{"id":23284,"date":"2025-05-13T11:25:09","date_gmt":"2025-05-13T15:25:09","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=23284&#038;preview=true&#038;preview_id=23284"},"modified":"2025-10-16T11:58:57","modified_gmt":"2025-10-16T15:58:57","slug":"behind-the-build-meet-the-customers-who-shaped-release-66","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/behind-the-build-meet-the-customers-who-shaped-release-66\/","title":{"rendered":"Behind the Build: Meet the Customers Who Shaped Release 66"},"content":{"rendered":"<p data-renderer-start-pos=\"1\">Release 66 is packed with powerful upgrades designed to make your life easier\u2014removing friction, empowering your clients, and giving you the insights and tools you need to grow your business.<\/p>\n<p data-renderer-start-pos=\"194\">At WellnessLiving, everything we build is rooted in your real-world needs. Whether it\u2019s faster ways to run payroll, better email campaign reporting, or easier membership cancellations, these updates came directly from your feedback.<\/p>\n<p data-renderer-start-pos=\"428\">This release reflects the stories, ideas, and challenges you\u2019ve shared with us\u2014online, in person, and through every support ticket, product interview, and Champion session. We\u2019ve taken that input and turned it into impactful solutions that help you do more with less effort.<\/p>\n<p data-renderer-start-pos=\"704\">Let\u2019s meet a few of the incredible business owners and managers who helped make this release possible.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Savana-Griffing-from-Apex-Golf-Lab\" data-renderer-start-pos=\"1660\">Savana Griffing from Altura Golf Lab<\/h2>\n<p data-renderer-start-pos=\"1696\">\ud83d\udccd <strong data-renderer-mark=\"true\">Fort Wayne, Indiana<\/strong><br \/>\n\ud83c\udf10 <a href=\"https:\/\/alturagolflab.com\/\" target=\"_blank\" rel=\"noopener\">alturagolflab.com<\/a><\/p>\n<p data-renderer-start-pos=\"1739\"><strong data-renderer-mark=\"true\">Feature: Membership Self-Cancellation<\/strong><\/p>\n<p data-renderer-start-pos=\"1778\">Savana Griffing, Director of Operations at Altura Golf Lab, was looking for a way to eliminate the manual back-and-forth of membership cancellations.<\/p>\n<p data-renderer-start-pos=\"1928\">Savana met with our product team and her request led to a new feature that allows clients to <strong data-renderer-mark=\"true\">cancel eligible memberships in just a few clicks<\/strong>\u2014right from the <strong data-renderer-mark=\"true\">Client Portal or Achieve App<\/strong>.<\/p>\n<p data-renderer-start-pos=\"2116\">Clients see all the details upfront\u2014<strong data-renderer-mark=\"true\">final billing date, notice periods, and fees<\/strong>\u2014and both sides receive instant confirmation. This update puts businesses ahead of the <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_kqswh2mm\"><span class=\"_5pioz8co _189eyh40 _1il9buyh _19lcevot _d0altlke\" data-testid=\"definition-highlighter\">FTC<\/span><\/span><\/span>\u2019s upcoming \u201cclick-to-cancel\u201d rules\u2014keeping you compliant and focused on renewals, not paperwork.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Ben-Channon-from-BFiTT-Allied-Health\" data-renderer-start-pos=\"2386\">Ben Channon from <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_kqswh2mm\"><span class=\"_5pioz8co _189eyh40 _1il9buyh _19lcevot _d0altlke\" data-testid=\"definition-highlighter\">BFiTT<\/span><\/span><\/span> Allied Health<\/h2>\n<p data-renderer-start-pos=\"2424\">\ud83d\udccd <strong data-renderer-mark=\"true\">Brisbane, Australia<\/strong><br \/>\n\ud83c\udf10 <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/www.bfitt.com.au\" href=\"https:\/\/www.bfitt.com.au\/\" target=\"_blank\" rel=\"noopener\" data-renderer-mark=\"true\"><span data-highlighted=\"true\" data-vc=\"highlighted-text\">bfitt<\/span>.com.au<\/a><\/p>\n<p data-renderer-start-pos=\"2464\"><strong data-renderer-mark=\"true\">Feature: Spivi Metrics in the Achieve App<\/strong><\/p>\n<p data-renderer-start-pos=\"2507\">Ben Channon knows what motivates clients: results they can see. That\u2019s why he pushed for <strong data-renderer-mark=\"true\">Spivi workout metrics to appear directly in the Achieve App<\/strong>\u2014no extra logins, no extra work. Thanks to Ben\u2019s input, clients can now view <strong data-renderer-mark=\"true\">heart rate zones, leaderboard rankings, and personal bests<\/strong>\u2014all in one place.<\/p>\n<p data-renderer-start-pos=\"2810\">No more toggling between platforms\u2014just <strong data-renderer-mark=\"true\">real-time insights that boost motivation and engagement after every class.<\/strong><\/p>\n<p data-renderer-start-pos=\"2926\">Ben is an <strong data-renderer-mark=\"true\">active WellnessLiving Champion<\/strong> and has provided valuable feedback across several product releases. His ongoing insights have played a major role in helping us deliver on our commitment to giving you the tools you need to thrive.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Jenna-Turcich-from-Local-Barre\" data-renderer-start-pos=\"3167\">Jenna Turcich from Local Barre<\/h2>\n<p data-renderer-start-pos=\"3199\">\ud83d\udccd <strong data-renderer-mark=\"true\">Hoboken, New Jersey<\/strong><br \/>\n\ud83c\udf10 <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/localbarre.com\" href=\"https:\/\/localbarre.com\/\" target=\"_blank\" rel=\"noopener\" data-renderer-mark=\"true\">localbarre.com<\/a><\/p>\n<p data-renderer-start-pos=\"3241\"><strong data-renderer-mark=\"true\">Feature: Visit Milestones &amp; Lifetime Value Report<\/strong><\/p>\n<p data-renderer-start-pos=\"3292\">Jenna Turcich at Local Barre emphasized the importance of celebrating loyalty, explaining to our product team that her front desk staff needed a better way to proactively identify and reward loyal members\u2014without digging into individual profiles.<\/p>\n<p data-renderer-start-pos=\"3540\">Her feedback led to the creation of a new <strong data-renderer-mark=\"true\">Visit Milestones &amp; Lifetime Value Report<\/strong> that shows each client\u2019s <strong data-renderer-mark=\"true\">total visits, lifetime spend, milestone achievements, and next visit<\/strong>\u2014all in one easy view.<\/p>\n<p data-renderer-start-pos=\"3740\">This report makes it easy to <strong data-renderer-mark=\"true\">spot high-value clients<\/strong>, recognize important moments (like 100 visits), and plan <strong data-renderer-mark=\"true\">personalized loyalty strategies<\/strong> that deepen retention.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Lauren-Filocco-from-OpenBarre-Studios\" data-renderer-start-pos=\"3907\">Lauren Filocco from OpenBarre Studios<\/h2>\n<p data-renderer-start-pos=\"3946\">\ud83d\udccd <strong data-renderer-mark=\"true\">College Park, Maryland<\/strong><br \/>\n\ud83c\udf10 <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"http:\/\/www.openbarrestudios.com\" href=\"http:\/\/www.openbarrestudios.com\/\" target=\"_blank\" rel=\"noopener\" data-renderer-mark=\"true\">openbarrestudios.com<\/a><\/p>\n<p data-renderer-start-pos=\"3997\"><strong data-renderer-mark=\"true\">Feature: Enhanced Marketing Campaigns Report<\/strong><\/p>\n<p data-renderer-start-pos=\"4043\">Lauren Filocco, founder of OpenBarre Studios and a former marketing strategist, needed better insight into email performance. Thanks to the insights she shared with our product team, we were able to design a more actionable and intuitive reporting experience.<\/p>\n<p data-renderer-start-pos=\"4305\">The <strong data-renderer-mark=\"true\">Marketing Campaigns Report<\/strong> now shows <strong data-renderer-mark=\"true\">open rate, click-through rate, <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_kqswh2mm\"><span class=\"_5pioz8co _189eyh40 _1il9buyh _19lcevot _d0altlke\" data-testid=\"definition-highlighter\">CTOR<\/span><\/span><\/span>, unsubscribes<\/strong>, and even <strong data-renderer-mark=\"true\">recipient-level engagement<\/strong>.<\/p>\n<p data-renderer-start-pos=\"4435\">No more guesswork or spreadsheets\u2014just <strong data-renderer-mark=\"true\">real-time marketing metrics<\/strong> that help you fine-tune campaigns and follow up with the right clients.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Andrea-Keapproth-from-Resolution-Health-Collaborative\" data-renderer-start-pos=\"4576\">Andrea Keapproth from Resolution Health Collaborative<\/h2>\n<p data-renderer-start-pos=\"4631\">\ud83d\udccd <strong data-renderer-mark=\"true\">Madison, Wisconsin<\/strong><br \/>\n\ud83c\udf10 <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/resolution.health\/\" href=\"https:\/\/resolution.health\/\" target=\"_blank\" rel=\"noopener\" data-renderer-mark=\"true\">resolution.health<\/a><\/p>\n<p data-renderer-start-pos=\"4675\"><strong data-renderer-mark=\"true\">Feature: Faster Payroll Reports &amp; Tip Tracking<\/strong><\/p>\n<p data-renderer-start-pos=\"4723\">Andrea Keapproth at Resolution Health Collaborative needed payroll to be faster and more reliable. By sharing her team&#8217;s real-world challenges around payroll timelines and workload, Andrea helped us prioritize speed and simplicity in the redesign.<\/p>\n<p data-renderer-start-pos=\"4972\">The <strong data-renderer-mark=\"true\">redesigned Payroll Summary and Details Reports<\/strong>, are <strong data-renderer-mark=\"true\">quicker to load, easier to navigate<\/strong>, and more useful for businesses with multiple locations.<\/p>\n<p data-renderer-start-pos=\"5122\">Now, <strong data-renderer-mark=\"true\">accurate payouts and tip tracking<\/strong> take less time\u2014so you can close out payroll faster.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"The-Team-at-Easton-Training-Center-HQ\" data-renderer-start-pos=\"5215\">The Team at Easton Training Center HQ<\/h2>\n<p data-renderer-start-pos=\"5254\">\ud83d\udccd <strong data-renderer-mark=\"true\">Boulder, Colorado<\/strong><br \/>\n\ud83c\udf10 <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/eastonbjj.com\" href=\"https:\/\/eastonbjj.com\/\" target=\"_blank\" rel=\"noopener\" data-renderer-mark=\"true\">eastonbjj.com<\/a><\/p>\n<p data-renderer-start-pos=\"5293\"><strong data-renderer-mark=\"true\">Feature: Unified Waiver Across All Enterprise Locations<\/strong><\/p>\n<p data-renderer-start-pos=\"5350\">The Easton Training Center team identified a major issue for multi-location businesses: clients needing to <strong data-renderer-mark=\"true\">sign the same waiver at each location<\/strong>.<\/p>\n<p data-renderer-start-pos=\"5497\">Their feedback led to a game-changing update\u2014<strong data-renderer-mark=\"true\">one signed waiver now applies across all locations<\/strong>, and HQ can push forms to maintain consistency system-wide. That means faster signups, clearer records, and a better experience for everyone.<\/p>\n<p data-renderer-start-pos=\"5736\">As <strong data-renderer-mark=\"true\">long-time contributors and product testers<\/strong>, Easton HQ has worked with us to improve workflows for enterprise operations. This waiver update reflects their vision for a seamless client journey across locations.<\/p>\n<hr role=\"presentation\" \/>\n<h2 id=\"Built-for-You.-Shaped-by-You.\" data-renderer-start-pos=\"5951\">Built for You. Shaped by You.<\/h2>\n<p data-renderer-start-pos=\"5982\">Every update in Release 66 came from a conversation, a challenge, or an idea shared by someone like you. And we\u2019re just getting started.<\/p>\n<p data-renderer-start-pos=\"6120\">Want to be part of future releases? Join our Champions program to share your feedback, test new features, and help shape the future of our platform. Also, join the conversation in our <a class=\"cc-1rn59kg\" title=\"https:\/\/community.wellnessliving.com\/\" href=\"https:\/\/community.wellnessliving.com\/\" target=\"_blank\" rel=\"noopener\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\">Community Forum<\/a> and let us know what would make your business run smoother! \ud83d\ude80<\/p>\n<p data-renderer-start-pos=\"6270\">Together, we\u2019re building the best possible experience\u2014for you and your clients.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Release 66 is packed with powerful upgrades designed to make your life easier\u2014removing friction, empowering your clients, and giving you the insights and tools you need to grow your business. At WellnessLiving, everything we build is rooted in your real-world needs. Whether it\u2019s faster ways to run payroll, better email [&hellip;]<\/p>\n","protected":false},"author":861,"featured_media":23291,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[466],"tags":[628,2276],"class_list":["post-23284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-management","tag-business-management","tag-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Behind the Build: Meet the Customers Who Shaped Release 66<\/title>\n<meta name=\"description\" content=\"Discover the real customer feedback that shaped Release 66 with powerful upgrades to make your life easier and empower your clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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