In-app guides allow you to get the support you need throughout your user journey, whether it involves learning about a new feature that was released, obtaining information about a specific feature, or getting a step-by-step tutorial on how to get started with a feature. These guides are here to provide […]
Getting started
WellnessLiving’s Message Center works in partnership with Twilio. When using Message Center, all SMS messages sent by your business must adhere to the Twilio Acceptable Use Policy and Twilio Messaging Policy. Any prohibited content sent to a user via SMS will be considered a violation of policy. Violating Twilio’s Acceptable […]
WellnessLiving supports multiple languages. If your preferred language is currently supported, you can change your language settings in the Staff Backend. Changing the language setting will display all system text in the language you’ve selected. However, text that’s been added to your business in a specific language, such as client […]
WellnessLiving supports multiple languages. If a client’s preferred language is currently supported, they can change their language settings on the Client Web App. Changing the language setting will display all system text in the language you’ve selected. However, text that’s been added to your business in a specific language, such […]
WellnessLiving supports multiple languages. If a staff member’s preferred language is currently supported, they can change their language settings in the Elevate Staff App. Changing the language setting will display all system text in the language you’ve selected. However, text that’s been added to your business in a specific language, […]
WellnessLiving supports multiple languages. If a client’s preferred language is currently supported, they can change their language settings on the Achieve Client App. Changing the language setting will display all system text in the language you’ve selected. However, text that’s been added to your business in a specific language, such […]
After a client interacts with an item (like a product or service) in WellnessLiving by booking or purchasing it, that activity is tracked and returned in your reports. To ensure consistent, accurate reporting, any items clients interact with must remain in your WellnessLiving business. For example, if you create a […]
Store categories can be used to organize the items in your store. Purchase Options, products, gift cards, and Events can be placed in one or more store categories. Your store is equipped with default categories, which you can modify and you can create as many custom store categories as you […]
WellnessLiving’s security framework uses policies and practices based on the industry standard National Institute of Standards and Technology (NIST) framework and our entire Amazon Web Services (AWS) infrastructure is secured using best practices as outlined by AWS. Our dedicated security team is responsible for overseeing the various aspects of the […]
Please note that the following article does not constitute legal advice. For information on how CASL affects you specifically, consult your legal counsel. The Canadian Anti-Spam Legislation (CASL) is a federal law, which came into effect on July 1, 2014. Enforced by the Canadian Radio-television and Telecommunications Commission (CRTC), the […]