page. Now, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Drag and drop your client groups in the list to choose the order they\u2019re displayed in.<\/li>\n\n\n\n<li>Send emails, SMS messages, or push notifications directly to the client groups of your choice.<\/li>\n\n\n\n<li>View the members of a client group on the All Clients Report with a single click.<\/li>\n<\/ul>\n\n\n\n<p>This redesign and its related improvements make it easier to manage, contact, and understand your client base.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9842738-client-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Client groups<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Profile &amp; Relationships<br><strong>Ticket ID:<\/strong> WL-56156<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10\">Add icons to client groups<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"797\" height=\"568\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1.png\" alt=\"A screenshot of the client group icon settings.\" class=\"wp-image-17744\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1.png 797w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1-300x214.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1-768x547.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1-600x428.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1-320x228.png 320w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-58044-1-110x77.png 110w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/><\/figure>\n\n\n\n<p>You can now create and add icons to client groups. These customizable icons act as a visual representation for each client group, allowing you to see the group your clients are part of at a glance. You can also use the client group icons to easily keep track of specific client details, such as a client\u2019s age, lifetime visit count, interests, and more.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9842738-client-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Client groups<\/a> and <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/11022607-create-a-client-group\" target=\"_blank\" rel=\"noreferrer noopener\">Creating a client group<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Groups<br><strong>Ticket ID: <\/strong>WL-58044<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"11\">Add and modify forms from a client\u2019s profile<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"244\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1.png\" alt=\"A screenshot of the new Add Form feature on the client profile.\" class=\"wp-image-17723\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1-300x88.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1-768x226.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1-600x176.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-1.1-320x94.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"334\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2.png\" alt=\"A screenshot of the Action menu with the new Fill in the Form feature on a client\u2019s profile.\" class=\"wp-image-17724\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2-300x121.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2-768x309.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2-600x241.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56798-2.2-320x129.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>In our last release, Forms was introduced as a new feature that allows you to gather information about existing or potential clients. In this sprint, we\u2019ve updated this feature so you can easily and efficiently view, add, remove, and complete forms for clients\u2014directly from their profile!<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=27376\" target=\"_blank\" rel=\"noreferrer noopener\">Viewing, adding, and completing a client\u2019s forms<\/a>.<\/p>\n\n\n\n<p><strong>Categories:<\/strong> Forms<br><strong>Ticket ID:<\/strong> WL-56798<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"12\">View which asset was booked with a service<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"398\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px.png\" alt=\"A screenshot showing the asset booked for an upcoming service on the Client Web App.\" class=\"wp-image-17722\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px-300x144.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px-768x368.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px-600x288.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50475-830px-320x153.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We updated several areas of WellnessLiving so that your clients and staff members can see which asset was selected for a service booking. Asset information can now be added to all service-related client notifications by including the new <strong>[Asset]<\/strong> variable.<\/p>\n\n\n\n<p>On the Client Web App, clients can see which asset was selected by viewing their upcoming schedule, attendance history, or the booking details for the service. Likewise, staff members can see which asset was selected by viewing a client&#8217;s upcoming schedule or attendance history on the Elevate Staff App. This way, both your clients and staff members can easily keep track of which asset was booked with a service.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Client Web App: Viewing a schedule<\/a> and <a href=\"https:\/\/help.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Elevate Staff App: Viewing a client&#8217;s schedule<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Appointments<br><strong>Ticket ID:<\/strong> WL-50475<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"13\">New payment behavior for recurring bookings<\/h3>\n\n\n\n<p>We updated the behavior for recurring bookings to make sure sessions are always paid for in the order they were booked. Now, when the system adds new sessions to a recurring booking, the Purchase Option that was used to pay for the recurring booking won\u2019t be applied to those new sessions unless every earlier session in the recurring booking is already marked <strong>Paid<\/strong>.<\/p>\n\n\n\n<p>Let\u2019s say you book a client into a weekly recurring appointment with no end date using a four-visit auto-renewing session pass. The system will automatically book six months&#8217; worth of visits. After the first month is over, the system will automatically book a seventh month of visits, but it won\u2019t apply the visits from the session pass to those new visits unless all the other visits in the recurring booking are already marked <strong>Paid<\/strong>.<\/p>\n\n\n\n<p>This way, your clients will never have unpaid sessions in the middle of a recurring booking.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">FAQ: How do I make sure every session in a recurring booking is paid for?<\/a><\/p>\n\n\n\n<p><strong>Categories: <\/strong>Purchase Options<br><strong>Ticket ID: <\/strong>WL-57601<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"14\">Automatically charge clients the amount they owe your business<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"197\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px.png\" alt=\"A screenshot of the new setting to charge clients with a negative account balance on the Store settings page.\" class=\"wp-image-17721\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px-300x71.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px-768x182.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px-600x142.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56447-830px-320x76.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We added a new toggle to the store settings that allows you to automatically charge clients with a negative account balance on a weekly or monthly basis.<\/p>\n\n\n\n<p>This way, your business can stay on top of clients in the red without wasting time collecting debts. For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9639584-store-settings\" target=\"_blank\" rel=\"noreferrer noopener\">Store settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Account &amp; Billing<br><strong>Ticket ID: <\/strong>WL-56447<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"15\">Cancel and deactivate event purchases<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"501\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804.png\" alt=\"A screenshot of the Action menu showing the new Deactivate and Cancel features for an event purchase.\" class=\"wp-image-17748\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804.png 783w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804-300x192.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804-768x491.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804-600x384.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-50804-320x205.png 320w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n\n\n\n<p>We changed the behavior of remaining sessions and past visits when an event purchase is canceled or deactivated. Clients will be marked as <strong>Early Cancel <\/strong>for upcoming event sessions when an event is canceled, and when an event is deactivated, the client\u2019s past visits are still marked as <strong>Paid <\/strong>using the event purchase.<\/p>\n\n\n\n<p>Additionally, staff members can now reactivate a deactivated event purchase at any time, choose how past visits are treated when an event is canceled, and deactivate remaining sessions during a refund. These improvements give your staff much more control when handling event purchases.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/11384595-cancel-deactivate-or-reactivate-a-client-s-event-purchase\" target=\"_blank\" rel=\"noreferrer noopener\">Canceling, deactivating, or reactivating a client\u2019s event purchase<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Events<br><strong>Ticket ID: <\/strong>WL-50804<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"16\">Improved travel mode for franchise businesses<\/h3>\n\n\n\n<p>One of the benefits of being an enterprise customer with WellnessLiving is that clients from one franchise location can attend services at other locations as travel members. With this release, franchisors can now customize the settings for travel mode to better suit the business needs of their franchise.<\/p>\n\n\n\n<p>If you are a franchisor who wants to configure these new travel mode settings, <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=1521\" target=\"_blank\" rel=\"noreferrer noopener\">contact WellnessLiving Support<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Franchise Clouds<br><strong>Ticket ID: <\/strong>WL-55563<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"17\">Display available assets based on the selected date and time<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"542\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px.png\" alt=\"A screenshot of the client booking flow that allows clients to select an asset after selecting a preferred date and time.\" class=\"wp-image-17720\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px-300x196.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px-768x502.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px-600x392.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56501-830px-320x209.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We added a new booking policy to allow your clients to select assets based on their availability when booking standalone assets from the Client Web App. When booking standalone assets, clients can now select a date and time and review all available assets for the time slot selected. With this improvement, reserving the right assets will be a breeze.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9642413-business-policy-settings\" target=\"_blank\" rel=\"noreferrer noopener\">Business policy settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Book A Spot<br><strong>Ticket ID:<\/strong> WL-56501<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"18\">Updated design for product details pages<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"910\" height=\"497\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133.png\" alt=\"A screenshot showing the updated look and feel of a product details page in the store.\" class=\"wp-image-17719\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133.png 910w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133-300x164.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133-768x419.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133-600x328.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56133-320x175.png 320w\" sizes=\"auto, (max-width: 910px) 100vw, 910px\" \/><\/figure>\n\n\n\n<p>We updated the design of the product details pages that staff members and clients can view in the store, making it easier for your staff members and clients to identify key product details before purchasing an item in your store.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Online Store<br><strong>Ticket ID: <\/strong>WL-56133<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"19\">Clients can book services via third-party platforms without entering their credit card information<\/h3>\n\n\n\n<p>We updated the store settings so that clients can book services using third-party platforms, such as ClassPass, Gympass, and Reserve with Google, without needing to provide their credit card information. This is because they\u2019ve already paid for the service with a membership from the associated third-party platform. With this improvement, clients can continue to book services from third-party platforms without interruption, even if they haven\u2019t added their credit card information to their client profiles.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9639584-store-settings\" target=\"_blank\" rel=\"noreferrer noopener\">Store settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>ClassPass Integration, Gympass Integration, Reserve with Google<br><strong>Ticket ID: <\/strong>WL-57171<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"20\">Require billing information from new clients before booking a service<\/h3>\n\n\n\n<p>We updated the client booking flow so that if a business requires clients to provide their credit card details before they book a service, new clients using a direct URL or widget will now be prompted to enter and save their billing information before completing the booking.<\/p>\n\n\n\n<p>If a client doesn\u2019t provide the required information, they won\u2019t be able to book a service. This improvement ensures new clients follow the proper booking policies and helps businesses avoid any unpaid bookings.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9020120-schedule-widget\" target=\"_blank\" rel=\"noreferrer noopener\">Schedule Widget<\/a>, <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9186831-event-widget\" target=\"_blank\" rel=\"noreferrer noopener\">Event Widget<\/a>, and <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9558305-share-a-direct-booking-url\" target=\"_blank\" rel=\"noreferrer noopener\">Sharing a direct booking URL<\/a>.<\/p>\n\n\n\n<p><strong>Categories:<\/strong> Appointments<br><strong>Ticket ID:<\/strong> WL-56836<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"21\">Automatically reconcile unpaid visits using the Self Check-In Web App<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"430\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px.png\" alt=\"A screenshot of the new setting that allows a client\u2019s unpaid visit to be automatically reconciled when they use the Self Check-In Web App.\" class=\"wp-image-17718\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px-300x155.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px-768x398.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px-600x311.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-57231-830px-320x166.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>We added a new setting for the Self Check-In Web App so that when a client checks in, their unpaid visits will be automatically reconciled using one of their available Purchase Options. This way, your staff members won\u2019t have to spend their time manually reconciling unpaid visits.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=2013\" target=\"_blank\" rel=\"noreferrer noopener\">Self Check-In Web App settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Client Self Check In Web App<br><strong>Ticket ID: <\/strong>WL-57231<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"22\">Easily return to the Balance Due Report after paying a client\u2019s account balance<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"290\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-9578.png\" alt=\"A screenshot of the new button that returns users to the Balance Due Report after they have made a payment towards a client\u2019s account balance.\" class=\"wp-image-17717\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-9578.png 597w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-9578-300x146.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-9578-320x155.png 320w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/figure>\n\n\n\n<p>We added a button to allow staff members to return to the Balance Due Report after making a payment towards a client\u2019s account balance from the report. This handy little button will make it easy for staff members to adjust a client\u2019s account balance, then jump back to the Balance Due Report to make a payment for another client.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Reports<br><strong>Ticket ID: <\/strong>WL-9578<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"23\">Simplified Gympass integration process<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"830\" height=\"479\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830.png\" alt=\"A screenshot of the new Gympass page.\" class=\"wp-image-17716\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830.png 830w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830-300x173.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830-768x443.png 768w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830-600x346.png 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56240-830-320x185.png 320w\" sizes=\"auto, (max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Gympass is a monthly membership program that members can use to try out new fitness studios each month. With this release, we\u2019ve made it even easier for you to enable Gympass integration with WellnessLiving. The program now has a dedicated page of its own, where you can read about the benefits of Gympass, see how partnering with them fits your business, and even start the signup process.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9241959-gympass-integration\" target=\"_blank\" rel=\"noreferrer noopener\">Enabling and disabling Gympass integration<\/a>.<\/p>\n\n\n\n<p><strong>Categories: <\/strong>Gympass Integration<br><strong>Ticket ID:<\/strong> WL-56240<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"24\">Automatically enable Gympass integration for classes<\/h3>\n\n\n\n<p>We updated the Gympass integration behavior to allow you to customize how Gympass should be applied to your classes. With this improvement, you can enable Gympass for a business location on the <strong>Integrations<\/strong> page, which automatically enables Gympass for all classes and their scheduled sessions in that location. Similarly, you can enable Gympass for a specific class on the<strong> Class Setup <\/strong>page, and this automatically enables Gympass for all scheduled sessions of that class.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9241959-gympass-integration\" target=\"_blank\" rel=\"noreferrer noopener\">Enabling and disabling Gympass integration<\/a> and <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=6341\" target=\"_blank\" rel=\"noreferrer noopener\">Class type advanced settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories:<\/strong> Gympass Integration<br><strong>Ticket ID: <\/strong>WL-56214, WL-58854<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"25\">Add approximate revenue for Gympass users at the class level<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"289\" src=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56215.png\" alt=\"A screenshot of the new field that allows you to add approximate revenues for each client per class session.\" class=\"wp-image-17715\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56215.png 498w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56215-300x174.png 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2022\/06\/WL-56215-320x186.png 320w\" sizes=\"auto, (max-width: 498px) 100vw, 498px\" \/><\/figure>\n\n\n\n<p>We updated the Gympass integration setting on the <strong>Class Setup<\/strong> page to allow you to add approximate revenues for each Gympass user who attends your classes and apply those values to all scheduled class sessions. This saves you the work of manually updating the approximate revenue for each individual class session.<\/p>\n\n\n\n<p>For more information about this improvement, see <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/?post_type=ht_kb&amp;p=6341\" target=\"_blank\" rel=\"noreferrer noopener\">Class type advanced settings<\/a>.<\/p>\n\n\n\n<p><strong>Categories:<\/strong> Gympass Integration<br><strong>Ticket ID: <\/strong>WL-56215<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"26\">Minor fixes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Achieve Client App<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We updated the <strong>VIDEOS<\/strong> tab on the Achieve Client App so that only one video category can be selected at a time instead of allowing multiple video categories to be selected. <em>WL-48770\u00a0<\/em><\/li>\n\n\n\n<li>We removed the CAPTCHA requirement for clients leaving reviews on the Achieve Client App. <em>WL-57582\u00a0<\/em><\/li>\n\n\n\n<li>We updated the appointment booking flow in the Achieve Client App to reflect the <strong>Client Booking Flow<\/strong> options selected on the <strong>Appointment Setup<\/strong> page. <em>WL-28955<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Appointment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We updated the appointment booking flow for staff members to be the same between all booking methods and display only one expanded field at a time. <em>WL-47651\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client Account &amp; Billing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We updated the <strong>Transactions<\/strong> page on the client profile so the <strong>Purchase <\/strong>column includes a <strong>Manual account credit<\/strong> entry when a client\u2019s account balance is credited, and a <strong>Manual account debit<\/strong> entry when a client\u2019s account balance is debited. <em>WL-54156\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client Group<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an issue where clients were re-added to the client group they were removed from when the <strong>Auto-Update<\/strong> option for the relevant Purchase Option was set back to <strong>ON<\/strong>. <em>WL-59074\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client Notifications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed client notifications so that clients can\u2019t opt out of the welcome email. <em>WL-56418\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client Profile<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an issue where searching for a client using the Top Nav Bar wouldn\u2019t work properly when using the client\u2019s middle name in the search query. <em>WL-55772<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client Web App<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an error to ensure clients can\u2019t complete their booking for an appointment before they provide all the information necessary for their selected payment method. <em>WL-60787\u00a0<\/em><\/li>\n\n\n\n<li>We updated the appearance of the top menu in the Client Web App. <em>WL-55690<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Edit log<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an issue that caused wait list visits that were canceled by staff members to be listed in the edit log as canceled via the Achieve Client App by both the staff member and the client. <em>WL-52920<\/em><\/li>\n\n\n\n<li>We updated the edit log to include any QUICK substitute for classes or events as a trackable activity. <em>WL-55952<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Elevate Staff App<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an issue on the Elevate Staff App that was causing the most recently set pay rate to be automatically selected for a substitute instructor instead of their default pay rate. <em>WL-57860<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Forms<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We updated the <strong>Form Builder<\/strong> page so that when you click on the number of responses for a form, the <strong>Responses<\/strong> page now displays the last month that responses were submitted. <em>WL-60062\u00a0<\/em><\/li>\n\n\n\n<li>The date range filter on the <strong>Forms <\/strong>page in a client\u2019s profile will now be set to the current year by default, so you can easily see all the forms a client submitted this year. <em>WL-60018 <\/em><\/li>\n\n\n\n<li>You can now open a client\u2019s completed form by clicking its name on the <strong>Forms <\/strong>page in a client\u2019s profile. <em>WL-60018\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Payment Processing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We added a new <strong>Void<\/strong> transaction status to indicate when the amount owed for a voided transaction is returned to a client. <em>WL-55784<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Reports<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We fixed an issue where refunds made to the client\u2019s account were incorrectly displaying a credit card type in the Transactions Report. <em>WL-58734\u00a0<\/em><\/li>\n\n\n\n<li>We fixed an issue where Excel file exports of the Appointment Details Report were displaying randomly added characters in the report data. <em>WL-59411\u00a0<\/em><\/li>\n\n\n\n<li>We changed the label of the <strong>Total<\/strong> summary card in the Projected Revenue Report to <strong>Total Payments<\/strong>. <em>WL-49019\u00a0<\/em><\/li>\n\n\n\n<li>We added a new <strong>Frequency<\/strong> column to the All Transactions Beta Report to indicate how often transactions occur. <em>WL-56736\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Website Widgets<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We updated the user interface of the Custom Schedule Widget and fixed an issue where the widget wasn\u2019t appearing properly on mobile devices. <em>WL-57983\u00a0<\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>June has arrived, and we\u2019re making the summer even better with a WellnessLiving release! We\u2019re very proud of our headline item: the improved Elevate Staff App! But there are lots of other improvements in store, too. We\u2019re launching: The WellnessLiving redesign project is still underway. This release brings refreshing updates [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":17766,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[85],"tags":[628,2310,2277,609,2311,86,499,2276],"class_list":["post-17759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-release-notes","tag-business-management","tag-client-retention","tag-expert-advice","tag-marketing","tag-mobile-apps","tag-release-notes","tag-rewards-program","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>June 2022 Release Version 22.53 Notes - WellnessLiving<\/title>\n<meta name=\"description\" content=\"Release 22.53 is packed with tons of tweaks and innovations that will 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