{"id":2378,"date":"2017-04-20T20:42:54","date_gmt":"2017-04-20T20:42:54","guid":{"rendered":"http:\/\/support.wellnessliving.com\/?p=2378"},"modified":"2026-03-02T07:08:58","modified_gmt":"2026-03-02T12:08:58","slug":"april-release-3","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/april-release-3\/","title":{"rendered":"April 2017 Release"},"content":{"rendered":"\n\n\n
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Spring is here, and we\u2019re excited to announce some fresh features in our product line. Earlier this week, we began rolling out updates and you\u2019ll find some exciting additions to the Achieve Client App, expanded payment options, and multiple features to streamline your operations and free up more time. Check out all the new updates that will give your clients a greater independence so you can focus on growing your business:<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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New Features\u00a0<\/span><\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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Achieve PRO Client App<\/span><\/h3>\n

Introducing the newest addition to our Achieve Client App: Achieve PRO. The new PRO update will allow for greater customization within the app, easier booking, and an even more streamlined experience for your clients. See more of the new features included in Achieve PRO, and let us know what you think! We\u2019re continuing to improve on the app more and more every day, and we always want to know what will improve your user experience.<\/span><\/p>\n

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Click the play button above to view a video outlining all the cool new customization options for your branded WellnessLiving Achieve\u2122 Client App!<\/span><\/p>\n

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Custom app options<\/span><\/h3>\n

With Achieve PRO, you can build your own, totally customized, completely branded app! Customize your app icon and background, make appearance adjustments, change button styles, and adjust your clients\u2019 profile screens. Whatever you can imagine: it\u2019s all in your control. Put your best face forward to your clients by creating a consistent experience every step of the way.<\/span><\/p>\n

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Bookable assets<\/span><\/h3>\n

When your clients book a class using Achieve PRO, they can now book assets, too! Whether they need to reserve an exercise bike or pick out their favorite pair of rental boots, your clients can book easily from one place. Not only will your clients appreciate the simplicity, but your staff will appreciate the extra time to focus on more important tasks than micromanaging asset reservations.<\/span><\/p>\n

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Event booking<\/span><\/h3>\n

To give your clients even more options in the app, we\u2019re introducing the ability to book events directly. This includes the ability to enroll in programs or workshops, as well, so your clients can take care of any reservations all in one place.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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Event Deposits<\/span><\/h2>\n

Whenever you require a deposit from a client for any service, you want to be sure to account for that. While deposits for appointments have been a part of the WellnessLiving system for some time, you can now set up deposits specifically for events. This option will help to simplify your accounting process and ensure that your clients are always properly served, no matter what type of service they have booked.<\/span><\/p>\n

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Session Reconciling<\/span><\/h2>\n

Uncomplicate your online store for both your customers and staff by eliminating silly, avoidable purchase conflicts with the new\u00a0Reconcile\u00a0<\/em>button. This button will appear only to staff members and will give them the ability to complete purchases using applicable passes and memberships. This means that when a client has an unpaid session to which one of their memberships or passes can apply, that unpaid session can be reconciled in just a few clicks. Your staff members can choose which pass or membership should be applied to each purchase, further eliminating potential client account issues.<\/span><\/p>\n

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Contact History<\/span><\/h2>\n

Keep track of all your client interactions in the right place: one place. For easier searchability, the\u00a0Email History<\/em>\u00a0on client profiles has been changed to\u00a0Contact History<\/em>. Now, you can view any interaction with any client by filtering this list by contact method: email, mail, in person, phone, or SMS. You can record every interaction with your clients by creating contact logs manually, as well. Logs may be created for any interaction, even those that take place outside of the WellnessLiving system, such as walk-ins and phone calls.<\/span><\/p>\n

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Account Purchase Option<\/span><\/h2>\n

With our new purchase option type,\u00a0Account Purchase Option<\/em>, you can set a specific dollar amount to add to your clients\u2019 accounts. With this purchase option, your clients can keep their accounts topped up with funds that can be used at any time, for anything. In essence, this option will allow your clients to pay-as-they-go for access to everything in your store. Give your clients even more reasons to choose you by making it easier than ever for them to buy!<\/span><\/p>\n

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Cash-Out Report<\/span><\/h2>\n

You want to have the most complete records possible, and you never want your money to be unaccounted for. That\u2019s why we\u2019ve added a new option on your store page:\u00a0Cash Close Out<\/em>. When a staff member chooses this function, they will be directed to a page where your tills\u2019 totals can be recorded. Then, staff members can proceed to preview and complete your cash out. With this level of functionality, WellnessLiving is the only POS you need to keep everything in order.<\/span><\/p>\n

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Improvements\u00a0<\/span><\/h3>\n

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Attendance List Redesign<\/span><\/h2>\n

The\u00a0Attendance List<\/em>\u00a0has been seriously overhauled: the icons are better organized, the options are more complex, and the overall view is much more intuitive. You can now add clients and cancel or substitute an instructor directly from your attendance list quickly and easily. With the option to page through lists by type, more client sorting options, and two different list views to choose from, you will find even more reasons to love your attendance lists.<\/span><\/p>\n

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Display Open Hours Only<\/span><\/h2>\n

Be sure that your calendar is always working for you. Your calendar now has the option to display only the business hours that you are open. When this option is selected, the calendar will be streamlined to only show the dates and times that your business is open and services are available. Get to know your calendar and make schedule conflicts and confusion a thing of the past.<\/span><\/p>\n

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Adding Payment Details on Client Profile \u2013 Copy Address<\/span><\/h2>\n

Credit card and ACH payments can be intimidating, and it\u2019s our job to make your merchant processing methods as simple as possible. Now, when you are adding a credit card or ACH to a client\u2019s profile,\u00a0or<\/em>\u00a0when you are using the Online Store\u2019s virtual terminal, a checkbox labelled\u00a0Same As Client Profile Details<\/em>\u00a0will be available. When this box is checked, the client name and billing information will be copied from the relevant client\u2019s profile details. This means that you no longer need to enter the same address information more than once for one client, because we\u2019ll keep it all organized for you.<\/span><\/p>\n

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Restrict Clients to Booking Inside Active Pay Period<\/span><\/h2>\n

We always want to give you more control over your business and maximize flexibility in your booking. With this new option, you can restrict clients from booking sessions outside of their active pay period. For example, if a client has a monthly membership, you can limit that client to booking\u00a0only<\/em>\u00a0during the month for which their membership applies. Now you can give your clients more control over their booking, while still maintaining control yourself.<\/span><\/p>\n

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New Direct Booking URL<\/span><\/h2>\n

Your direct marketing campaigns should always give your clients exactly what they need. A new\u00a0Direct Booking URL<\/em>\u00a0has been added and can be found when setting up your services. This link will bring clients directly to the booking page for the service to which the link is related. The page will include your branding and themes, and allow the client to book the service directly. You can send this link in emails or SMS messages to clients to make booking even easier and faster.<\/span><\/p>\n

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New Staff Notification: Substitution<\/span><\/h2>\n

With this new staff notification, you can feel even more secure in WellnessLiving\u2019s organization of your staff by ensuring that everyone is always connected and informed. The\u00a0Substitution<\/em>\u00a0notification will be sent to staff specifically when they are assigned a new class after a substitution. When this notification is active, the substitute instructor will receive one notification when the schedule is modified and another 24 hours prior to the start of the class.<\/span><\/p>\n

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And as always, many more improvements<\/span><\/h2>\n

We know that\u2019s a lot to absorb. If we went into detail about every improvement, you\u2019d spend all the time that we saved you reading about them. \u00a0As always, this release is packed with improvements to make your life easier and your business run smoother.<\/span><\/p>\n

We\u2019re excited about these new additions and updates, and we know your clients will be too. Anything you want to see more of? Something you would add? Tell us! We\u2019re always working to make your wildest dreams come true, so we want to hear from you.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Spring is here, and we\u2019re excited to announce some fresh features in our product line. Earlier this week, we began rolling out updates and you\u2019ll find some exciting additions to the Achieve Client App, expanded payment options, and multiple features to streamline your operations and free up more time. Check […]<\/p>\n","protected":false},"author":1,"featured_media":2835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[85],"tags":[],"class_list":["post-2378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-release-notes"],"yoast_head":"\nApril 2017 Release - WellnessLiving<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wellnessliving.com\/blog\/april-release-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"April 2017 Release\" \/>\n<meta property=\"og:description\" content=\"Spring is here, and we\u2019re excited to announce some fresh features in our product line. 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