You can group your Book-a-Spot assets into different asset categories to keep them organized. Asset categories appear as expandable headings on the Bookable Assets page. In this article: To create an asset category: Click ADD CATEGORY. Enter the name of the new category. Click SAVE. To modify an asset category: To move a […]
When a Book-a-Spot asset is paid for using a drop-in or single session rate and is rescheduled, the single session purchase cannot be applied to the rescheduled asset. If you attempt to reschedule the asset, it will be listed as Not Paid on the client’s upcoming schedule. To resolve this issue, […]
If a client wants to cancel a Book-a-Spot asset booking, you can cancel the asset booking from the client’s profile or the schedule. If the asset is booked for multiple clients, canceling the booking for one client will not cancel it for the others. If a visit that is paid for with […]
If you have set working hours for a Book-a-Spot asset, it can be booked independently from your services. When a client books an asset, they have access to that asset for a set amount of time. A staff member isn’t needed for hosting an asset booking. When booking an asset, […]
After you have created a Book-a-Spot asset, you can set its working hours. Working hours determine when the asset is available to be booked. Working hours can be set only for assets that are available to be booked separately from services. When setting an asset’s working hours, keep the following […]
The Elevate Staff App can be used by staff members to book assets from the schedule. To book an asset: Tap the SCHEDULE tab. Book an asset in one of the following ways: Tap on a date and time. This only applies when the schedule is in Calendar view . […]
You can add or change a Book-a-Spot asset layout for any existing asset category. The layout will serve as a visual representation of the space where the class, appointment, or event will take place. For example, you can use this feature to show clients the layout of exercise bikes in […]
Problem A Book-a-Spot asset has been reserved for a class, as seen below, but a client or staff member can book an asset during the time it should be reserved. This problem occurs when you select Service requires assets and This asset is reserved for the entire [service] under Advanced […]
Your clients can book Book-a-Spot assets on the Client Web App. Before your clients can book a Book-a-Spot asset, make sure you have completed the following: Create a Book-a-Spot asset and place it into the appropriate Book now tab. Ensure the asset can be booked independently of other services and […]
You can add an image to any of your services or Purchase Options. Clients and staff members will see the image with the service or Purchase Option wherever it is displayed in WellnessLiving, including in the online store, on booking screens, and more. For information about our recommendations for image […]
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