Every WellnessLiving release is strengthened by the voices of real businesses\u2014owners, operators, and staff who build with us. In Release 25.69, we\u2019re thrilled to highlight eight customers whose feedback inspired tools that make booking friendlier, schedules smarter, and administration smoother.<\/p>\n\n\n\n
\ud83d\udccd Fall City, WA \u2013 Visit <\/strong>SwimGuru<\/strong><\/a><\/p>\n\n\n\n Hilary Popovich, Director of Software at SwimGuru,<\/strong> helped us reimagine family-friendly booking. SwimGuru operates a private pool in Fall City, WA<\/strong> and offers swim instruction for all ages and levels.<\/p>\n\n\n\n Hilary\u2019s feedback centered on how booking often involves multiple family members (parent + child, siblings, etc.). The previous flow made bookers repeat steps or juggle multiple logins. She pushed for a streamlined flow where you can book for multiple people in one session, switch between members, and edit details without losing progress. Because of her input, we rearchitected the booking widget from the ground up\u2014a more visual, mobile-first design that keeps clients moving forward, not backtracking.<\/p>\n\n\n\n \ud83d\udccd Washington, DC area \u2013 Visit <\/strong>Center Stage Athletics<\/strong><\/a><\/p>\n\n\n\n Tina Peratino, owner of of Center Stage Athletics<\/strong>, specializes in personal training and fitness coaching. She lobbied for tighter scheduling logic because in her daily operations, small unusable gaps on the calendar were hurting revenue and client flow.<\/p>\n\n\n\n Tina\u2019s real-world demands (e.g. back-to-back client sessions, limited buffer time) helped us refine the algorithm so that it hides<\/em> time slots that would leave gaps too small for any service to fit. Thanks to her insights, the new Minimize Gaps policy helps ensure customers schedule in usable slots and staff stay fully booked.<\/p>\n\n\n\n \ud83d\udccd Spring, TX \u2013 Visit <\/strong>Social Dance Studio 45<\/strong><\/a><\/p>\n\n\n\n Bobby Sims, Marketing Manager at Social Dance Studio 45,<\/strong> championed simplifying the store checkout path. The studio offers dance lessons across styles (ballroom, salsa, swing, etc.) and supports both beginners and experienced dancers.<\/p>\n\n\n\n Bobby flagged that prospective clients browsing for dance packages would drop off when forced to create a full account just to complete a purchase. He advocated that first-time buyers be able to checkout with minimal overhead\u2014only the fields absolutely needed. That feedback directly shaped our guest checkout logic for the React Store widget. Returning users are recognized via email automatically (no password prompt), and afterward staff can send invitations to complete account setup.<\/p>\n\n\n\n \ud83d\udccd Leesburg, VA \u2013 Visit <\/strong>Five Peaks Yoga<\/strong><\/a><\/p>\n\n\n\n Joel Gough and his team at Five Peaks Yoga<\/strong> in Leesburg, VA advocated for a more intuitive process to merge duplicate client profiles. When clients inadvertently register multiple accounts (perhaps using different emails), staff had to jump through many screens; historical classes, purchases, passes often remained segregated.<\/p>\n\n\n\n Listening to Joel\u2019s team\u2019s feedback, we redesigned the merge tool so that staff can initiate a merge quickly, confirm which profile to keep, and have all appointments, purchases, and passes migrate seamlessly. The extra profile is then removed\u2014keeping clean, consolidated client records without lost data or manual reconciliation.<\/p>\n\n\n\n \ud83d\udccd Illinois \u2013 Visit <\/strong>LifeSport Athletic & Tennis Clubs<\/strong><\/a><\/p>\n\n\n\n Matt Gordon from LifeSport Athletic & Tennis Clubs<\/strong> flagged that auto-charging client tab balances only monthly or weekly was too rigid for his business model. His clubs often have members picking up small charges (snacks, equipment, retail) mid-cycle, and he needed tighter control on when those tabs are settled.<\/p>\n\n\n\n His feedback led us to introduce a biweekly autopay option. Now businesses can choose weekly, biweekly, or monthly cycles\u2014making cash flows more predictable and reducing manual account chasing.<\/p>\n\n\n\n \ud83d\udccd Charlotte, NC \u2013 Visit <\/strong>Carolinas Biofeedback Clinic<\/strong><\/a><\/p>\n\n\n\n Melanie Berry and her team at Carolinas Biofeedback Clinic<\/strong> experienced headaches when staff who work across multiple locations tried to block time off\u2014they had to repeat the same change at each location manually.<\/p>\n\n\n\n Following her request, we built a master \u201cAll Locations\u201d toggle when marking staff availability\/unavailability. Now a change made once can apply everywhere the staff member operates. This prevents double-bookings, streamlines schedule management, and ensures consistency across multi-site operations.<\/p>\n\n\n\n Thank you, Melanie, for your valuable ongoing contribution to making our product better!<\/p>\n\n\n\n \ud83d\udccd Calgary, Alberta, Canada \u2013 Visit <\/strong>Inspired Swim<\/strong><\/a><\/p>\n\n\n\n Zach Silverman and his team at Inspired Swim<\/strong> noticed a small but consistent annoyance: whenever a staff member flips between client profiles, the expanded menu sections (e.g. Attendance, Billing, Account) reset. That meant dozens of extra clicks per shift.<\/p>\n\n\n\n Zach suggested the system remember which sections were expanded and keep them open as staff toggle between clients. Because of this change, front-desk staff can stay in context, focusing on serving clients\u2014not fighting with navigation resets.<\/p>\n\n\n\n \ud83d\udccd Multiple Locations (Enterprise) \u2013 Visit <\/strong>Vertica Fitness<\/strong><\/a><\/p>\n\n\n\nSmarter Scheduling with the New Minimize Gaps Policy<\/h2>\n\n\n\n
Purchase as a Guest \u2013 Faster Checkout, More Conversions<\/h2>\n\n\n\n
Merge Duplicate Client Profiles \u2013 Now Easier Than Ever<\/h2>\n\n\n\n
Flexible Auto-Charge Options: Weekly & Biweekly<\/h2>\n\n\n\n
Set Staff Unavailability Across All Locations<\/h2>\n\n\n\n
Left Menu Sections Saved in Client Profiles<\/h2>\n\n\n\n
Enterprise: Intro Offer Redemption Across All Locations<\/h2>\n\n\n\n