Automated marketing allows you to automatically send email, SMS, and push notifications to potential clients, clients in danger of leaving, or clients who have already left. This gives your business the chance to interact and engage with clients on a more personal level. For example: If a client’s membership is […]
Your clients can post reviews about your business and give you a star-based rating via your Review Widget, Achieve Client App, or WellnessLiving Explorer listing. Using the Review Request client notification, you can automatically send a review request to clients who attend services at your business. Your client reviews are […]
Clients can leave reviews for your business through the Review Widget, the Achieve Client App, and your WellnessLiving Explorer listing. The reviews can also be displayed on your Google Business Profile under Reviews from the web when your potential clients search for your business or services on Google. Reviews from […]
Automated marketing allows you to automatically send email, SMS, and push notifications to potential clients, clients in danger of leaving, or clients who have already left. There are different types of automated marketing campaigns available in WellnessLiving where you can create as many campaigns of each type as you need […]
Whether you are sending emails, SMS messages, or push notifications to specific individuals or groups of filtered clients, WellnessLiving makes contacting your clients easy and effective. The following articles are related to communication with clients: Message Center Contacting an individual client Contacting a group of clients Push notifications Automated marketing […]
This article describes all the options available when customizing automated notification emails and automated marketing campaigns. Several templates have the Email send rules setting that allows you to specify when your notifications will be sent out. Field name Description ACTIVATE EMAIL To allow this email template to be sent to […]
SMS variables can be used in your automated notifications and automated marketing campaigns to add customized details to your message. All variables are enclosed within square brackets to distinguish them from regular text. These variables also apply to push notifications. For example, when you send a client the Purchase Receipt […]
Email variables can be used in your automated notifications and automated marketing campaigns to add customized details to your message. All variables are enclosed within square brackets to distinguish them from regular text. For example, when you send a client the Purchase Receipt email notification, the variables [Fullname], [Purchase], [Date], […]
When clients write reviews about your business, you can post a public response to those reviews or flag inappropriate reviews. Your response to a review will appear with the review on your WellnessLiving Explorer listing and your company’s Review Widget wherever it is embedded. When you flag a review, it […]
You can use the do not disturb feature to disable all automated marketing communications for a specified period of time. A Class announcement email that is sent during the Do Not Disturb period will show as Pending with no timestamp in the client’s Contact History. Only the date on which […]
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