{"id":18953,"date":"2023-01-11T11:30:38","date_gmt":"2023-01-11T16:30:38","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=18953"},"modified":"2026-02-24T13:54:23","modified_gmt":"2026-02-24T18:54:23","slug":"wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/","title":{"rendered":"WellnessLiving Appoints Don Williams as Chief Revenue Officer (CRO)"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-williams-brings-decades-of-sales-and-marketing-experience-to-wellnessliving-to-drive-growth-in-2023-and-beyond-0\">Williams brings decades of sales and marketing experience to WellnessLiving to drive growth in 2023 and beyond.<\/h4>\n\n\n\n<p><strong>TORONTO, CA<\/strong> \u2013 January 10<sup>th<\/sup>, 2023 \u2013 <a href=\"https:\/\/www.wellnessliving.com\/?utm_source=Press+Release&amp;utm_medium=Deloitte+Fast+500+2022\" target=\"_blank\" rel=\"noreferrer noopener\">WellnessLiving<\/a>, the leading all-in-one software solution for class, event, and appointment-based businesses in the fitness and wellness industry, announces Don Williams as its new Chief Revenue Officer (CRO) after securing a USD $66.0 million investment from McCarthy Capital and CIBC Innovation Banking last August.<\/p>\n\n\n\n<p>Williams will play a pivotal role in accelerating the next stage of the company\u2019s growth, overseeing all aspects of WellnessLiving\u2019s global go-to-market strategy.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cI\u2019m excited to begin the next chapter of my journey at WellnessLiving, building on the strong foundation they\u2019ve created within Global Health, Active Lifestyle &amp; Outdoors (\u201cHALO\u201d) sector over the past 10 years,\u201d says Williams. \u201cIt\u2019s a bright future for the industry, and I can\u2019t wait to play a part as we continue to provide greater value and support for fitness and wellness business owners and their communities.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>Williams is an accomplished global sales leader who has led and managed winning sales and marketing teams with high-growth technology companies for the past 30 years. Prior to WellnessLiving, Williams was the CRO of Validity, Inc., a global leader in optimizing email marketing, data quality, and sales productivity. During his four years with Validity, Inc., Williams developed a strong Sales &amp; Marketing team and go-to-market strategies that resulted in exponential year-over-year growth.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWe\u2019re ready to take WellnessLiving to the next level, from a bootstrap start-up to a high-performing growth company,\u201d says Len Fridman, CEO and co-founder of WellnessLiving. \u201cOur industry-leading all-in-one business management software combined with Don\u2019s impressive track record of driving sales and developing successful revenue programs over the course of his career, I&#8217;m confident he will develop the talent and strategies we need to achieve our growth goals.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-about-wellnessliving\">About WellnessLiving <\/h2>\n\n\n\n<p>WellnessLiving is the fastest-growing, all-in-one business management software for the fitness and wellness industry. Trusted by over 5,000 business owners and more than 15 million users worldwide, WellnessLiving is the only software solution you need to manage and grow your business. They offer an affordable, reliable, and easy-to-use platform that equips fitness and wellness business owners with all the features and tools they need to attract, convert, and retain more clients. For more information, visit <a href=\"https:\/\/www.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.wellnessliving.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-contact-details\">Contact Details<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Media Relations:<\/strong> Noelle Beauregard<\/li>\n\n\n\n<li><strong>Phone:<\/strong> 1-888-668-7728<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a href=\"mailto:PR@wellnessliving.com\" target=\"_blank\" rel=\"noreferrer noopener\">PR@wellnessliving.com<\/a><\/li>\n\n\n\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.wellnessliving.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.wellnessliving.com<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u2753 WellnessLiving Leadership Update: FAQs \u2753<\/p>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1771957076676\"><strong class=\"schema-faq-question\">Who is Don Williams, and what experience does he bring as Chief Revenue Officer?<\/strong> <p class=\"schema-faq-answer\">Don Williams is an experienced SaaS revenue leader. He has led sales and growth teams in subscription-based companies. As CRO, he oversees revenue strategy, sales alignment, and customer expansion. His background supports structured, scalable growth.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771957085425\"><strong class=\"schema-faq-question\">Why does a change in executive leadership matter to fitness and wellness business owners?<\/strong> <p class=\"schema-faq-answer\">Leadership influences product direction and service quality. Strong executives align teams around customer outcomes. This affects roadmap priorities and support standards. Leadership stability also signals long-term company commitment.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771957114314\"><strong class=\"schema-faq-question\">How might this leadership change influence the WellnessLiving product roadmap?<\/strong> <p class=\"schema-faq-answer\">Leadership with revenue and <a href=\"https:\/\/www.wellnessliving.com\/features\/enterprise-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">scaling expertise<\/a> often emphasizes feature delivery that supports customer acquisition and retention. This can translate into tighter integrations, more automation, and improved reporting tools that help studios grow and manage operations more efficiently.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771957130266\"><strong class=\"schema-faq-question\">What benefits can customers expect from a stronger revenue leadership focus?<\/strong> <p class=\"schema-faq-answer\">A strong revenue leader can drive clearer communication between product teams and user needs. Customers may see enhancements that support monetization and lifecycle management, such as expanded analytics, campaign automation, and improved onboarding experiences.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1771957137827\"><strong class=\"schema-faq-question\">Should gyms and studios consider leadership changes when evaluating software partners?<\/strong> <p class=\"schema-faq-answer\">Yes. Leadership affects company vision, investment priorities, and execution quality. Stable and experienced leadership can indicate resilience through market changes, faster feature delivery, and <a href=\"https:\/\/www.wellnessliving.com\/features\/caasi\/\" target=\"_blank\" rel=\"noreferrer noopener\">stronger customer support<\/a> \u2014 all of which impact your experience as a software user.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Williams brings decades of sales and marketing experience to WellnessLiving to drive growth in 2023 and beyond. TORONTO, CA \u2013 January 10th, 2023 \u2013 WellnessLiving, the leading all-in-one software solution for class, event, and appointment-based businesses in the fitness and wellness industry, announces Don Williams as its new Chief Revenue [&hellip;]<\/p>\n","protected":false},"author":861,"featured_media":18954,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1272],"tags":[628,2277,2281,609,2276],"class_list":["post-18953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases","tag-business-management","tag-expert-advice","tag-industry-trends","tag-marketing","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Don Williams Appointed as Chief Revenue Officer (CRO)<\/title>\n<meta name=\"description\" content=\"WellnessLiving is excited to announce Don Williams as new Chief Revenue Officer (CRO). 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Leadership stability also signals long-term company commitment.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957114314","position":3,"url":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957114314","name":"How might this leadership change influence the WellnessLiving product roadmap?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Leadership with revenue and <a href=\"https:\/\/www.wellnessliving.com\/features\/enterprise-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">scaling expertise<\/a> often emphasizes feature delivery that supports customer acquisition and retention. This can translate into tighter integrations, more automation, and improved reporting tools that help studios grow and manage operations more efficiently.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957130266","position":4,"url":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957130266","name":"What benefits can customers expect from a stronger revenue leadership focus?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A strong revenue leader can drive clearer communication between product teams and user needs. Customers may see enhancements that support monetization and lifecycle management, such as expanded analytics, campaign automation, and improved onboarding experiences.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957137827","position":5,"url":"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-appoints-don-williams-as-chief-revenue-officer-cro\/#faq-question-1771957137827","name":"Should gyms and studios consider leadership changes when evaluating software partners?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Leadership affects company vision, investment priorities, and execution quality. Stable and experienced leadership can indicate resilience through market changes, faster feature delivery, and <a href=\"https:\/\/www.wellnessliving.com\/features\/caasi\/\" target=\"_blank\" rel=\"noreferrer noopener\">stronger customer support<\/a> \u2014 all of which impact your experience as a software user.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"modified_by":"Rayne W","_links":{"self":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/18953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/users\/861"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/comments?post=18953"}],"version-history":[{"count":8,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/18953\/revisions"}],"predecessor-version":[{"id":28191,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/18953\/revisions\/28191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/media\/18954"}],"wp:attachment":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/media?parent=18953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/categories?post=18953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/tags?post=18953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}