Troubleshooting: Unable to book a class using ClassPass

Problem Your clients are unable to book a class using ClassPass. This happens if you enabled the store settings that require clients to have a credit card on file to book a class. Booking requests made through ClassPass don’t include a client’s credit card information. To resolve this issue, see […]

Hosting multiple Zoom virtual services

Your business must have multiple Zoom licenses for your staff members to host more than one virtual service at the same time. The number of licenses you will need is equal to the number of virtual services you want to host at the same time. For example, if you want […]

Viewing your direct mail campaigns

Direct mail campaigns are a great way to keep in touch with a group of clients. There are several actions you can perform to help you view and manage your direct mail campaigns. Headings on the direct mail campaign page Heading Description Campaign Name The name of the direct mail […]

Enabling and disabling Gympass integration

Before you can use Gympass with WellnessLiving, you must enable Gympass integration with WellnessLiving. You can start this integration process directly from the Gympass page on WellnessLiving: If you don’t have an account with Gympass, you must sign up with Gympass before integrating with WellnessLiving. If you already have an […]

Using Gympass with WellnessLiving

Gympass is a monthly membership program that allows its clients to try out new fitness studios each month. When you sign up with Gympass, clients can discover and try your classes using their Gympass membership. Before clients can use Gympass to find and book your services, you must first integrate […]

Booking a service through Reserve with Google

Reserve with Google allows your clients to book appointments, classes, and events with your business directly through Google. To allow your clients to book through Google, you must first enable Reserve with Google for your business or location. To book a service through Google: Open Google in a browser window. Enter the name […]

Creating or modifying a direct mail campaign

You can create a direct mail campaign to send postcards to clients through WellnessLiving if both your business and clients are located in the United States or Canada. Once you have created a campaign, the postcard is sent to the selected clients via the United States Postal Service (USPS). When creating […]