The Achieve Client App allows your clients to interact with your business by accessing their schedules, making purchases, booking services, and more. Your app can be branded and customized for your business so that you give your clients the best possible experience in person and on their mobile devices. The Achieve […]
White Label features improve your branding and reputation, and gives you more control over your custom Achieve Client App. The fees you will be required to pay when you upgrade to or sign up for the White Label plan are listed in the chart below. For information on how to […]
A push notification is a message sent by the Achieve Client App or Elevate Staff App that automatically alerts a client or staff member via their mobile device. These messages may be reminders for Appointments, confirmations for booked Classes, or virtually any other note regarding a past or future interaction […]
Clients who have a WellnessLiving account with your business must sign in to the Achieve Client App to use it. If your business has the White Label version of the Achieve Client App, your clients can register for a new account directly through your app. Clients can sign in using their email address, Apple […]
Clients can reset their passwords from the Achieve Client App. To keep their accounts and personal information safe, it’s important to set a strong password that contains at least eight characters, one lowercase character, one upper case character, and one number. After changing or resetting their passwords, clients are automatically […]
Using the Achieve Client App, your clients can make purchases for themselves or for family members. Purchases can be products, packages, purchase options, or gift cards. Making a purchase involves browsing available products, adding a discount, and selecting a payment method. Clients can also make purchases using the Client Web […]
If you have enabled client self check-in, clients can use the Achieve Client App to check in to services. For more information on enabling client self check-in, see Client Self Check-In Web App settings. To check in to services using the Achieve Client App: Tap the My Schedule tab. Tap […]
With FitLIVE, Zoom integration, or another non-integrated virtual service provider, clients can attend virtual services directly through the Achieve Client App. Clients can also attend virtual services using the Client Web App or the virtual meeting link provided in their service notifications. For information about attending in-person services, see Achieve […]
Clients can watch FitVID on Demand videos directly from their mobile devices using the Achieve Client App. Clients can filter videos based on the calories, difficulty level, staff member, duration, and tags associated with the video in the video settings. Clients can also sort videos by alphabetical order, upload date, […]
Your clients can download and save a log of what they did right before their app froze or crashed. This information will greatly help our support team identify and resolve any issues. For more information, see Troubleshooting: The Achieve Client App freezes or crashes. To save a log of your last actions: In the top right […]
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