Client communication

Whitelisting Wellnessliving emails using Gmail, Outlook, or Yahoo Mail

When an email is sent, your email service provider (e.g., Gmail, Outlook, Yahoo) may filter the email to protect you from receiving unwanted emails such as spam, junk, and phishing attempts. To ensure that all Wellnessliving email notifications appear in your primary inbox, you must whitelist or unblock all emails coming from the domain by customizing the settings of your email service provider.  Ensure that you mark all emails from the domain as safe. To whitelist Wellnessliving emails using Gmail:  Follow this link to learn how to create a filter in Gmail to categorize all […]

Contacting an individual client

You can send an email or SMS text message to an individual client directly from their profile. Staying in contact with clients fosters a sense of community and support, resulting in higher retention rates. For more information, see communication with clients. When contacting an individual client, keep the following information […]