There are many ways you can contact us to let us know about a software bug or request the implementation of a new feature or improvement. There are just a few things you should know about the process before we begin: Receiving a response from Customer Support: The maximum time […]
This article outlines how to request a new feature or software improvement. But there are many ways you can contact WellnessLiving regarding other issues, such as software bugs. There are just a few things you should know about the process before we begin: You’re very important to us. We are […]
WellnessLiving conducts user interviews with our customers, like you, to obtain feedback and fine tune our new features to better suit your business needs. To participate in a user interview, you must first register as a participant, then request a booking for a specific interview, and have a web cam […]
When an email is sent, your email service provider (e.g., Gmail, Outlook, Yahoo) may filter the email to protect you from receiving unwanted emails such as spam, junk, and phishing attempts. To ensure that all Wellnessliving email notifications appear in your primary inbox, you must whitelist or unblock all emails coming from the wellnessliving.com domain by customizing the settings of your email service provider. Ensure that you mark all emails from the domain wellnessliving.com as safe. To whitelist Wellnessliving emails using Gmail: Follow this link to learn how to create a filter in Gmail to categorize all […]
If you need to contact WellnessLiving Support, it’s always helpful to have screenshots that illustrate the issue you’re experiencing. Screenshots can help WellnessLiving Support identify and resolve your issues quickly. The operating systems on Windows, Mac, iPhone, and Android devices all have built-in screenshot and screen recording tools you can […]
On July 18, 2021, at 08:00 UTC, our databases were automatically upgraded by AWS which caused instability and unexpected restarts within one of our 30 database servers. These issues resulted in errors within the WellnessLiving site, causing it to be temporarily unavailable. With guidance from AWS Support, it was determined […]
If you have any questions for Metabody, YF Passport, or Fight2Fitness, it would be best to contact them at their dedicated support line as they know their platform best! Below, you’ll find the support email of each of the three services: Service: Support Email: Metabody support@metabody.ca YF Passport help@yfpassport.com Fight2Fitness […]
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