{"id":28996,"date":"2026-04-02T12:47:34","date_gmt":"2026-04-02T16:47:34","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=28996&preview=true&preview_id=28996"},"modified":"2026-07-20T12:21:47","modified_gmt":"2026-07-20T16:21:47","slug":"customer-spotlight-inner-g-health","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/","title":{"rendered":"Learn Inner G Health’s Formula for Healing and Growth"},"content":{"rendered":"\n\n\n\n\n

How Griselle Quinones built a therapist-first massage practice in Chicago\u2019s Ravenswood neighborhood \u2014 and chose WellnessLiving<\/a> over MassageBook to grow it.<\/h4>\n\n\n\n

A Practice Built Around the Body\u2019s Own Intelligence<\/h2>\n\n\n\n

Griselle Quinones started Inner G Health<\/a> with a specific conviction: that lasting healing is not something you do to a person. It is something you help them find.<\/p>\n\n\n\n

Inner G Health is a massage and bodywork practice in the Ravenswood neighborhood of Chicago, built around outcome-based, restorative care. The goal is not relaxation as an end in itself. It is calming the nervous system, reducing the hold of chronic stress, and reconnecting clients with what the website calls their \u201cbody\u2019s inner intelligence.\u201d The name is not incidental. It is the philosophy.<\/p>\n\n\n\n

The team blends Eastern and Western healing modalities. Sessions are tailored to each client \u2014 therapeutic massage, hot stone, prenatal, medical massage, Asian bodywork, and more. The practice serves clients of all ages, from healthy and highly active to those managing chronic pain or limited function from injury.<\/p>\n\n\n\n

\n

\u201cOur model is to train therapists to see a person\u2019s care in a holistic manner in order to fully support an individual\u2019s healing.\u201d<\/p>\n<\/blockquote>\n\n\n\n

That standard shapes every operational decision. Multiple treatment rooms. A team of therapists. Sessions from 30 to 120 minutes. Couples massage handled as a request-based service, kept intentional rather than routine. A practice that has grown, carefully, into a community of more than 2,600 clients.<\/p>\n\n\n\n

What Inner G Health Offers<\/h2>\n\n\n\n

The practice runs entirely on appointments. There are no drop-in classes, no open gym, no group sessions. Every client who walks into Inner G Health comes with a reason \u2014 a chronic issue, an injury, a need to decompress \u2014 and leaves with a session tailored to that reason.<\/p>\n\n\n\n

Session lengths run from 30 to 120 minutes. The service menu reflects the breadth of the team\u2019s training: therapeutic massage, hot stone massage, prenatal massage, medical massage, and Asian bodywork approaches. Care plans are available for clients managing sub-acute injuries or chronic pain, structured over three or six months with sessions recommended every one to two weeks.<\/p>\n\n\n\n

Gift certificates are available in-studio and online. A first-time client discount brings in new clients without eroding the practice\u2019s premium positioning. Corporate wellness is an active offering for organizations that want to bring therapeutic care to their teams. The practice is open seven days a week.<\/p>\n\n\n\n

Why Griselle Chose WellnessLiving Over MassageBook<\/h2>\n\n\n\n

Inner G Health had been on MassageBook<\/a> for years. It handled booking and client records well enough for a younger practice. As the team grew, the client base grew, and the operational demands grew with them, the gaps became harder to work around.<\/p>\n\n\n\n

Griselle needed a branded client app. MassageBook did not offer one.<\/a> For a practice built around a specific identity \u2014 a name, a philosophy, a way of working \u2014 the client experience had to reflect that from the first tap on a phone screen.<\/p>\n\n\n\n

She also needed family relationship linking.<\/a> That feature alone signaled something important: WellnessLiving was built for how a real practice manages real clients, not just for transactional booking. \u201cI\u2019m looking forward to using the family relationships on WellnessLiving,\u201d she said.<\/p>\n\n\n\n

The loyalty and rewards engine<\/a>, automated email and SMS marketing, and advanced client management tools were all capabilities MassageBook could not match at the level Inner G Health needed. The decision was not about price or convenience. It was about what the next stage of the practice required.<\/p>\n\n\n\n

Griselle\u2019s approach to the transition was deliberate. \u201cWe\u2019re gonna keep it simple,\u201d she said \u2014 build what the practice needs now, with room to expand into more advanced features as the team grows into them.<\/p>\n\n\n\n

How WellnessLiving Fits Inner G Health\u2019s Model<\/h2>\n\n\n\n

Three capabilities map directly to how the practice runs.<\/p>\n\n\n\n

    \n
  1. Appointment scheduling built around duration.<\/a><\/strong> Inner G Health organizes its services by length \u2014 30, 60, 90, and 120-minute sessions with clear naming conventions. Clients choose the right session for their needs. Staff sees the schedule without ambiguity.<\/li>\n\n\n\n
  2. Online waivers and intake forms at the right moment.<\/a><\/strong> Every client completes intake and signs forms before their first appointment. The forms live on the client profile. Nothing prints. Nothing gets filed in a drawer. Returning clients have their history in one place.<\/li>\n\n\n\n
  3. Staff profiles, permissions, and time clock in one system.<\/a><\/strong> With a team of therapists sharing multiple treatment rooms, access controls matter. Staff see what they need and nothing more. Time clock records feed directly into the back office.<\/li>\n<\/ol>\n\n\n\n

    What Griselle Is Building<\/strong><\/h2>\n\n\n\n

    Inner G Health has 2,600 clients and a team of therapists working out of a multi-room practice in Ravenswood. Griselle built that by holding to a standard: therapist-focused care, whole-person outcomes, and a practice model built to support lasting healing rather than high volume.<\/p>\n\n\n\n

    The practice she has built is already the practice she set out to build. Moving to WellnessLiving is not a reinvention. It is the infrastructure catching up to the scale.<\/p>\n\n\n\n

    Clients who have trusted Inner G Health for years will book through a branded app that carries the practice\u2019s identity. New clients will find a cleaner intake experience. The team will work from a system that respects the complexity of a multi-therapist, multi-room practice without forcing workarounds.<\/p>\n\n\n\n

    Griselle built this practice around a conviction that healing comes from within. The system running it should be built the same way \u2014 quietly, precisely, and entirely in service of the work.<\/p>\n\n\n\n

    \n\n\n\n

    You can follow their journey on their Instagram.<\/a><\/strong> Want to see how easy it can be to run your wellness or holistic healing space? Book a free, no-commitment demo of WellnessLiving today!<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    How Griselle Quinones built a therapist-first massage practice in Chicago\u2019s Ravenswood neighborhood \u2014 and chose WellnessLiving over MassageBook to grow it. A Practice Built Around the Body\u2019s Own Intelligence Griselle Quinones started Inner G Health with a specific conviction: that lasting healing is not something you do to a person. […]<\/p>\n","protected":false},"author":23,"featured_media":29100,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[17866],"tags":[2275,2310,291,17894,17915,17904],"class_list":["post-28996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","tag-branding","tag-client-retention","tag-clients","tag-customer-spotlight","tag-staff-management","tag-wellness-studio"],"yoast_head":"\nLearn Inner G Health's Formula for Healing and Growth<\/title>\n<meta name=\"description\" content=\"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learn Inner G Health’s Formula for Healing and Growth\" \/>\n<meta property=\"og:description\" content=\"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/\" \/>\n<meta property=\"og:site_name\" content=\"WellnessLiving Blog\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-02T16:47:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-20T16:21:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jonathan Murray\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jonathan Murray\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/\",\"url\":\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/\",\"name\":\"Learn Inner G Health's Formula for Healing and Growth\",\"isPartOf\":{\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg\",\"datePublished\":\"2026-04-02T16:47:34+00:00\",\"dateModified\":\"2026-07-20T16:21:47+00:00\",\"author\":{\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/8dc17a2eed7f6d306913580a35d0f20a\"},\"description\":\"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage\",\"url\":\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg\",\"contentUrl\":\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Someone getting a peaceful massage at Inner G Health.\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/#website\",\"url\":\"https:\/\/www.wellnessliving.com\/blog\/\",\"name\":\"WellnessLiving Blog\",\"description\":\"WellnessLiving Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.wellnessliving.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/8dc17a2eed7f6d306913580a35d0f20a\",\"name\":\"Jonathan Murray\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/26be2c68e8720653e539dd063a43d7222c1881e8cc3a60b765067383d53b035a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/26be2c68e8720653e539dd063a43d7222c1881e8cc3a60b765067383d53b035a?s=96&d=mm&r=g\",\"caption\":\"Jonathan Murray\"},\"url\":\"https:\/\/www.wellnessliving.com\/blog\/author\/jonathanwellnessliving-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Learn Inner G Health's Formula for Healing and Growth","description":"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/","og_locale":"en_US","og_type":"article","og_title":"Learn Inner G Health’s Formula for Healing and Growth","og_description":"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.","og_url":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/","og_site_name":"WellnessLiving Blog","article_published_time":"2026-04-02T16:47:34+00:00","article_modified_time":"2026-07-20T16:21:47+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg","type":"image\/jpeg"}],"author":"Jonathan Murray","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jonathan Murray","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/","url":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/","name":"Learn Inner G Health's Formula for Healing and Growth","isPartOf":{"@id":"https:\/\/www.wellnessliving.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage"},"image":{"@id":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg","datePublished":"2026-04-02T16:47:34+00:00","dateModified":"2026-07-20T16:21:47+00:00","author":{"@id":"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/8dc17a2eed7f6d306913580a35d0f20a"},"description":"Inner G Health is embracing growth by moving their client and staff management to WellnessLiving's suite of automated tools.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wellnessliving.com\/blog\/customer-spotlight-inner-g-health\/#primaryimage","url":"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg","contentUrl":"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2026\/03\/Inner-G-Health-brings-healing-and-growth-to-their-clients-with-WellnessLiving.jpg","width":1920,"height":1080,"caption":"Someone getting a peaceful massage at Inner G Health."},{"@type":"WebSite","@id":"https:\/\/www.wellnessliving.com\/blog\/#website","url":"https:\/\/www.wellnessliving.com\/blog\/","name":"WellnessLiving Blog","description":"WellnessLiving Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wellnessliving.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/8dc17a2eed7f6d306913580a35d0f20a","name":"Jonathan Murray","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wellnessliving.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/26be2c68e8720653e539dd063a43d7222c1881e8cc3a60b765067383d53b035a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/26be2c68e8720653e539dd063a43d7222c1881e8cc3a60b765067383d53b035a?s=96&d=mm&r=g","caption":"Jonathan Murray"},"url":"https:\/\/www.wellnessliving.com\/blog\/author\/jonathanwellnessliving-com\/"}]}},"modified_by":"Rayne W","_links":{"self":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/28996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/comments?post=28996"}],"version-history":[{"count":11,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/28996\/revisions"}],"predecessor-version":[{"id":31362,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/posts\/28996\/revisions\/31362"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/media\/29100"}],"wp:attachment":[{"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/media?parent=28996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/categories?post=28996"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wellnessliving.com\/blog\/wp-json\/wp\/v2\/tags?post=28996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}