{"id":28788,"date":"2026-03-26T16:44:53","date_gmt":"2026-03-26T20:44:53","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=28788&preview=true&preview_id=28788"},"modified":"2026-05-01T10:03:10","modified_gmt":"2026-05-01T14:03:10","slug":"customer-spotlight-live-well-holistic-health-center","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-live-well-holistic-health-center\/","title":{"rendered":"Live Well Holistic Health Center Grows Its Mission and Client Base"},"content":{"rendered":"\n

A holistic, appointment-based practice focused on making care easier to book, manage, and grow.<\/em><\/p>\n\n\n\n

1. Introducing Live Well Holistic Health Center<\/h3>\n\n\n\n

Based just outside Philadelphia, Live Well Holistic Health Center<\/a><\/strong> is an established holistic health practice built around appointment-based services. Owner Traci Orimenko has been working with online scheduling for well over a decade and knows exactly what a smooth client experience should feel like, both for clients booking online and for the team delivering services day to day. <\/p>\n\n\n\n

As Traci put it, she\u2019s \u201creally good with systems,\u201d and she\u2019s ready for a platform that supports the way her practice actually runs.<\/p>\n\n\n\n

2. Why They Chose WellnessLiving<\/h3>\n\n\n\n

Traci\u2019s decision to move to WellnessLiving was driven by one core issue: her previous system, Vagaro<\/a>, repeatedly offered appointment times that should never be available, creating daily disruption for both staff and clients.<\/p>\n\n\n\n

\u201cThe main reason is because when someone goes to book, the system offers times it shouldn\u2019t offer\u2026 and then it totally jacks up our schedule,\u201d Traci explained. \u201cIt happens all day, every day.\u201d<\/p>\n\n\n\n

Before Vagaro, Live Well used Schedulicity<\/a> for years, and Traci loved how it \u201cgrew as we grew.\u201d But after changes to that platform, she found herself stuck with a system that felt clunky and unreliable. Even the process of evaluating alternatives became exhausting: \u201cInterviewing different companies got really overwhelming because none of the scheduling systems are simple\u2026 They all do so many things.\u201d<\/p>\n\n\n\n

In a space where robust platforms (including well-known options like Mindbody<\/a>) can feel like a lot to take on, Traci was looking for the right balance: modern tools that still protect the schedule, support growth, and don\u2019t create more work. WellnessLiving\u2019s Smart Scheduling<\/a> was a key differentiator because it directly addresses the booking logic issues that were costing her time and client goodwill.<\/p>\n\n\n\n

WellnessLiving had all the features she was looking for and even more built-in tools to help her succeed, like: <\/p>\n\n\n\n