Events are a self-contained series of sessions offered by your business. Events are scheduled and lead by staff members. Throughout an Event, clients are expected to: Attend every scheduled session in the event in chronological order. Pay for the series of sessions in advance. Clients have the option to pre-register […]

Event general information settings

This article describes all the general information settings available when you are creating or modifying an event. To learn about the advanced settings available when creating or modifying an event, see Event advanced settings. Setting Description Image The image associated with this event. Click this field to select and upload […]

Event advanced settings

This article describes all the advanced settings available when you are creating or modifying an event. To learn about the general Information settings available when creating or modifying an event, see Event general information settings. Setting Description Taxes A setting that allows you to select whether taxes apply to this […]

Schedule Event reference

The following is a full reference for the fields on the Edit Schedule page for a scheduled Event instance: To learn how to modify a scheduled Event instance, see Modifying a scheduled event instance. Field name Description SUBSTITUTE CLASS Select a different Event to replace the remaining sessions. LOCATION Select […]

Attendance lists

An attendance list allows you to view the list of clients who are booked into a class or event. It displays essential information about each attending client, such as their name and payment status. You can access each attendee’s client profile and can contact all the attendees via email, SMS, […]

Event Widget

The Event Widget allows your clients to review and book upcoming events directly from your website or Facebook page. The widget can be configured to allow clients to select their desired location or to only display events for a specific location. Clients can also use the widget to search by […]

Event make-up sessions

When a client misses a session for an Event, they can attend a make-up session. You can configure any Class or Event to count as a make-up for a missed Event and set a limit on the number of make-up sessions that can be attended. Make-up sessions can occur at […]

Purchase rules

Purchase rules allow you to specify how and when clients pay for your services. The tables below outline the purchase rules you may choose from when creating or modifying appointments, classes, events, and Book-a-Spot assets. If your business doesn’t have merchant processing set up, certain purchase rules won’t be accessible. In this article: […]


A contract is a document you can require your clients to sign in addition to the online waiver when they are booking an event or buying a purchase option. A contract can be used to outline specific terms to which clients must agree. You can create custom contracts and use […]

Payment plans

A payment plan is an alternate method of payment that allows clients to pay for their purchases in installments over a period of time. Staff members can create and apply a payment plan to an event that is sold separately or as part of a package when making a sale […]