{"id":19991,"date":"2023-09-28T09:00:28","date_gmt":"2023-09-28T13:00:28","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=19991"},"modified":"2025-10-21T15:39:06","modified_gmt":"2025-10-21T19:39:06","slug":"the-school-of-music-doubled-in-size-thanks-to-wellnesslivings-powerful-automations","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/the-school-of-music-doubled-in-size-thanks-to-wellnesslivings-powerful-automations\/","title":{"rendered":"The School of Music Doubled in Size Thanks to WellnessLiving"},"content":{"rendered":"\n<p>Whether you\u2019re 3 or 90, Paolo Tursi believes you can learn music at any age.<\/p>\n\n\n\n<p>\u201cWe\u2019re just having a lot of fun, spreading the joy and gift of music to everybody, and that\u2019s why I\u2019m here,\u201d says Paolo who is the regional director of four of eight locations, including Avalon School of Music, Orlando School of Music, East Orlando School of Music, and Oviedo School of Music. <span class=\"NormalTextRun SCXW137991760 BCX0\">The owners of The School of Music, <\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">John<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\"> and Margaret <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW137991760 BCX0\">Kolbrich<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">, own <\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">four<\/span> <span class=\"NormalTextRun SCXW137991760 BCX0\">additional<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\"> schools<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">:<\/span> <span class=\"NormalTextRun SCXW137991760 BCX0\">two<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\"> in Tampa, <\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">Florida<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">&nbsp;and <\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">two<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\"> in Salt Lake City, Utah, <\/span><span class=\"NormalTextRun SCXW137991760 BCX0\">all of<\/span> <span class=\"NormalTextRun SCXW137991760 BCX0\">which utilize <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW137991760 BCX0\">Wellnessliving<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW137991760 BCX0\">\u2019s<\/span><span class=\"NormalTextRun SCXW137991760 BCX0\"> all-in-one platform.<\/span><\/p>\n\n\n\n<p>Ever since the School of Music switched their software provider almost six years ago, WellnessLiving has been a game-changer for them. The School of Music has actually doubled in size, thanks to the streamlined scheduling, rescheduling, and student management made possible by automated systems and integrations. It&#8217;s been a breeze!<\/p>\n\n\n\n<p>During his CEO Tour, Len Fridman, the CEO and Co-Founder of WellnessLiving, had the opportunity to visit the Avalon School of Music in Avalon Park, Florida. He learned all about Paolo&#8217;s journey and witnessed firsthand how WellnessLiving transformed this <span class=\"NormalTextRun SCXW250960982 BCX0\">and the seven other <\/span><span class=\"NormalTextRun SCXW250960982 BCX0\">business<\/span><span class=\"NormalTextRun SCXW250960982 BCX0\">es<\/span> into a true powerhouse in the music world. Len even had a go at learning the guitar, aspiring to reach the level of Carlos Santana after just one lesson. Well, maybe not quite there just yet.<\/p>\n\n\n\n<p>Keep reading to uncover how the School of Music achieved a remarkable 60% increase in memberships, thanks to the powerful automation, communication, and client management tools provided by WellnessLiving. It&#8217;s truly impressive!<\/p>\n\n\n\n<p>Find out how WellnessLiving is empowering music schools everywhere with innovative solutions\u2014<a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/request-demo-form\/\">CLICK HERE<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-school-of-music-at-a-glance\">The School of Music at a Glance<\/h2>\n\n\n\n<p><strong>?Locations: <\/strong>Four in Orlando area (Avalon Park, Orlando, East Orlando, and Oviedo),<span class=\"NormalTextRun SCXW247141198 BCX0\" data-ccp-parastyle=\"No Spacing\">&nbsp;two in Tampa (Westchase and Citrus Park), and two in Salt Lake City, <\/span><span class=\"NormalTextRun SCXW247141198 BCX0\" data-ccp-parastyle=\"No Spacing\">Utah area<\/span><span class=\"NormalTextRun SCXW247141198 BCX0\" data-ccp-parastyle=\"No Spacing\"> (Daybreak and Lehi)<\/span><\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Business Name:<\/strong> The School of Music<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Business Owner:<\/strong> <span class=\"NormalTextRun SCXW66553556 BCX0\" data-ccp-parastyle=\"No Spacing\">John<\/span><span class=\"NormalTextRun SCXW66553556 BCX0\" data-ccp-parastyle=\"No Spacing\"> and Margaret <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW66553556 BCX0\" data-ccp-parastyle=\"No Spacing\">Kolbrich<\/span><\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Regional Director: <\/strong>Paolo Tursi<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Website: <\/strong><a href=\"https:\/\/avalonschoolofmusic.com\/\"><strong>https:\/\/avalonschoolofmusic.com\/<\/strong><\/a><\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Business Size:<\/strong> Large<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Joined <\/strong><strong>WellnessLiving Date: <\/strong>May 24, 2018<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Switched From: <\/strong>Mindbody<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Active Subscriptions: <\/strong>Professional Plan ; Message Center<\/p>\n\n\n\n<p><strong><span class=\"TextRun MacChromeBold SCXW45185912 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW45185912 BCX0\" data-ccp-parastyle=\"No Spacing\">\ud83d\udccd<\/span><\/span>Number of Partner Program Referrals: <\/strong>16 total, 10 active<\/p>\n\n\n\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/CQdX-BedcRU?si=hdrCXBjRyxlZKOyV\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-meet-paolo-tursi-regional-director\">Meet Paolo Tursi, Regional Director<\/h2>\n\n\n\n<p>Paolo absolutely loves music\u2014it&#8217;s in his blood and lights up his spirit. He proudly shares, &#8220;Music runs in my family; it&#8217;s what we&#8217;ve always been a part of.&#8221; Paolo is a multitalented&nbsp; musician, skilled in playing the piano, drums, guitar, and ukulele.<\/p>\n\n\n\n<p>Back in 2013, Paolo began his musical journey at the Orlando School of Music as a music teacher. After a couple of years, he completed his music degree. T<span class=\"NormalTextRun SCXW92818467 BCX0\">hen, in 2017, the owner, John <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW92818467 BCX0\">Kolbrich<\/span><span class=\"NormalTextRun SCXW92818467 BCX0\">, asked Paolo to return and entrusted him with the role of <\/span><span class=\"NormalTextRun SCXW92818467 BCX0\">School director at Avalon<\/span><span class=\"NormalTextRun SCXW92818467 BCX0\">. Paolo now oversees four locations in <\/span><span class=\"NormalTextRun SCXW92818467 BCX0\">the Orlando area<\/span><span class=\"NormalTextRun SCXW92818467 BCX0\">: Avalon Park, Orlando, East Orlando, and Oviedo.<\/span><\/p>\n\n\n\n<p>As Paolo&#8217;s musical path unfolds, he continues to share his passion with students and fellow enthusiasts, leaving an indelible mark on the local music scene.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-did-the-school-of-music-start\">How did the School of Music start?<\/h2>\n\n\n\n<p>The School of Music all started back in 2003 when John Kolbrich had this incredible idea to create a music school. Their mission was simple: to offer a top-notch music education to students of all ages and skill levels.<\/p>\n\n\n\n<p>Inspiration struck John one sunny Sunday morning. He had a vivid dream that showed him the <span class=\"NormalTextRun SCXW185389323 BCX0\">school<\/span><span class=\"NormalTextRun SCXW185389323 BCX0\"> and his future<\/span>. That dream was the turning point for him, and he decided to bring his vision to life. By this point, John had been actively playing music for more than 30 years, and he had also worked in the information technology industry for both small and large corporations.<\/p>\n\n\n\n<p>To begin with, John set up a cozy studio in his own home, where he started teaching piano and trumpet. But the demand for music lessons grew rapidly, and soon enough, more teachers joined the team. They brought their expertise in guitar, drums, violin, saxophone, voice, bassoon, oboe, flute, and trombone.<\/p>\n\n\n\n<p><span class=\"TextRun SCXW244223242 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244223242 BCX0\">Before they knew it,&nbsp;the <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">cozy<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\"> space in <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">the <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">house<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\"> turned into <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">six<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\"> practice rooms and was buzzing&nbsp;with over 200 students visiting every week. It was amazing to see how much the School of Music flourished from a small, home-based studio to a bustling hub of <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">musical education. In 2015, John reunited with his high school prom date, Margaret (Marge). They married in 2016 and Marge brought her years as a <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW244223242 BCX0\">public school<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\"> music teacher and early childhood education <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">expertise<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">&nbsp;to the&nbsp;enterprise, and they grew from three schools to eight schools in the <\/span><span class=\"NormalTextRun SCXW244223242 BCX0\">short time<\/span><span class=\"NormalTextRun SCXW244223242 BCX0\"> they have been together.<\/span><\/span><span class=\"EOP SCXW244223242 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-the-school-of-music-offer\">What does the School of Music offer?<\/h2>\n\n\n\n<p>The School&nbsp; of Music helps students reach their goals, offering high-quality music lessons and providing public performance opportunities through recitals, concerts, festivals, and recordings.<\/p>\n\n\n\n<p>They have a passion for all kinds of music, from Classical, Jazz, and Opera to Hip-Hop, R&amp;B, Pop, and Rock, offering a wide range of lessons for various age groups, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Piano for ages four and up.<\/li>\n\n\n\n<li>Guitar\/bass guitar for ages six and up.<\/li>\n\n\n\n<li>Voice for ages seven and up.<\/li>\n\n\n\n<li>Drums\/percussion for ages five and up.<\/li>\n\n\n\n<li>Woodwinds for Grade 4 and up.<\/li>\n\n\n\n<li>Strings (violin, viola, cello, and double bass) for ages six and up.<\/li>\n\n\n\n<li>Brass (trumpet, trombone, and tuba) for Grade 4 and up.<\/li>\n\n\n\n<li>Rock band for ages four and up.<\/li>\n\n\n\n<li>DJ lessons for ages four and up.<\/li>\n<\/ul>\n\n\n\n<p>But that\u2019s not all. Additionally, the School of Music offers a free Mommy &amp; Me class for babies (0-11 months and 1-2 years old) and a music appreciation class for three-year-olds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-did-the-school-of-music-switch-to-wellnessliving\">Why did the School of Music switch to WellnessLiving?<\/h2>\n\n\n\n<p>As regional director of the School of Music, Paolo\u2019s got his hands full with roughly 1,200 students and an awesome team of around 70 teachers. It\u2019s like a mini-music city right there.<\/p>\n\n\n\n<p>But here\u2019s the kicker\u2014to keep this musical orchestra running smoothly, they needed a trusty software provider to ensure everything was in harmony behind the scenes. <span class=\"NormalTextRun SCXW242048659 BCX0\">At first, John had used Mindbody, but they were too slow to make changes and updates and <\/span><span class=\"NormalTextRun SCXW242048659 BCX0\">failed to<\/span><span class=\"NormalTextRun SCXW242048659 BCX0\"> meet the music school\u2019s business needs.<\/span><\/p>\n\n\n\n<p>\u201cWe tried to make requests for certain features geared toward our business because there were so many workarounds we needed to make. Unfortunately, Mindbody flat out said that they\u2019re not really catering to music schools anymore,\u201d explained Paolo. \u201cSo, we realized we weren\u2019t with a software provider that had our best interests at heart.\u201d<\/p>\n\n\n\n<p><span class=\"TextRun SCXW52958176 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW52958176 BCX0\">Instead, the School of Music did a thorough search of the market and found the software company with a heart, WellnessLiving, in 2018. <\/span><span class=\"NormalTextRun SCXW52958176 BCX0\">Before making this decision, John and Marge traveled to the Toronto area and met with Sasha Davids (co-founder, who had previously served as the COO until 2022), to explain what they needed and asked for a commitment from WellnessLiving to support their school and other music schools.<\/span><span class=\"NormalTextRun SCXW52958176 BCX0\"> Sasha was so supportive and offered the commitment of his team that John and Marge <\/span><span class=\"NormalTextRun SCXW52958176 BCX0\">immediately<\/span><span class=\"NormalTextRun SCXW52958176 BCX0\"> knew they had found their new software partner!<\/span><\/span><span class=\"EOP SCXW52958176 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n\n\n<p>\u201cWe needed a software provider that could really take the stress away from all our daily operations with scheduling, billing, and marketing,\u201d says Paolo. \u201cWhen we found WellnessLiving, it intrigued us that somebody created a whole new software as a specific solution to Mindbody. We were sold on WellnessLiving right away. Not only has it been more affordable, but since we made the switch, our schools have doubled in size due to the automated systems we\u2019ve put in place. Overall, our memberships have increased by 60%! <span class=\"NormalTextRun SCXW58440489 BCX0\">So, <\/span><span class=\"NormalTextRun SCXW58440489 BCX0\">we\u2019ve<\/span><span class=\"NormalTextRun SCXW58440489 BCX0\"> had a good amount of growth not only in the Orlando locations but also now at 4 other locations as well<\/span>.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-was-the-transition-to-the-new-software\">How was the transition to the new software?<\/h2>\n\n\n\n<p>Paolo is happy the School of Music switched to WellnessLiving, but they had their concerns.<\/p>\n\n\n\n<p>\u201cData migration is always a scary process because there\u2019s a lot that can go wrong, especially when we\u2019re dealing with scheduling, billing, and hundreds of client profiles and their information,\u201d says Paolo. \u201cWellnessLiving\u2019s Onboarding Specialists did a great job. It was a very smooth and seamless process, ensuring that all our data was safely migrated to our new system.\u201d<\/p>\n\n\n\n<p><span class=\"TextRun SCXW88286400 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88286400 BCX0\">John comments, \u201cFrom my <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW88286400 BCX0\">past experience<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\"> in the IT world, no software or software vendor is perfect, but how they handle any obstructions or issues that you run into is <\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">way more<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\"> important than the product <\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">in the long run<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">. Wellnessliving not only has an excellent product, but they have always come through for us as and been very responsive to our specific issues. W<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">e<\/span> <span class=\"NormalTextRun SCXW88286400 BCX0\">can<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">\u2019<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\">t<\/span><span class=\"NormalTextRun SCXW88286400 BCX0\"> ask for more than that!&#8221;<\/span><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-24-7-customer-support\">24\/7 Customer Support<\/h3>\n\n\n\n<p>Another big reason John and Paolo switched to WellnessLiving is our 24\/7 Customer Support, something the School of Music didn\u2019t get at Mindbody.<\/p>\n\n\n\n<p>\u201cIt\u2019s been great. I love the supportive customer service staff, and someone is always ready to respond to our requests or answer our questions,\u201d says Paolo. \u201cIt\u2019s quick, efficient, and reliable, which is exactly what we expect from a software company and WellnessLiving delivers every time.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-continuous-growth\">Continuous Growth<\/h3>\n\n\n\n<p>Another added benefit for Paolo has been the ability to make requests for new features and enhancements on the <a href=\"https:\/\/community.wellnessliving.com\/page\/home\/\">Community Forum<\/a>.<\/p>\n\n\n\n<p>\u201cI love that WellnessLiving continues to expand based on our needs and feedback,\u201d says Paolo. \u201cIn fact, there have been requests that I\u2019ve made that ended up in the pipeline, including the ability to view QUICK notes on the Elevate Staff App. So, that was super exciting.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-quick-notes\">QUICK Notes<\/h3>\n\n\n\n<p>What\u2019s Paolo favorite feature in the system? By far its <a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/8993000-soap-quick-notes\">QUICK notes<\/a>, allowing Paolo and his staff members to take notes on students, tracking their needs and experiences.<\/p>\n\n\n\n<p>\u201cWhether it\u2019s the ability to leave or view QUICK notes on the staff app, it\u2019s so essential for us. Many times, we need to make quick changes to a student\u2019s appointment, so the fact that QUICK notes are an option for us is super critical to our business,\u201d says Paolo. \u201cIt\u2019s so important that honestly, if it wasn\u2019t a feature within WellnessLiving, we probably wouldn\u2019t be able to use the system. It may seem like a small thing, but for us, it makes all the difference.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-appointment-management\">Appointment Management<\/h3>\n\n\n\n<p>Appointment management at the School of Music is like conducting a well-orchestrated symphony. With so many students and teachers in the mix, keeping track of all the types of music lessons at 30-minute, 45-minute, and one-hour intervals is no small feat.<\/p>\n\n\n\n<p>That\u2019s where WellnessLiving\u2019s nifty appointment management system comes in handy.<\/p>\n\n\n\n<p>\u201cIt\u2019s like having a personal assistant for every student and teacher,\u201d says Paolo. \u201cStudents can easily schedule their lessons, reschedule if they need to, and even get reminders so they never miss a beat. But perhaps the best part is being able to switch students to a new appointment type. Say a student wants to switch from piano to guitar lessons, we can easily adjust the appointment and membership type in the system. It\u2019s a real game-changer. And for the teachers, it\u2019s a lifesaver too. The fact that we can set up specific types of appointments at different pay rates is very helpful.\u201d<\/p>\n\n\n\n<p>In addition, Paolo appreciates customization elements within the appointment design.<\/p>\n\n\n\n<p>\u201cWe offer nearly 50 appointment types, so the fact we can assign a different color to each appointment is huge,\u201d says Paolo. \u201cIt\u2019s adding so much to the intuitive interface and improves our overall user experience.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reconciling-unpaid-visits\">Reconciling Unpaid Visits<\/h3>\n\n\n\n<p><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9628126-reconcile-unpaid-visits\">Reconciling unpaid visits<\/a> is vital for Paolo and the School of Music as it safeguards their financial stability by identifying missed revenue opportunities. It ensures accurate resource allocation, prevents discrepancies in teach compensation, and promotes student engagement by addressing payment issues.<\/p>\n\n\n\n<p>In WellnessLiving, if a student has unpaid visits on their account, Paolo or his staff can easily reconcile them right from the store, schedule, attendance list, client\u2019s profile, or Elevate Staff App.<\/p>\n\n\n\n<p>\u201cIt\u2019s so great that you have the scheduling on one end and the billing on another end, but then this system merges, informing you that paid appointments apply to a specific schedule,\u201d says Paolo. \u201cSometimes you add someone to the schedule, but don\u2019t know whether the appointment is paid or not. For instance, it may be a free lesson. So, the fact that it shows paid versus unpaid is key.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-achieve-client-app\">Achieve Client App<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.wellnessliving.com\/features\/achieve\/\">The Achieve Client App<\/a> is also the perfect sidekick for music students, allowing them to view and update their client profile effortlessly.<\/p>\n\n\n\n<p>\u201cAchieve is perfect for the music student journey,\u201d says Paolo. \u201cSay, they want to check their lesson schedule for the week. No problem, they just tap the app, and boom, it\u2019s there. Oh, and if they need to update their billing info or add a new credit card, it\u2019s easy, just a few quick clicks, and you\u2019re all set.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-staff-management-with-the-elevate-staff-app\">Staff Management with the Elevate Staff App<\/h3>\n\n\n\n<p>With over 70 staff members, the <a href=\"https:\/\/www.wellnessliving.com\/features\/elevate-page\/\">Elevate Staff App<\/a> is a necessary tool, allowing them to navigate their schedule, manage their students, and adjust the look and feel within the app.<\/p>\n\n\n\n<p>\u201cThe app defaults showing the type of appointment instead of the name of the student,\u201d says Paolo. \u201cSo, as part of the orientation process, new hires of the School of Music watch a video that breaks down how to update it to include the name of their students.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-advanced-reporting\">Advanced Reporting<\/h3>\n\n\n\n<p>Our dashboards and reporting system is another invaluable tool for Paolo and the School of Music, providing a comprehensive overview of key performances metrics. What reports does Paolo utilize the most?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9677103-sales-reports\"><strong>Sales Reports:<\/strong><\/a> Paolo can effortlessly track sales, gaining insights on all transactions, sales trends, and overall revenue goals.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/10670409-payroll-summary-report\"><strong>Payroll Reports:<\/strong><\/a> Managing payroll is a breeze, ensuring that teachers are compensated accurately and on time, which is vital for staff satisfaction and retention.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9671333-attendance-reports\"><strong>Attendance Reports:<\/strong><\/a> The attendance tracking feature enhances efficiency, helping to pinpoint trends and optimize scheduling.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.wellnessliving.com\/en\/articles\/9655038-memberships-report\"><strong>Membership Reports:<\/strong><\/a> The School of Music can track memberships at each location, helping them view which ones are active, on hold, or are up for renewal.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-marketing-amp-communication-tools\">Automated Marketing &amp; Communication Tools<\/h3>\n\n\n\n<p>Paolo loves how each software tool can work seamlessly together to create a harmonious system for the School of Music.<\/p>\n\n\n\n<p>\u201cWe had a hurricane and had to communicate with everybody,\u201d says Paolo. \u201cSo, we ran a report to show us all the appointments on that specific day and then sent the students text and email updates, keeping them in the loop. It\u2019s been really helpful.\u201d<\/p>\n\n\n\n<p>WellnessLiving allows the School of Music to <a href=\"https:\/\/www.wellnessliving.com\/features\/email-marketing\/\">streamline communication and set up personalized and automated SMS, email, or push notifications<\/a> that get sent to students whenever they book a music lesson. It\u2019s also been convenient for the School of Music to integrate with the popular email marketing platform, Mailchimp.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-zapier-integration\">Zapier Integration<\/h3>\n\n\n\n<p>WellnessLiving is the first scheduling software in the music industry to <a href=\"https:\/\/www.wellnessliving.com\/features\/zapier\/\">integrate with Zapier<\/a>\u2014an impressive web-based tool with an intuitive editor that allows you to create automated workflows called Zaps, connecting you to over 5,000 of the most popular work apps, like Google Sheets.<\/p>\n\n\n\n<p>\u201cWe were ecstatic when they released the Zapier integration since connecting with all our apps has saved us so much time, whether we\u2019re&nbsp; syncing contacts or tracking client data,\u201d says Paolo. \u201cNow, we have several different Zaps going. If someone fills out the form on our website, the information is automatically sent to a Google spreadsheet. We also set up a Zap so that every new row on the spreadsheet creates a client profile within WellnessLiving. So, instead of having to copy and paste the data from the row and manually create a new profile, it automatically does that for us.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-partner-program\">Partner Program<\/h3>\n\n\n\n<p>What\u2019s also great is that the School of Music gets paid every time he refers another music school to WellnessLiving. As part of our <a href=\"https:\/\/www.wellnessliving.com\/partner-program\/\">Partner Program<\/a>, the school earns a $500 bonus check, plus $20 a month for the lifetime of every referral that subscribes to our Business Plan. The School of Music has referred 16 businesses with 10 currently active WellnessLiving customers.<\/p>\n\n\n\n<p>\u201cWe have this robust software that works and since it works, we\u2019re going to let people know about it and it\u2019s cool that we\u2019re able to develop a passive income from recommending this software provider,\u201d says Paolo. \u201cAt one point, we were earning enough to cover our software costs. We were earning so much money for something that we were going to recommend regardless. I don\u2019t know any other software provider that does anything like this. So, it was a big win for us!\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ready-for-a-software-upgrade\">Ready for a software upgrade?<\/h2>\n\n\n\n<p>If you\u2019re a music school and you have a lot of students, Paolo says WellnessLiving is the right all-in-one solution for you.<\/p>\n\n\n\n<p>\u201cGet off Google sheets, get off Mindbody, and get on WellnessLiving,\u201d says Paolo. \u201cIt\u2019s going to make things faster and more efficient. You\u2019ll solve your scheduling, billing, payroll, marketing, and communications, with one complete system. From scheduling music lessons to group classes to setting up recitals as events, WellnessLiving does everything you need to manage and run your music school at its best.\u201d<\/p>\n\n\n\n<p>Want to learn how WellnessLiving can help you manage and grow your music school? Discover how our all-in-one solution can automate your workflow and streamline your business. <a href=\"https:\/\/www.wellnessliving.com\/knowledge-sharing\/request-demo-form\/\">Book a demo today.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019re 3 or 90, Paolo Tursi believes you can learn music at any age. \u201cWe\u2019re just having a lot of fun, spreading the joy and gift of music to everybody, and that\u2019s why I\u2019m here,\u201d says Paolo who is the regional director of four of eight locations, including Avalon [&hellip;]<\/p>\n","protected":false},"author":861,"featured_media":19993,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[465],"tags":[2275,628,15034,17822,2277,609,2311,2276],"class_list":["post-19991","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-branding","tag-business-management","tag-case-studies","tag-client-retenttion","tag-expert-advice","tag-marketing","tag-mobile-apps","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The School of Music Doubled in Size Thanks to WellnessLiving<\/title>\n<meta name=\"description\" content=\"In another CEO Tour, Len Fridman visited Avalon School of Music and learned how WellnessLiving is automating 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