From the Achieve Client App, clients can view information about the business location they are currently signed in to, including the location’s description, contact information, business hours, staff members, photos, and reviews. For information about changing what information and options are displayed on this page, see Achieve Client App: Making […]
Achieve Client App
Clients can use the Achieve Client App to write reviews for the services they attend and for your business. Reviews written in the Achieve Client App are limited to 3,600 characters. If your business has customized your web applications to enable social sharing, clients can also share these reviews on social media. You can also allow […]
Clients can disable their client account and profile with a business from the Achieve Client App. When a client disables their account from the Achieve Client App, the client profile is automatically deactivated and renamed to Redacted Redacted. All account history, including purchases and credit card numbers remain on the […]
After upgrading to the White Label Achieve Client App, our App Team will generate URLs for your published app and share them with you via email. You can also find these URLs on the Achieve page in the browser version of WellnessLiving. These URLs can be used to bring your […]
Clients can reset their passwords from the Achieve Client App. To keep their accounts and personal information safe, it’s important to set a strong password that contains at least eight characters, one lowercase character, one upper case character, and one number. After changing or resetting their passwords, clients are automatically […]
Thank you for choosing the White Label Achieve Client App, WellnessLiving’s customizable mobile app. This article outlines the process you’ll go through while your app is being developed. On average, it can take four to six weeks to fully set up your app. Please note that the timelines can vary […]
Your clients can download and save a log of what they did right before their app froze or crashed. This information will greatly help our support team identify and resolve any issues. For more information, see Troubleshooting: The Achieve Client App freezes or crashes. To save a log of your last actions: Tap the My Profile […]
Problem Your client’s Achieve Client App keeps freezing or crashing. Solution If the Achieve Client App freezes or crashes, the client must save a log of their last actions and contact WellnessLiving support by email, describing the issue and attaching the log file. A member of our support team will […]
Clients can watch FitVID on Demand videos directly from their mobile devices using the Achieve Client App. Clients can filter videos based on the calories, difficulty level, staff member, duration, and tags associated with the video in the video settings. Clients can also sort videos by alphabetical order, upload date, […]
We are aware that Apple has reached out by email to a number of our customers who use the Achieve Client App for iOS. In this email, Apple informs them that there is an upcoming deadline (June 30, 2022) to update their apps to meet App Store Review guidelines. There […]