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- Many former Mindbody Online users are switching to WellnessLiving because they want a more intuitive, easier-to-use all-in-one platform.<\/li>\n\n\n\n
- Users appreciated that WellnessLiving includes built-in features like automated marketing and client engagement tools that previously required separate add-ons.<\/li>\n\n\n\n
- Better customer support, streamlined reporting, and simpler multi-location management were major reasons studios chose to switch.<\/li>\n<\/ul>\n\n\n\n
How are you using WellnessLiving differently from MindBody?<\/h2>\n\n\n\n
Allison<\/b>: “I am now running a streamlined process of how I monitor my business\u2019s success. Before, I was running so many different reports and looking at so many different things. It was so cumbersome that I couldn\u2019t figure out how we were doing month-to-month, year-to-year. We\u2019ve gotten that down to a process that is doable for me. I run less reports<\/a> now. I\u2019m now able to get all the answers that I need quickly and easily.”<\/p>\n\n\n
\n![\"Allison](\"\/knowledge-sharing\/wp-content\/uploads\/2017\/08\/Article01-ABSolutePilates.jpg\")
Allison Zang of Absolute Pilates<\/figcaption><\/figure><\/div>\n\n\n Rodger<\/b>: “There\u2019s a ton of things that I\u2019m using with WellnessLiving that I wasn\u2019t using with MindBody. Everything that WellnessLiving has built into it, I had to pay extra when I was using it with MindBody. [With MindBody], we were using all of these different apps and add-on products that are provided right in the core of WellnessLiving for free; it’s just part of their software.”<\/p>\n\n\n\n
What business goals can you achieve and track with WellnessLiving as opposed to MindBody?<\/h2>\n\n\n\n
Allison<\/b>: “We use the text message confirmations and the client retention features that are in there. [We use] the automatic email marketing<\/a> they have built into the system that sends out an email after a client hasn\u2019t been in for a while. It has brought clients back into the studio \u2013 it reminds them that we\u2019re still out there.<\/p>\n\n\n\n
One of the issues we had with MindBody is that we had more than 1 location, and it was difficult to integrate them together. They had different logins and were on different systems. That was a big issue with MindBody, because everything had to be so separate. Now we have more locations, and we\u2019re able to run them all through one login, so I can compare reports between studios easily.”<\/p>\n\n\n\n
Rodger<\/b>: “Constant Contact and MailChimp are the leading vendors in email marketing, being able to track how many people opened each message and what they clicked on. I liked that WellnessLiving was integrated with both those platforms. When I got into the software and saw that WellnessLiving actually had their own mailing platform built in without having to use the other software vendors, I thought, \u201cI can do everything I need right here!\u201d<\/p>\n\n\n\n
I create tons of different marketing campaigns and always have them ready. When I need to send it out, I run a report within the system, click everybody on that report, and send it out. That\u2019s it. I enjoy having that type of convenience.”<\/p>\n\n\n\n
What about WellnessLiving really stands out to you?<\/h2>\n\n\n\n
Allison<\/b>: “I love the support system<\/a>. You can email or call, and someone gets back to you with a solution right away. I don\u2019t have to spend a lot of time waiting on hold to get an answer.”<\/p>\n\n\n\n
Rodger<\/b>: “WellnessLiving provided me with website widgets so I can put the calendar, staff bios, reviews, pricing, and other details right onto my website on the front end. MindBody did not have that option, and I had to pay a third party software. The biggest thing, though, is my relationship that I have with WellnessLiving. It is second to none. I value and cherish that relationship. This company really listens to you.”<\/p>\n\n\n\n
What factored into your decision to switch to WellnessLiving?<\/h2>\n\n\n\n
Allison<\/b>: “I was looking for something that was slightly more reasonable in cost because of all of the locations I have. It is also easier to use. The interface is SOOOO much more user-friendly and more intuitive. [WellnessLiving] brought over the data for me from MindBody, and then they helped me come up with how we were going to communicate with clients about what had been changed.”<\/p>\n\n\n\n
Rodger<\/b>: “MindBody came out with an announcement that they added a feature requested by the majority of people on their forum. But they also added in all of these features that no one cared about, put them together, and used it as a bundle that you have to again pay all this extra money for. Right then and there, I made the decision to switch. I decided I\u2019m done with MindBody. I heard about WellnessLiving fitness software and finally decided to look into it, and I\u2019m so glad I did. It had all the buttons I was looking for. It was all integrated, and you don\u2019t have to go to a third party for anything; it’s all built in. And it would cost me less.”<\/p>\n\n\n\n
Ready to make your own switch?<\/h2>\n\n\n
\n![\"Article01-SweatFitness\"](\"\/knowledge-sharing\/wp-content\/uploads\/2017\/08\/Article01-SweatFitness-600x901.jpg\")
Rodger Williams of Sweat Fitness Center<\/figcaption><\/figure><\/div>\n\n\n WellnessLiving’s all-in-one software provides all the tools your buisiness needs to thrive, like: <\/p>\n\n\n\n
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- Online booking<\/a><\/li>\n\n\n\n
- Classes and events<\/a><\/li>\n\n\n\n
- Virtual class support<\/a><\/li>\n\n\n\n
- Staff management<\/a><\/li>\n\n\n\n
- Client management<\/a><\/li>\n\n\n\n
- Advanced reporting<\/a><\/li>\n\n\n\n
- Secure payments<\/a><\/li>\n\n\n\n
- Reward programs<\/a><\/li>\n\n\n\n
- Email and SMS marketing<\/a><\/li>\n\n\n\n
- Integrated reviews<\/a><\/li>\n\n\n\n
- Franchise support<\/a> <\/li>\n\n\n\n
- Help center and forum<\/a><\/li>\n\n\n\n
- AI churn predictor<\/a> <\/li>\n\n\n\n
- AI front desk<\/a> <\/li>\n\n\n\n
- Custom website<\/a><\/li>\n\n\n\n
- Custom client app<\/a><\/li>\n<\/ul>\n\n\n\n
Rodger and Allison both believe that their studios have benefited immensely from the tools, integration capabilities, and cost effectiveness of WellnessLiving fitness studio software<\/a>. They are just two of the many studio owners who have happily made the move over from MindBody.<\/p>\n\n\n\n
- Classes and events<\/a><\/li>\n\n\n\n
- Online booking<\/a><\/li>\n\n\n\n