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Home/Knowledge Base /FAQ

FAQ

FAQ: What is the difference between an enrollment list and attendance list?

FAQ: Why does the Payroll Details Report display different amounts for tiered pay per client rates?

FAQ: Why do I receive the error “You cannot visit any more this week” when my client has active days on their membership?

FAQ: Why did an email bounce?

FAQ: Which countries can WellnessLiving accept credit cards from?

FAQ: Why can’t I apply single session purchases to unpaid visits?

FAQ: Why is a client being charged full price for a membership but not receiving access to it?

FAQ: Why do my staff members receive notifications when my staff role notifications are turned off?

FAQ: How do I edit a transaction?

FAQ: Why are the taxes not added to the subtotal in the shopping cart?

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