{"id":8353,"date":"2019-02-04T14:16:42","date_gmt":"2019-02-04T14:16:42","guid":{"rendered":"\/knowledge-sharing\/?p=8353"},"modified":"2026-03-02T09:39:33","modified_gmt":"2026-03-02T14:39:33","slug":"success-with-wellnessliving-generates-seamless-software-transition-story","status":"publish","type":"post","link":"https:\/\/www.wellnessliving.com\/blog\/success-with-wellnessliving-generates-seamless-software-transition-story\/","title":{"rendered":"Generate Yoga Studio Blooms with WellnessLiving and You Can Too"},"content":{"rendered":"\n

A few months after making the switch from MindBody to WellnessLiving, Portia Albrecht is saving over $50 a month and discovering more ways to serve her clients every day!<\/p>\n\n\n\n

How Portia Albrecht Built Generate as a Low-Pressure, Inclusive Fitness Studio<\/h2>\n\n\n\n

Five-and-a-half years ago, Portia Albrecht decided to leave her nursing career to open a business that truly harnessed her lifetime of personal training experience and her passion for health and wellness.<\/strong> That\u2019s when she opened Generate.<\/p>\n\n\n

\n
\"mindbody<\/a>
Portia Albrecht wanted to offer a fuss-free, low-pressure environment for her clients, and thus, Generate was born.<\/figcaption><\/figure><\/div>\n\n\n

\u201cI was just trying to create a place that wasn\u2019t intimidating for people,\u201d Portia told us. \u201cA place where it was comfortable and people could just come and be themselves. Where the focus is more on how it makes you feel, not on how it makes you look.\u201d<\/p>\n\n\n\n

Ever since then, Portia and her team at Generate have been helping Toronto get fit in a low-pressure environment. “It\u2019s everything under one roof<\/strong>,\u201d Portia says. \u201cWe do spinning, we do TRX, we do barre classes, we do circuit, we have a little gym area.\u201d From experienced athletes to gym-newbies, Generate has something for everyone<\/strong>.<\/p>\n\n\n\n

Outgrowing Mindbody After Years of Loyalty<\/h2>\n\n\n\n

For over five years, Portia used MindBody to serve her clients and manage her business. Like a lot of MindBody\u2019s customers, Portia was not wholly unsatisfied with the functionality of the program.<\/strong> She found that while MindBody did some things well, they lacked in many other aspects. \u201cThe customer support was not very good,\u201d Portia told us. \u201cI pretty much was left to my own devices to figure out how things worked or how I could do it.\u201d<\/p>\n\n\n\n

Despite Portia\u2019s tireless efforts, she continuously ran into difficulties with MindBody. Unfortunately, MindBody seemed unconcerned with Portia\u2019s frustrations.<\/strong> They were more concerned with their bottom-line. \u201cMindBody had an app, but it was always advertising other people<\/strong>, which I didn’t like.\u201d<\/p>\n\n\n\n

Even after years of loyalty to them, Portia continued to discover that MindBody did not truly care about her business. \u201cIt just kept getting more expensive for less services<\/strong>\u2026 It just seemed a little bit shady how they were doing it. They weren\u2019t very transparent about those things.<\/strong> I was just getting disenchanted.\u201d They simply seemed uninterested in the dedication she had offered them as a customer.<\/p>\n\n\n\n

As MindBody continued to hike up their prices while providing fewer services, Portia began to wonder if there was a better way.<\/strong> She hunted for a new solution for a long time until, finally, a local company called WellnessLiving came across her radar.<\/p>\n\n\n\n

Why Generate Chose WellnessLiving as a More Transparent Software Partner<\/h2>\n\n\n\n

After learning as much as she could about WellnessLiving, Portia decided it was time for her to make the switch.<\/strong> \u201cI\u2019m a Canadian company. I always prefer to do business with Canadian companies, preferably based in Toronto\u2026 It\u2019s $50 less a month. Then there\u2019s also the customized app which comes with it.\u201d It seemed she had finally found the right partner for Generate.<\/p>\n\n\n\n

While the initial transition had a hiccup or two, Portia was generally impressed with the customer service she received throughout the process. \u201cPeople are very accessible and very friendly. The customer service aspect is 100% better than MindBody.\u201d<\/strong><\/p>\n\n\n

\n
\"mindbody
After switching from MindBody to WellnessLiving, Portia and her staff are finding new ways to serve their clients.<\/figcaption><\/figure><\/div>\n\n\n

As she got to know her new software solution, Portia found more WellnessLiving features that helped her run her business better. \u201cThe work that I do, like adding classes or modifying things feels a lot easier. I love the class announcements that go out any time we add a class. Generally speaking, it\u2019s just a lot easier to use<\/strong>.\u201d<\/p>\n\n\n\n

The staff at Generate were excited about all the new possibilities that WellnessLiving offered too. \u201cIt\u2019s way better. They love the app because it\u2019s just us and it\u2019s very simple to use<\/strong>\u2026 The layout is so much easier, more intuitive to understand. The stuff that you need to see is right there in front of you. It\u2019s easier to make purchases and do things from people\u2019s profiles. The contact history and being able to send email from the person\u2019s profile and have a record of that, we love that.\u201d<\/p>\n\n\n\n

On top of the more functional and easier-to-use user interface and Elevate Staff App<\/a>, Portia and her staff continued to identify ways that WellnessLiving is making their lives easier every day. \u201cWe\u2019re just getting into the contact logs, adding those. I\u2019ve been using them. I find those really, really helpful. We didn\u2019t use contact logs in MindBody at all because they were such a pain… so these ones are really nice\u2026 We just kept paper files on everybody. If we wanted to see what email was sent, we had to go searching through our email. Now we know exactly what reminder you got on what day.\u201d<\/p>\n\n\n\n

We are very happy to have Portia and her team as part of our WellnessLiving family. If you are interested to see how we can help your business soar, book a free demo<\/a> today or contact us at 1 (888) 668-7728.<\/p>\n","protected":false},"excerpt":{"rendered":"

A few months after making the switch from MindBody to WellnessLiving, Portia Albrecht is saving over $50 a month and discovering more ways to serve her clients every day! How Portia Albrecht Built Generate as a Low-Pressure, Inclusive Fitness Studio Five-and-a-half years ago, Portia Albrecht decided to leave her nursing […]<\/p>\n","protected":false},"author":1,"featured_media":8357,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"disable_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[465,1181],"tags":[],"class_list":["post-8353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-fitness"],"yoast_head":"\nGenerate Yoga Studio Blooms with WellnessLiving and You Can Too<\/title>\n<meta name=\"description\" content=\"A few months after making the switch from MindBody to WellnessLiving, Portia Albrecht is saving over $50 a month and discovering more ways to succeed in her business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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