{"id":29195,"date":"2026-04-06T23:35:00","date_gmt":"2026-04-07T03:35:00","guid":{"rendered":"https:\/\/www.wellnessliving.com\/blog\/?p=29195"},"modified":"2026-04-09T14:03:23","modified_gmt":"2026-04-09T18:03:23","slug":"behind-the-build-release-26-72","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/behind-the-build-release-26-72\/","title":{"rendered":"Behind the Build: Meet the Customers Who Shaped Release 26.72"},"content":{"rendered":"\n<p>Behind every great feature is a customer who knew exactly what their business needed.<\/p>\n\n\n\n<p>Release 26.72 is the largest release in WellnessLiving history, and it&#8217;s filled with new features and major enhancements inspired by the real-life needs of fellow business owners and leaders. Here, you&#8217;ll meet the customers who shared ideas that helped drive this release, and see how what they shared turned into meaningful improvements for our whole community of wellness, fitness, and beauty businesses.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><div class=\"custom-yoast-toc-title\">Table of contents<\/div><ul><li><a href=\"#h-pre-built-marketing-automations\" data-level=\"2\">Pre-built marketing automations<\/a><\/li><li><a href=\"#h-email-domain-verification\" data-level=\"2\">Email domain verification<\/a><\/li><li><a href=\"#h-guest-bookings\" data-level=\"2\">Guest bookings<\/a><\/li><li><a href=\"#h-invite-a-friend\" data-level=\"2\">Invite a friend<\/a><\/li><li><a href=\"#h-combined-same-day-confirmations\" data-level=\"2\">Combined same-day confirmations<\/a><\/li><li><a href=\"#h-clearer-visit-tracking-for-passes-and-memberships\" data-level=\"2\">Clearer visit tracking for passes and memberships<\/a><\/li><li><a href=\"#h-thank-you-for-helping-shape-release-26-72\" data-level=\"2\">Thank you for helping shape Release 26.72<\/a><\/li><li><a href=\"#h-customer-driven-product-updates-amp-business-impact-faqs\" data-level=\"2\">\u2753 Customer-Driven Product Updates &amp; Business Impact FAQs \u2753<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pre-built-marketing-automations\">Pre-built marketing automations<\/h2>\n\n\n\n<p>\ud83d\udccd Loch Arbour, New Jersey \u2014 Visit <a href=\"https:\/\/yogawithlovenj.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Yoga With Love<\/a><\/p>\n\n\n\n<p>Claudine Fenniman, Director and Owner of Yoga With Love, told us what many studio owners already feel: You know marketing matters, but figuring out where to start can be overwhelming, especially when you&#8217;re already running classes, managing staff, and taking care of clients.<\/p>\n\n\n\n<p>Claudine&#8217;s feedback helped shape the pre-built marketing automations inside <a href=\"https:\/\/www.wellnessliving.com\/features\/email-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Suite 2.0<\/a>. These are ready-to-use campaigns designed specifically for fitness, wellness, and beauty businesses \u2014 including lead nurture sequences, win-back campaigns, and engagement workflows. You can choose and activate a sequence with just a few clicks. No marketing experience needed, no emails to write from scratch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-email-domain-verification\">Email domain verification<\/h2>\n\n\n\n<p>\ud83d\udccd North Vancouver, British Columbia \u2014 Visit <a href=\"https:\/\/griffinsboxing.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Griffins Boxing and Fitness<\/a><\/p>\n\n\n\n<p>Dave Brett, Owner of Griffins Boxing and Fitness, knows that every touchpoint with a client reflects your brand. He raised a question that many business owners have been thinking: Why are my emails going out from a generic no-reply address instead of my own domain?<\/p>\n\n\n\n<p>Dave&#8217;s feedback helped drive email domain verification in Marketing Suite 2.0. You can now send all campaigns and automations from your own verified business domain \u2014 reinforcing your brand with every message, improving inbox placement, and giving clients the confidence to hit reply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-guest-bookings\">Guest bookings<\/h2>\n\n\n\n<p>\ud83d\udccd Houston, Texas \u2014 Visit <a href=\"https:\/\/lifefitgym.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Life Fit Gym<\/a><\/p>\n\n\n\n<p>Valeria Fraire at Life Fit Gym highlighted how important it is to remove barriers for first-time visitors. When a client wants to bring a friend to class, the last thing you want is a registration process standing in the way.<\/p>\n\n\n\n<p>Her insight helped shape guest bookings in Release 26.72. Clients can now <a href=\"https:\/\/www.wellnessliving.com\/features\/online-booking\/\" target=\"_blank\" rel=\"noreferrer noopener\">book a class and include a guest<\/a> who doesn&#8217;t have a WellnessLiving account. The system creates a guest profile automatically \u2014 no paperwork, no friction, and one less barrier between a new face and your front door.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-invite-a-friend\">Invite a friend<\/h2>\n\n\n\n<p>\ud83d\udccd Rio Rancho, New Mexico \u2014 Visit <a href=\"https:\/\/www.vivifynm.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vivify House of Yoga<\/a><\/p>\n\n\n\n<p>Candy Jardine Morrow, Owner of Vivify House of Yoga, championed the idea of making word-of-mouth growth easier \u2014 and her support in the WellnessLiving Community Forum helped bring it to life.<\/p>\n\n\n\n<p>With Invite a Friend, clients see a shareable link on their booking confirmation that they can send to anyone through text, email, or social media. When that person books through the link, the referral is automatically tracked back to the original client. It&#8217;s a simple, built-in way to turn every appointment into <a href=\"https:\/\/www.wellnessliving.com\/features\/rewards\/\" target=\"_blank\" rel=\"noreferrer noopener\">a growth opportunity<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-combined-same-day-confirmations\">Combined same-day confirmations<\/h2>\n\n\n\n<p>\ud83d\udccd Calgary, Alberta \u2014 Visit <a href=\"https:\/\/www.evolvedstrength.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\">Evolved Strength Training Studios<\/a><\/p>\n\n\n\n<p>Sumy Roc, Owner of Evolved Strength Training Studios, supported a simple but meaningful improvement in the Community Forum: When a client books multiple sessions on the same day, they shouldn&#8217;t receive a separate notification for each one.<\/p>\n\n\n\n<p>That feedback led to combined same-day confirmations. The system now groups bookings made on the same day into a single message \u2014 creating a cleaner, more professional communication experience that respects your clients&#8217; inboxes.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-clearer-visit-tracking-for-passes-and-memberships\">Clearer visit tracking for passes and memberships<\/h2>\n\n\n\n<p>\ud83d\udccd Mooresville, North Carolina \u2014 Visit <a href=\"https:\/\/www.wisdommovementmethod.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wisdom Movement Method Fitness<\/a><\/p>\n\n\n\n<p>Bryan Wisdom, Founder of Wisdom Movement Method Fitness, and his team know how often clients ask the same question at the front desk: &#8220;How many sessions do I have left?&#8221; When the answer isn&#8217;t easy to find, it slows everything down.<\/p>\n\n\n\n<p>Their feedback helped <a href=\"https:\/\/www.wellnessliving.com\/features\/advanced-reporting\/\" target=\"_blank\" rel=\"noreferrer noopener\">improve visit tracking<\/a> across the platform. Client profiles now clearly show Used, Upcoming, and Remaining visits, along with a new Total Unused Visits count. The Visits Remaining Report gets the same upgrade \u2014 with new columns and easy export options. No more guesswork when a client needs a quick answer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-thank-you-for-helping-shape-release-26-72\">Thank you for helping shape Release 26.72<\/h2>\n\n\n\n<p>Every feature in this article started the same way: A customer took the time to share what would make their business run better. That feedback is what drives WellnessLiving forward, and Release 26.72 is the clearest example yet.<\/p>\n\n\n\n<p>Want to help shape what comes next? Share your ideas in the WellnessLiving Community Forum or reach out to <a href=\"mailto:support@wellnessliving.com\">support@wellnessliving.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customer-driven-product-updates-amp-business-impact-faqs\">\u2753 Customer-Driven Product Updates &amp; Business Impact FAQs \u2753<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1775518808239\"><strong class=\"schema-faq-question\">How can customer feedback improve business management software features?<\/strong> <p class=\"schema-faq-answer\">Customer feedback highlights real operational challenges that need solving. These insights guide feature development toward practical business needs. Updates become more relevant and immediately useful. This leads to tools that better support daily operations.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775518852704\"><strong class=\"schema-faq-question\">Why are pre-built marketing campaigns valuable for busy business owners?<\/strong> <p class=\"schema-faq-answer\">Pre-built campaigns remove the need to create marketing from scratch. Owners can launch proven workflows quickly without extra effort. This saves time while maintaining consistent communication. Faster setup leads to quicker results and improved engagement.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775518876861\"><strong class=\"schema-faq-question\">How do small feature improvements impact overall client experience?<\/strong> <p class=\"schema-faq-answer\">Simple updates like clearer notifications or booking flows reduce friction. Clients receive fewer confusing messages and smoother interactions. These improvements enhance professionalism and convenience. Better experiences often lead to higher retention and satisfaction.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775518894766\"><strong class=\"schema-faq-question\">What role does reducing friction play in attracting new clients?<\/strong> <p class=\"schema-faq-answer\">Removing steps like account creation makes it easier for new clients to book. Fewer barriers increase the likelihood of first-time visits. Simple processes create a positive first impression. This directly improves conversion rates.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1775518914532\"><strong class=\"schema-faq-question\">How can operational clarity improve front desk efficiency?<\/strong> <p class=\"schema-faq-answer\">Clear data on visits and bookings helps staff answer questions quickly. This reduces delays and confusion during busy periods. Faster service improves the overall client experience. Efficient teams can focus more on client relationships.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Behind every great feature is a customer who knew exactly what their business needed. Release 26.72 is the largest release in WellnessLiving history, and it&#8217;s filled with new features and major enhancements inspired by the real-life needs of fellow business owners and leaders. Here, you&#8217;ll meet the customers who shared [&hellip;]<\/p>\n","protected":false},"author":1001,"featured_media":29213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[17866,85],"tags":[463,17894,2277,2281,86],"class_list":["post-29195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","category-release-notes","tag-business-management-software","tag-customer-spotlight","tag-expert-advice","tag-industry-trends","tag-release-notes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Behind the Build: Meet the Customers Who Shaped Release 26.72<\/title>\n<meta name=\"description\" content=\"Meet the small business owners just like you that inspire WellnessLiving&#039;s 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