- Staff App VS. Client App: What\u2019s the Difference?<\/a><\/li>
- What a Staff App can do for your Business<\/a><\/li>
- Elevate with WellnessLiving<\/a><\/li>
- Why You Should Invest in a Customized Client App<\/a><\/li>
- Achieve with WellnessLiving<\/a><\/li>
- Customer Testimonials<\/a><\/li>
- A Special Touch<\/a><\/li>
- \u2753 Staff and Client Apps for Gyms: FAQs \u2753<\/a><\/li><\/ul><\/div>\n\n\n\n
Staff App VS. Client App: What\u2019s the Difference?<\/h2>\n\n\n\n
First off, apps are mobile installations on your smartphone and tablet that provide functionality and entertainment. In this case, we\u2019re talking about applications that serve your business by organizing schedules, client information, tracking rewards points<\/a>, managing point of sale, etc. (more on specific functionalities later)<\/p>\n\n\n\n
In this digital era where everyone and their cat are on their phones, we recommend setting up a mobile staff app and a client app to help you run your fitness business. The difference between the two boils down to functionality and purpose.<\/p>\n\n\n\n
A staff app<\/a> is designed for business owners and staff to manage your business on the go from your mobile device. It gathers all the benefits and functionalities of your gym software on a small screen.<\/p>\n\n\n\n
A client app<\/a> is what you encourage your clients to download once they sign up with you. They can use this app to schedule appointments, make purchases, track rewards points, and communicate with you.<\/p>\n\n\n\n
So that was the hook; now let\u2019s delve a little deeper into the benefits and functionalities of both.<\/p>\n\n\n\n
What a Staff App can do for your Business<\/h2>\n\n\n\n
While your desktop software will no doubt have all the functionalities you need to run your gym, having mobile applications in addition to that will make your life easier by taking your business on the go with you.<\/p>\n\n\n
\n![\"A](\"\/knowledge-sharing\/wp-content\/uploads\/2019\/03\/Gym-Staff-Client-app-3.jpg\")
Having a staff app saves you and your staff time and helps streamline your schedule.<\/figcaption><\/figure><\/div>\n\n\n Here are some tangible benefits a staff app will provide:<\/p>\n\n\n\n
Improved staff and client communication<\/h4>\n\n\n\n
A staff app acts as a central communication point where your staff can keep in touch with members via phone, text, or email. This improves the quality of customer service and adds a personalized touch, something your clients will love.<\/p>\n\n\n\n
To add to that, your staff can also have access to your gym\u2019s full schedule. This way, they can schedule their clients accordingly or use it to figure out which available co-worker they can ask to cover a shift.<\/p>\n\n\n\n
Save time and hassle<\/h4>\n\n\n\n
A staff app that is synced with your entire system will update automatically. In other words, this means if a client cancels or switches time-slots, you\u2019ll see it immediately on your app. In the long run, this will save you time by eliminating the need to go to your office desktop and constantly refresh to see the latest calendar update.<\/p>\n\n\n\n
Elevate with WellnessLiving<\/h2>\n\n\n\n
WellnessLiving offers the Elevate Staff app<\/a> at no extra cost to all of our customers. Here are some key benefits you should look for in staff apps (all included in Elevate):<\/p>\n\n\n\n
Anywhere and anytime scheduling<\/h4>\n\n\n\n
With Elevate, you can easily check your schedule on your smartphone or tablet wherever you may be. You can schedule client appointments, cancel or make changes to a class, add staff availability, mark unavailability, and make staff substitutions.<\/p>\n\n\n\n
You can also check attendance lists, confirm signed waivers, and client payment options. Additionally, Elevate\u2019s attendance list allows you to easily add clients to a booking, modify their payment method, and mark them as present or no-show.<\/p>\n\n\n\n
Online store & mobile point of sale<\/h4>\n\n\n\n
Elevate lets you charge a client\u2019s credit card directly in the app and sends electronic receipts.<\/p>\n\n\n
\n![\"Two](\"\/knowledge-sharing\/wp-content\/uploads\/2019\/03\/Gym-Staff-Client-app-2.jpg\")
Elevate lets you register new members on the spot, no matter where you are!<\/figcaption><\/figure><\/div>\n\n\n You can also use Elevate to sell any product or service directly from your mobile store.<\/p>\n\n\n\n
With a staff app, you can accept credit card payments on the spot, no matter where you are. This will come in handy when you meet a prospective client in the park or at the local farmer\u2019s market!<\/p>\n\n\n\n
It happens.<\/p>\n\n\n\n
Easy access to client profiles<\/h4>\n\n\n\n
Elevate gives you full access to client profile information, including their schedule, visit history, payment details, and rewards points.<\/p>\n\n\n\n
You can also reach out to your clients directly within the app to keep all your communication receipts in one place. On top of that, Elevate lets you add family and friends to client profiles to easily keep track of who\u2019s who.<\/p>\n\n\n\n
Why You Should Invest in a Customized Client App<\/h2>\n\n\n\n
So now that we\u2019ve covered the benefits and functionalities of staff apps and why they are important, let\u2019s look into the one for your clients.<\/p>\n\n\n\n
When choosing a software company to help you run your business, you may have come across different kinds of client apps in different packages. Industry standard brings you a generalized client app in the base package, and a customized one with a small (or significant, depending on which company you go with) added fee.<\/p>\n\n\n\n
While the generalized client app that comes free with the base packages will work fine, investing in a customized one will go a long way for your business. Let\u2019s take a look at some of the benefits of a customized client app:<\/p>\n\n\n\n
Increases visibility<\/h4>\n\n\n\n
A customized client app makes your business more accessible and visible to the market. The average adult today spends 3-4 hours<\/a> a day on their smartphones or tablets. Translation: there\u2019s a market out there for interesting apps.<\/p>\n\n\n
\n![\"A](\"\/knowledge-sharing\/wp-content\/uploads\/2019\/03\/Gym-Staff-Client-app-1.jpg\")
A customized client app builds brand recognition! The more your clients see it, the more they’ll remember you.<\/figcaption><\/figure><\/div>\n\n\n That\u2019s why having a customized client app for your gym is so important. Rather than a generic label, a customized app will boost your logo and your brand. And the more people see it, the more attention your gym will garner.<\/p>\n\n\n\n
Builds brand recognition<\/h4>\n\n\n\n
Branding is everything. Whether you\u2019re planning to rebrand or just starting out, getting a customized client app is a brilliant way to do it.<\/p>\n\n\n\n
Think of it as a mini-billboard with a big impact (most people are on their screens instead of on the country roads these days, so you’ve got to adapt). The more customers see your app with your logo and colors, the more they will be inclined to book with you. This is called effective frequency<\/a>, which states if a client sees your brand more than 20 times, they will take notice.<\/p>\n\n\n\n
Achieve with WellnessLiving<\/h2>\n\n\n\n
WellnessLiving offers all of our customers access to our Achieve Client App<\/a>. But whether you want to make it customized or not is up to you (although we do highly recommend going the custom route).<\/p>\n\n\n\n
We are happy to report that even with the basic plan (which comes for free with your WellnessLiving package) offers NO competitor ads, client booking, scheduling, rewards program management, and reviews tracking. Features of the Achieve Client App:<\/p>\n\n\n\n
No competitor ads<\/h4>\n\n\n\n
The last thing you need when promoting your business is for your customers to see offers from other gyms while using your app.<\/p>\n\n\n\n
Achieve ensures your clients won\u2019t see any ads from your competitors.<\/p>\n\n\n\n
Rewards & loyalty program<\/h4>\n\n\n\n
Incentivize your clients to keep coming back with your gym\u2019s very own rewards program<\/a>.<\/p>\n\n\n\n
Offer points for booking online, bringing a friend, buying merchandise, or any other action you would like to encourage.<\/p>\n\n\n\n
Customers can easily write reviews<\/h4>\n\n\n\n
We\u2019ve made it simple for clients to give you feedback. Members can share their thoughts directly on the app after visits. And we will take those glowing reviews and share them all over the web (including the front page of Google!).<\/p>\n\n\n\n
If you want a step up from your competition without hurting your wallet, WellnessLiving offers a customized client app option for only $59\/month<\/a> (4 times more economical than the industry standard).<\/p>\n\n\n\n
Customer Testimonials<\/h2>\n\n\n\n
Thinking of joining WellnessLiving? We want to bring you the whole story! Our software works. Here are some testimonials from some of our beloved customers:<\/p>\n\n\n\n
Portia Albrecht and her staff at Generate Fitness<\/a> are impressed by our Elevate staff app. Portia had this to say about Generate\u2019s experience with our software:<\/p>\n\n\n\n
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\u201c[My staff] love the app because it\u2019s just us and it\u2019s very simple to use<\/strong>\u2026 The layout is so much easier, more intuitive to understand. The stuff that you need to see is right there in front of you. It\u2019s easier to make purchases and do things from people\u2019s profiles. The contact history and being able to send email from the person\u2019s profile and have a record of that…we love that.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Craig Esau of Calgary Hot Yoga<\/a> loves how their customized Achieve client app adds to their revenue:<\/p>\n\n\n\n
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\u201cThe total income of the studio, probably about 60% of it, is now generated online, either through the app or our website. Before, that was just about 30%.\u201d <\/p>\n<\/blockquote>\n\n\n\n
Craig attributes this to the ease and accessibility of the software. Marcy Ready of Orlando Body & Movement Therapy<\/a> appreciates how their Elevate staff app streamlines staff communication and schedule management:<\/p>\n\n\n\n
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\u201cWe are very thankful that you ended up having the app come along because we use our phones quite a bit when we\u2019re not at the office\u2026 I really appreciate the app.\u201d<\/p>\n<\/blockquote>\n\n\n\n
A Special Touch<\/h2>\n\n\n\n
Part of running a successful business in our modern world is to set up a dedicated staff app and customized client app to help streamline your business and make your gym more accessible on the go.<\/p>\n\n\n\n
At WellnessLiving, we’ve made it our mission to help our customers meet their business goals and surpass them. If you\u2019re interested in seeing how WellnessLiving can help your gym, book a free, no-commitment demo today!<\/a><\/strong><\/p>\n\n\n\n
\u2753 Staff and Client Apps for Gyms: FAQs \u2753<\/h2>\n\n\n\n
Why should a gym use both a staff app and a client app?<\/strong>Each app serves a different purpose. A staff app helps manage schedules, bookings, and communication on the go. A client app allows members to book classes, make purchases, and interact with your gym easily. Together, they streamline operations and improve the client experience.<\/p> <\/div>
How does a staff app improve daily gym operations?<\/strong>A staff app gives employees access to schedules, client profiles, and bookings from their phones<\/a>. Changes to appointments update instantly across the system. This saves time and helps staff respond quickly to cancellations, schedule changes, and client requests.<\/p> <\/div>
- What a Staff App can do for your Business<\/a><\/li>