{"id":28467,"date":"2026-03-04T17:06:12","date_gmt":"2026-03-04T22:06:12","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=28467&preview=true&preview_id=28467"},"modified":"2026-03-04T17:06:15","modified_gmt":"2026-03-04T22:06:15","slug":"customer-spotlight-waves-n-wellness","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-waves-n-wellness\/","title":{"rendered":"Customer Spotlight: Waves-N-Wellness"},"content":{"rendered":"\n

Aqua fitness classes that keep the community, especially active older adults, moving, connected, and feeling their best.<\/p>\n\n\n\n

1. Introducing Waves-N-Wellness<\/h3>\n\n\n\n

Waves-N-Wellness<\/a> is led by fitness instructor Brigette Swain, who has spent nearly two decades helping people stay active, and found her true niche when she \u201cfell in love with Zumba\u201d and later discovered Aqua Zumba. What started as word-of-mouth classes in a hotel pool has grown steadily into a multi-location schedule, including sessions in a warmer, assisted-living facility pool where she rents space monthly.<\/p>\n\n\n\n

Today, Brigette serves a dedicated community that spans from the early 40s up to 85, with a special focus on seniors and the social support that comes from group movement. As she put it, <\/p>\n\n\n\n

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\u201cthat\u2019s where my heart is at, is helping keeping our elderlies still moving, because they need it and they need that group setting and just being around other people.\u201d<\/p>\n<\/blockquote>\n\n\n\n

2. Why They Chose WellnessLiving<\/h3>\n\n\n\n

For Brigette, the priority was simplicity. She shared that she\u2019s \u201cthe physical mover\u201d and that tech has been a barrier, not just for her but also for many of her clients: \u201cA lot of my following, they\u2019re all older, so they\u2019re not as tech savvy\u2026 I just needed something simple.\u201d <\/p>\n\n\n\n

After managing sign-ins on paper, tracking payments across tools like Venmo and Cash App, and relying heavily on Facebook to communicate updates, she wanted a more reliable hub<\/a>.<\/p>\n\n\n\n

She discovered WellnessLiving through another fitness program she was exploring (LeBlast Fitness<\/a>). Seeing WellnessLiving listed, she clicked through, booked a demo<\/a>, and quickly knew she\u2019d found the right fit: \u201cI was like, this is it, this is exactly what I needed.\u201d<\/p>\n\n\n\n

3. What They\u2019re Building<\/h3>\n\n\n\n

As Waves-N-Wellness gets set up on WellnessLiving, Brigette is focused on replacing her manual processes with a system her clients can actually use confidently.<\/p>\n\n\n\n

A major goal is improving communication, especially when weather or scheduling changes happen. In the past, cancellations were hard to manage because not everyone was on Facebook, and paper lists could become outdated. Brigette summed up the challenge clearly: she needed a better way to ensure \u201cnot everyone would get there, and I don\u2019t want them\u2026 coming, and there\u2019s no class.\u201d<\/p>\n\n\n\n

With WellnessLiving, she\u2019s building a centralized schedule across locations and class types, including Aqua Zumba and Splash. Since pricing and logistics vary by facility, she\u2019s creating classes by location (for example, \u201cAqua Zumba Parkview\u201d versus other venues) and adding clear booking instructions, including links for clients who must register through a partner facility.<\/p>\n\n\n\n

She\u2019s also setting up key operational tools that will reduce paperwork and improve client organization, including: <\/p>\n\n\n\n