{"id":21092,"date":"2024-10-24T09:00:48","date_gmt":"2024-10-24T13:00:48","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=21092"},"modified":"2026-01-30T14:31:01","modified_gmt":"2026-01-30T19:31:01","slug":"find-out-why-fitdegree-clients-are-switching-software","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/find-out-why-fitdegree-clients-are-switching-software\/","title":{"rendered":"Find Out Why fitDEGREE Online Clients Are Switching Software"},"content":{"rendered":"\n<p>fitDEGREE is a gym management software that promises an affordable and user-friendly solution. Scheduling is one of their most advertised features. They also pride themselves on serving small business owners and providing exceptional customer support.<\/p>\n\n\n\n<p>But what do the fitDEGREE reviews from users and business owners say? Well, many have been Googling \u201cHow do I cancel my membership in fitDEGREE?\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-key-takeaways\">Key takeaways<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Many fitDEGREE users report that the mobile app is slow, outdated, and difficult to use.<\/li>\n\n\n\n<li>Business owners find fitDEGREE\u2019s scheduling features unreliable, missing important notifications, and lacking recurring class support.<\/li>\n\n\n\n<li>Some studios choose alternative software for better usability, reliability, and overall experience.<\/li>\n<\/ul>\n\n\n\n<p>Read on to get the full picture of the user experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-users-report-that-fitdegree-s-mobile-app-has-various-issues\">Users Report That fitDEGREE\u2019s Mobile App has Various Issues<\/h2>\n\n\n\n<p><span data-contrast=\"none\">Those who use the fitDEGREE app regularly reportedly haven\u2019t found it so user-friendly. fitDEGREE reviews on both Google Play and the App Store detail complaints of slow loading, freezing, and an outdated look.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">\u201c<\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.FitDegree.fitDEGREE&amp;hl=en_CA&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">The app forces update on open, consuming data without consent and often failing<\/span><\/a><span data-contrast=\"auto\"> (you can&#8217;t use the app until it&#8217;s done), making the app unusable without reinstall. Upon emailing customer support, I was told to just use the website instead,\u201d says one user named Stacey Shkuratoff.&nbsp;<\/span><\/p>\n\n\n\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.FitDegree.fitDEGREE&amp;hl=en_CA&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Another user, Janice Burford, agrees, saying the app is \u201cterribly difficult to use<\/span><\/a><span data-contrast=\"auto\">. Nothing ever works.\u201d Yet another user, <\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.FitDegree.fitDEGREE&amp;hl=en_CA&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Emily Benoit, simply calls the app \u201cpainfully slow<\/span><\/a><span data-contrast=\"auto\">.\u201d&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">One Apple user, under the username <\/span><span data-contrast=\"auto\">fitnessfreak2244,<\/span><span data-contrast=\"none\"> found the app so outdated that they couldn\u2019t understand why anyone would still use it. They also recommended WellnessLiving as a superior alternative.&nbsp;<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">\u201c<\/span><a href=\"https:\/\/apps.apple.com\/us\/app\/fitdegree\/id1024141797?see-all=reviews\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Can\u2019t believe people actually use this app<\/span><\/a><span data-contrast=\"none\">,\u201d they said. \u201cLooks like it was made in 2000. It\u2019s so bland and boring. WellnessLiving is head and shoulders above with features, and it\u2019s more affordable.\u201d<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-business-owner-reported-that-fitdegree-has-scheduling-problems\">A Business Owner Reported That fitDEGREE has Scheduling Problems<\/h2>\n\n\n\n<p><span data-contrast=\"none\">Issues with functionality extended to fitDEGREE\u2019s scheduling feature. They market their scheduling capabilities as something that differentiates them from the competition. Yet, business owners and their clients report an unsatisfactory user experience.&nbsp;<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">The most concerning issues include not getting notifications when clients cancel, trouble scheduling recurring workouts, and the inability to schedule back-to-back classes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">Tasha Turnbull, a personal trainer who uses fitDEGREE, laid out her frustrations with the software in an online review. \u201c<\/span><a href=\"https:\/\/www.trustpilot.com\/users\/62485caf9866e50013b715fd\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Personal training clients can\u2019t set recurring workouts<\/span><\/a><span data-contrast=\"none\">. When people cancel a class, it doesn\u2019t show up in the class, only in the notifications,\u201d she explains.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">\u201c<\/span><a href=\"https:\/\/www.trustpilot.com\/users\/62485caf9866e50013b715fd\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">It doesn\u2019t allow me to schedule my small group classes<\/span><\/a><span data-contrast=\"none\">, which start 30 minutes after my first class, so I have to add a fake name so clients can register.\u201d&nbsp;<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<p><span data-contrast=\"none\">She was generally disappointed to discover the software was not as well-suited to her personal training business as advertised. \u201c<\/span><a href=\"https:\/\/www.trustpilot.com\/users\/62485caf9866e50013b715fd\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Not personal training friendly as the app stated when I purchased it<\/span><\/a><span data-contrast=\"none\">,\u201d she says. \u201cI\u2019ll be looking for a new product.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-users-must-clear-cache-to-use-fitdegree-s-app\">Users Must Clear Cache to Use fitDEGREE\u2019s App<\/h2>\n\n\n\n<p>These types of functional issues are a recurring theme for fitDEGREE users. A number of them shared that the app wouldn\u2019t function immediately after launching it.<\/p>\n\n\n\n<p>Instead of getting developers to address the problem, the support team instructed these users to clear their cache just to get the fitDEGREE app to open. When a user complained that the \u201c<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.FitDegree.fitDEGREE&amp;hl=en_CA&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noopener\">app doesn&#8217;t work<\/a>. Just gets frozen indefinitely. Can&#8217;t use it to register for fitness classes,\u201d fitDEGREE\u2019s team replied with a series of manual cache-clearing and rebooting instructions.<\/p>\n\n\n\n<p>Other apps like WellnessLiving are focused on usability. So, there\u2019s no need to clear your cache or go through any complicated processes to get the app or any features running.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-wellnessliving-offers-a-reliable-headache-free-software-solution\">WellnessLiving Offers a Reliable, Headache-Free Software Solution<\/h2>\n\n\n\n<p>At WellnessLiving, we pride ourselves on our solution\u2019s reliability and accessibility.<\/p>\n\n\n\n<p>Our software works for <a href=\"https:\/\/www.wellnessliving.com\/personal-trainer\/software\/\" target=\"_blank\" rel=\"noreferrer noopener\">personal trainers<\/a>, <a href=\"https:\/\/www.wellnessliving.com\/fitness\/software\/\" target=\"_blank\" rel=\"noreferrer noopener\">fitness studios<\/a>, <a href=\"https:\/\/www.wellnessliving.com\/wellness\/software\/\" target=\"_blank\" rel=\"noreferrer noopener\">wellness centers<\/a>, and so much more, with a variety of business management features. From a range of user-friendly and convenient scheduling options to membership management that helps you retain clients, we\u2019re here to support your growth. That\u2019s why so many customers recommend our platform.<\/p>\n\n\n\n<p>When asked about switching to WellnessLiving, Jillian Schiavi, owner of Arise Yoga, had only positive things to say.<\/p>\n\n\n\n<p>\u201c<a href=\"https:\/\/www.wellnessliving.com\/blog\/arise-yoga-studios-thriving-thanks-wellnessliving\/?utm_cat=465\" target=\"_blank\" rel=\"noreferrer noopener\">Overwhelmingly, from other yoga studio owners, the WellnessLiving platform was the best option<\/a>. They really take the needs of studios and their growth into account and have a much easier-to-use UI.\u201d<\/p>\n\n\n\n<p>This type of feedback lets us know that our software is solving customers\u2019 problems and making it easier to run their business.<\/p>\n\n\n\n<p>Ready to kickstart your headache-free business management solution? <strong><a href=\"https:\/\/www.wellnessliving.com\/fitness\/software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Book your free demo today.<\/a><\/strong><\/p>\n\n\n\n<p><strong>* fitDEGREE is a trademark of fitDEGREE, LLC, and is not affiliated with WellnessLiving.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-switching-from-fitdegree-faqs\">\u2753 Switching from FitDegree: FAQs \u2753<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1769555796102\"><strong class=\"schema-faq-question\">What common frustrations do studios face when using FitDegree as their main software?<\/strong> <p class=\"schema-faq-answer\">Many studios report that workflows become cumbersome as they grow. Issues often include limited automations, manual workarounds, and inconsistent feature updates. When software starts delaying operations rather than supporting them, studios begin exploring alternatives.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1769555825048\"><strong class=\"schema-faq-question\">How can choosing new studio software improve day-to-day operations?<\/strong> <p class=\"schema-faq-answer\"><a href=\"https:\/\/www.wellnessliving.com\/features\/online-booking\/\" target=\"_blank\" rel=\"noreferrer noopener\">Modern platforms streamline tasks like scheduling<\/a>, billing, and communication. They reduce manual steps and centralize client data. This frees up staff time and helps studios focus more on service quality and growth instead of admin work.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1769555838936\"><strong class=\"schema-faq-question\">Is it difficult to migrate client and business data from FitDegree?<\/strong> <p class=\"schema-faq-answer\">The difficulty depends on the volume and types of data you keep. With strong support from a new provider, migration can be systematic and organized. Good onboarding teams help preserve client history and minimize disruption during the transition.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1769555854232\"><strong class=\"schema-faq-question\">What should studios look for in an alternative to FitDegree?<\/strong> <p class=\"schema-faq-answer\">Look for comprehensive scheduling, billing, <a href=\"https:\/\/www.wellnessliving.com\/features\/email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">marketing automation<\/a>, and reporting all in one system. Ease of use, clear pricing, and responsive support also matter. Look for a platform that supports growth without adding complexity.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1769555867491\"><strong class=\"schema-faq-question\">How can software choice impact member retention and satisfaction?<\/strong> <p class=\"schema-faq-answer\">Software shapes the client experience from booking to follow-up. Faster booking, reliable reminders, and clear communications increase engagement. A positive client interaction with your software can reduce no-shows and strengthen loyalty over time. <a href=\"https:\/\/www.wellnessliving.com\/features\/isaac\/\" target=\"_blank\" rel=\"noreferrer noopener\">An AI churn predictor can help you know who to reach out to and what to offer them.<\/a><\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>fitDEGREE is a gym management software that promises an affordable and user-friendly solution. Scheduling is one of their most advertised features. They also pride themselves on serving small business owners and providing exceptional customer support. But what do the fitDEGREE reviews from users and business owners say? Well, many have [&hellip;]<\/p>\n","protected":false},"author":861,"featured_media":22326,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[466,1181],"tags":[2275,628,2277,461,2281,609,2276],"class_list":["post-21092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-management","category-fitness","tag-branding","tag-business-management","tag-expert-advice","tag-fitness-business-management-software","tag-industry-trends","tag-marketing","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Discover Why fitDEGREE Clients Are Switching Software Providers<\/title>\n<meta name=\"description\" content=\"Find Out Why fitDEGREE Clients Are Switching Software. 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