{"id":8093,"date":"2019-01-16T14:23:32","date_gmt":"2019-01-16T14:23:32","guid":{"rendered":"\/knowledge-sharing\/?p=8093"},"modified":"2026-08-31T16:18:32","modified_gmt":"2026-08-31T20:18:32","slug":"paul-brown-boxfits-seamless-transition-mindbody-wellnessliving","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/paul-brown-boxfits-seamless-transition-mindbody-wellnessliving\/","title":{"rendered":"From Fed Up to Fulfilled \u2013 Paul Brown Boxfit\u2019s Seamless Transition from MindBody to WellnessLiving"},"content":{"rendered":"\n<p>Paul Brown has found the perfect partner for his business: <a href=\"https:\/\/www.wellnessliving.com\/?utm_source=blog&amp;utm_medium=click&amp;utm_campaign=case%20study\" target=\"_blank\" rel=\"noreferrer noopener\">WellnessLiving<\/a>. Now, he can focus on his work, while his software does its job.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-paul-brown-s-four-decade-journey-in-fitness-and-business\"><span data-sheets-root=\"1\">Paul Brown\u2019s Four-Decade Journey in Fitness and Business<\/span><\/h2>\n\n\n<p><iframe loading=\"lazy\" title=\"Paul Brown Boxfit Says WellnessLiving Saves Him Money | CEO Tour\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/b4BTbu9BkM8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<p>With nearly 40 years of teaching self-defense, 12 years of running his own business, and decades of accounting experience under his belt, Paul Brown truly knows and understands the fitness industry. Using his expertise, Paul has worked hard to create a business model that not only benefits his customers with high-value training in a non-threatening environment, but also profits himself and his employees.<\/p>\n\n\n\n<p>In the past, Paul worked for other companies and found there was little security for himself, even when he was doing well. \u201cI built up a clientele,\u201d Paul told us, \u201cWas making good money. Something didn\u2019t work and, bang, I\u2019ve lost my whole clientele and my place of business. I had to start again from scratch.\u201d Not one to take a backseat in life, Paul took matters into his own hands by starting his own business, <a href=\"https:\/\/www.paulbrownboxfit.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paul Brown Boxfit<\/a>. Now, he answers to himself.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-rising-costs-and-rigid-software-that-undermined-the-business\"><span data-sheets-root=\"1\">Rising Costs and Rigid Software That Undermined the Business<\/span><\/h2>\n\n\n\n<p>For a long time, Paul ran his business the way a lot of trainers do: using the <a href=\"https:\/\/www.wellnessliving.com\/blog\/wellnessliving-vs-mindbody\/\" target=\"_blank\" rel=\"noreferrer noopener\">industry giant, MindBody<\/a>. \u201cIt\u2019s probably the biggest one out there right now, trading on the stock exchange, the whole nine yards.\u201d Such popularity is rarely obtained by something without any redeeming qualities, so MindBody managed to serve Paul\u2019s needs to a satisfactory degree for some time.<\/p>\n\n\n\n<p>But it didn\u2019t take long for third-party platforms and exorbitant costs to affect his bottom line. \u201cIf you wanted to get this feature, you had to pay a little bit extra.\u201d And all those little bits started to add up. That wasn\u2019t enough for MindBody. \u201dThey sent me out a notice that by the end of the next month, they were gonna raise our rates by 25% for no apparent reason. That was it.\u201d<\/p>\n\n\n\n<p>After that, Paul was ready to take his business elsewhere; somewhere closer to home that respected and valued him. \u201cI\u2019m not the type of person that likes to be dictated, and I like to know that you appreciate my business. I want to be a valued customer.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-finding-a-more-supportive-partner-by-switching-from-mindbody-to-wellnessliving\"><span data-sheets-root=\"1\">Finding a More Supportive Partner by Switching from Mindbody to WellnessLiving<\/span><\/h2>\n\n\n\n<p>After looking at his options and speaking to Sasha Davids, the COO of WellnessLiving, Paul found his decision a lot easier to make. \u201cI liked [Sasha\u2019s] personality; he seemed to get what I wanted to say. WellnessLiving wasn\u2019t at the level that they\u2019re at now, but it was a Canadian company with management that had a great attitude, and that\u2019s what really sold me.\u201d<\/p>\n\n\n\n<p>After a <a href=\"https:\/\/www.wellnessliving.com\/blog\/easiest-switch-from-mindbody\/\" target=\"_blank\" rel=\"noreferrer noopener\">seamless data migration from MindBody<\/a>, Paul had no trouble getting to know WellnessLiving\u2019s user-friendly interface and relaying that knowledge to his staff. \u201cI was very happy with that. It makes sense, very logical, and everything is there.\u201d<\/p>\n\n\n\n<p>And it didn\u2019t take long for Paul\u2019s decision to make the switch to pay off. \u201c[WellnessLiving] showed me they were willing to try to keep my business, and that was a big plus for me. [They are] continuously growing, getting better, looking for new ways to serve their clients, looking for new ways to help me make money. How could I go wrong?\u201d<\/p>\n\n\n<div class=\"wp-block-image size-full wp-image-8096\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"473\" src=\"\/knowledge-sharing\/wp-content\/uploads\/2019\/01\/Paul-Brown-group-photo.jpg\" alt=\"case study, paul brown boxfit, wellnessliving transition\" class=\"wp-image-8096\" srcset=\"https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2019\/01\/Paul-Brown-group-photo.jpg 630w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2019\/01\/Paul-Brown-group-photo-300x225.jpg 300w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2019\/01\/Paul-Brown-group-photo-600x450.jpg 600w, https:\/\/www.wellnessliving.com\/blog\/wp-content\/uploads\/2019\/01\/Paul-Brown-group-photo-320x240.jpg 320w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><figcaption class=\"wp-element-caption\">With WellnessLiving&#8217;s hassle-free system, Paul is now able to focus on doing the work he loves.<\/figcaption><\/figure><\/div>\n\n\n<p>Since then, Paul and his team have made incredible use of <a href=\"https:\/\/www.wellnessliving.com\/features\/message-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">WellnessLiving\u2019s automated notifications<\/a> to increase client retention. Furthermore, \u201cOur rewards program for our clients was easily set up,\u201d and \u201cWe\u2019ve integrated our online store with the system that you\u2019ve set up, which has been very helpful. [WellnessLiving] is a great partner.\u201d<\/p>\n\n\n\n<p>With these new implementations and his own business know-how, Paul has grown his business significantly. \u201cIt has gotten a lot stronger. It\u2019s the combination of everything that we\u2019ve been doing.\u201d As an added bonus, Paul has not launched any new marketing strategies or campaigns in the past year, and that growth is still constant.<\/p>\n\n\n\n<p>The hands-off method that WellnessLiving allows is, in Paul\u2019s opinion, \u201cThe best part of it.\u201d He is happy that he is able to focus on his job: \u201cI can run my business, and I don\u2019t have to worry about my management software.\u201d<\/p>\n\n\n\n<p>If you would like to talk to a WellnessLiving representative about how we can help your business grow,  <strong><a href=\"https:\/\/www.wellnessliving.com\/gym\/software\/\" target=\"_blank\" rel=\"noreferrer noopener\">book a free demo of the platform<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-switching-gym-management-software-faqs\">Switching Gym Management Software FAQs<\/h2>\n\n\n<div class=\"hfaqwrapper\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\" >\n\t<!-- no name title displayed -->\n<ul id=\"hfaqgroup-0\" class=\"hfaqlist\" data-hfaq-style=\"style3\" data-hfaq-type=\"accordion\" data-hfaq-icon-pos=\"left\" data-hfaq-icon=\"3\" data-hfaq-behavior=\"none\" >\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"expanded\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"from-fed-up-to-fulfilled-paul-brown-boxfits-seamless-transition-from-mindbody-to-wellnessliving-how-do-you-know-when-it-is-time-to-switch-gym-management-software\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 18px; width: 18px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#1a1a1a\" d=\"M18 10h-4V6h-4v4H6v4h4v4h4v-4h4\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M6 10h12v4H6z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"hfaq__text\" itemprop=\"name\">How do you know when it is time to switch gym management software?<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Rising costs, limited flexibility, and unnecessary add-ons can signal that your current platform no longer fits. Consider whether everyday tasks also require multiple systems. Paul Brown ultimately switched after costs increased and additional features created extra expenses.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"from-fed-up-to-fulfilled-paul-brown-boxfits-seamless-transition-from-mindbody-to-wellnessliving-what-should-gyms-compare-when-choosing-a-mindbody-alternative\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 18px; width: 18px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#1a1a1a\" d=\"M18 10h-4V6h-4v4H6v4h4v4h4v-4h4\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M6 10h12v4H6z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"hfaq__text\" itemprop=\"name\">What should gyms compare when choosing a Mindbody alternative?<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Compare total costs, included features, usability, customer support, and tools that support future growth. Look beyond the platform\u2019s basic monthly price. Consider whether essential capabilities require additional subscriptions or third-party services. An all-in-one system can simplify operations and budgeting.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"from-fed-up-to-fulfilled-paul-brown-boxfits-seamless-transition-from-mindbody-to-wellnessliving-how-can-gyms-prepare-to-migrate-to-new-management-software\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 18px; width: 18px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#1a1a1a\" d=\"M18 10h-4V6h-4v4H6v4h4v4h4v-4h4\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M6 10h12v4H6z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"hfaq__text\" itemprop=\"name\">How can gyms prepare to migrate to new management software?<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Start by identifying the client, membership, scheduling, and other business data that must transfer. Review the migration process before choosing your provider. Staff should also understand the new platform before the transition. Paul Brown reported a seamless data migration when moving to WellnessLiving.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"from-fed-up-to-fulfilled-paul-brown-boxfits-seamless-transition-from-mindbody-to-wellnessliving-how-can-gym-software-help-improve-client-retention\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 18px; width: 18px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#1a1a1a\" d=\"M18 10h-4V6h-4v4H6v4h4v4h4v-4h4\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M6 10h12v4H6z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"hfaq__text\" itemprop=\"name\">How can gym software help improve client retention?<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Automated communication can keep clients engaged without requiring staff to send every message manually. Rewards programs can further encourage participation and loyalty. Paul Brown Boxfit uses WellnessLiving\u2019s automated notifications and rewards tools to support retention.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"from-fed-up-to-fulfilled-paul-brown-boxfits-seamless-transition-from-mindbody-to-wellnessliving-how-can-gym-owners-spend-less-time-on-administrative-work\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 18px; width: 18px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#1a1a1a\" d=\"M18 10h-4V6h-4v4H6v4h4v4h4v-4h4\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M6 10h12v4H6z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h3 class=\"hfaq__text\" itemprop=\"name\">How can gym owners spend less time on administrative work?<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Choose software that centralizes routine tasks and reduces dependence on separate platforms. Automation can also decrease the amount of daily manual work. Paul Brown describes WellnessLiving\u2019s hands-off approach as a major advantage. This lets him focus more attention on running his fitness business.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Paul Brown has found the perfect partner for his business: WellnessLiving. Now, he can focus on his work, while his software does its job. Paul Brown\u2019s Four-Decade Journey in Fitness and Business With nearly 40 years of teaching self-defense, 12 years of running his own business, and decades of accounting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[465,1181,1345],"tags":[2293,461,464,462,492,17840],"class_list":["post-8093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-fitness","category-martial-arts","tag-case-study","tag-fitness-business-management-software","tag-fitness-studio","tag-fitness-studio-automation","tag-fitness-studio-owner","tag-gym"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Paul Brown Boxfit&#039;s Seamless Transition from MindBody to WellnessLiving<\/title>\n<meta name=\"description\" content=\"Paul Brown has found the perfect partner for his business: WellnessLiving. Now, he can focus on his work, while his software does its job.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wellnessliving.com\/blog\/paul-brown-boxfits-seamless-transition-mindbody-wellnessliving\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Fed Up to Fulfilled \u2013 Paul Brown Boxfit\u2019s Seamless Transition from MindBody to WellnessLiving\" \/>\n<meta property=\"og:description\" content=\"Paul Brown has found the perfect partner for his business: WellnessLiving. 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