John was fantastic. From the beginning of the appointment, I recognized that John was knowledgeable, patient and that he cared about my needs as well as achieving the best results. He was professional yet personable and provided concise descriptions of everything he was doing and why throughout the entire assessment. Details regarding where I stood vs what could be achieved (and how) were thoroughly outlined. After each adjustment, small or large, we tested it and made changes if needed; it never felt rushed. While he makes it easy for it to be a collaborative effort, I took all of his advice regarding recommended adjustments and am left with a more comfortable, efficient ride on the saddle that has alleviated the issues I came in with. I’d recommend him to anyone wanting a great Bike Fit as well as a great experience.