Modifying the purchase rules of a service

You can modify the purchase rules of an appointment, class, or event to specify how and when clients should pay for your services. To modify the purchase rules of a service: On the Services menu, click Appointments, Classes, or Events. Click on the service that you would like to modify. […]

Appointments on the schedule

In this article, you will find a complete breakdown of what you see on the appointment menu that appears when you click an appointment on the schedule.   Element Description Appointment information Information about the booked appointment is shown at the top of the menu. The following information is displayed: […]

Canceling an Appointment from an Appointment Confirmation email notification

The Appointment Confirmation email notification is a client notification that is sent to a client after they successfully book an Appointment. When a business has this notification enabled and includes the [ButtonCancel] email variable within the notification, clients can cancel the Appointment directly from the notification. To cancel an Appointment […]

Changing the duration of a single appointment

When you make a change to the duration of an appointment type, the duration is permanently changed for all appointments of that type. If you want to increase or decrease the duration of a single appointment, you can do so in 15-minute increments directly from the schedule—this change will apply […]

Managing appointment categories

You can group your appointments into categories to keep them organized. Appointment categories appear as expandable headings on the Appointments page. You can create, modify, deactivate, and reactivate an appointment category. You can also sort the appointments in each category to determine how they are displayed on the Book Now […]

Setting processing time for an appointment type

Processing time can be set to determine how much time is required for individual parts of an appointment type. Unlike padding time, processing time affects the duration of an appointment. For example, an acupuncture appointment can have a 15-minute start time where the acupuncturist sticks needles in the client, a […]