Tammy Li built Bikram Yoga Bella Vista<\/a> from nothing. Ten years ago, she opened the doors of a hot yoga studio in the Hills District of Sydney\u2019s northwest, set up a single large heated room, and started teaching. Over the years, the studio accumulated something most yoga businesses would envy: a database of roughly 8,000 students, layers of class history, and a community of loyal members \u2014 some still paying legacy fortnightly rates Tammy never raised because they\u2019d been with her so long.<\/p>\n\n\n\n That history is also exactly what kept her tied, for far longer than she wanted, to a platform she had outgrown.<\/p>\n\n\n\n \u201cI have been with Mindbody<\/a> for 10 years, and I\u2019ve been thinking about changing it,\u201d she said. The fee increases were one issue. The interface was another. \u201cIt\u2019s getting more complicated, even harder to use than before, and I\u2019m paying more.\u201d She had tried upgrading to Mindbody\u2019s higher-tier marketing package and downgraded again within the minimum trial period. <\/p>\n\n\n\n But what really held her in place was the data: ten years of visit history, first-class dates, birthdays \u2014 every detail that turned an 8,000-row database into a community she could speak to by name.<\/p>\n\n\n\n Bikram Yoga Bella Vista runs on a model that prizes accessibility over rigid structure. The room is large enough to absorb walk-ins, so booking has never been mandatory. \u201cWe have quite a large room; we can fit a lot of people,\u201d Tammy explained. \u201cMost of the clients don\u2019t book \u2014 they just come in, show up, and join.\u201d Pre-booking is offered, but the door is always open to drop-ins.<\/p>\n\n\n\n That informality coexists with real operational depth. The studio runs two formats \u2014 Bikram Yoga 60 Minutes and Bikram Yoga 90 Minutes \u2014 taught by a team of nine instructors, including Tammy herself. Pricing is layered: a single class drop-in, 10-class and 25-class passes, three-month and yearly unlimited passes, and three different fortnightly direct-debit memberships, including legacy pricing she has preserved for long-time members.<\/p>\n\n\n\n \u201cI really would like to keep more information on my clients<\/a>, because the studio was opening from scratch 10 years ago. I\u2019d like to have their visit information, like when is the first class for them, the date of birth, so we can celebrate together.\u201d<\/p>\n<\/blockquote>\n\n\n\n Alongside the yoga business, Tammy also runs a basketball program \u2014 a separate operation with its own instructors and schedule that she needed tracked without confusing either team.<\/p>\n\n\n\n The studio\u2019s model is intentionally simple, and that simplicity is part of its appeal. Two class formats run in the same heated room. Drop-in pricing sits alongside multi-class passes at 10 and 25 visits, with three-month and yearly unlimited options for committed practitioners. Three fortnightly direct-debit membership tiers round out the membership ladder.<\/p>\n\n\n\n Nine instructors teach alongside Tammy on a set weekly schedule. Staff confirms who showed up rather than relying solely on pre-bookings. Retail is light: yoga mats<\/a>, towels, and water are sold at the counter, with most package purchases also happening in person to keep transactions simple. The basketball program runs on its own schedule and roster, sharing the back office without overlapping the yoga operation.<\/p>\n\n\n\n Tammy researched alternatives<\/a> herself \u2014 she found WellnessLiving through Google and ChatGPT \u2014 and the discovery conversations confirmed what she suspected. Three things made the difference.<\/p>\n\n\n\n She needed a system she could actually navigate on her own.<\/strong> As an owner-operator who teaches classes and manages the business herself, Tammy could not afford software that required escalating support calls to accomplish routine tasks. WellnessLiving\u2019s setup pages, schedule editor, and reporting structure presented fewer steps for the same work than what she had been managing on Mindbody.<\/p>\n\n\n\n She needed her decade of data to come with her.<\/strong> This was the single biggest blocker to leaving Mindbody<\/a>. WellnessLiving\u2019s migration team performed the import on her behalf \u2014 client profiles, attendance history, purchase options, schedules, staff records, birthdays \u2014 with Tammy reviewing a mapping file to confirm which Mindbody services and passes corresponded to which WellnessLiving items. \u201cYou guys can help me to do it, instead of I do it myself,\u201d she said. That was the deal-maker.<\/p>\n\n\n\n She needed one account for two businesses.<\/strong> WellnessLiving let Tammy run both the yoga studio and the basketball program from a single account, with separate booking tabs so instructors would not get confused between the two. \u201cI don\u2019t want my instructor confused about the yoga and the basketball,\u201d she said. WellnessLiving supported that separation without forcing a second subscription.<\/p>\n\n\n\n Beyond those three requirements, what Mindbody treated as expensive add-ons \u2014 the reviews widget<\/a>, the Google business integration<\/a> that pushes five-star reviews to her listing, and a loyalty engine that awards points for class attendance, dollar spend, birthdays, and referrals \u2014 WellnessLiving folded into the core platform.<\/p>\n\n\n\n Three WellnessLiving capabilities map directly to how the studio runs.<\/p>\n\n\n\n Attendance history, preserved.<\/a><\/strong> Tammy\u2019s deepest concern was losing the visit history that lets her recognize when a member is hitting a milestone or celebrating a birthday. WellnessLiving\u2019s import brought across not just client contact details but historical attendance tied to the right services and instructors, with birthdays mapped into the client profile fields she flagged as mandatory for staff. The database she built over a decade carried over intact.<\/p>\n\n\n\n Two programs, one back office, no confusion.<\/a><\/strong> Rather than spinning up a second location subscription for the basketball program, WellnessLiving configured separate Book Now tabs under one account. Yoga instructors see the yoga schedule. Basketball instructors see basketball. Tammy sees both from the same interface.<\/p>\n\n\n\nA Studio Built on Showing Up<\/h2>\n\n\n\n
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What the Studio Offers<\/h2>\n\n\n\n
Why Tammy Chose WellnessLiving<\/h2>\n\n\n\n
How WellnessLiving Fits the Operating Model<\/h2>\n\n\n\n