Message Center acceptable use
WellnessLiving’s Message Center works in partnership with Twilio. When using Message Center, all SMS messages sent by your business must adhere to the Twilio Acceptable Use Policy and Twilio Messaging Policy. Any prohibited content sent to a user via SMS will be considered a violation of policy. Violating Twilio’s Acceptable […]
Canadian Anti-Spam Legislation (CASL)
Please note that the following article does not constitute legal advice. For information on how CASL affects you specifically, consult your legal counsel. The Canadian Anti-Spam Legislation (CASL) is a federal law, which came into effect on July 1, 2014. Enforced by the Canadian Radio-television and Telecommunications Commission (CRTC), the […]
HIPAA compliance
As a part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), regulations for the protection of protected health information (PHI) were put forward by the Secretary of the U.S. Department of Health and Human Services (HHS). These regulations were published as the HIPAA Privacy Rule and the […]
Digital Signature Laws
Digital signatures are used in WellnessLiving as an acknowledgement that clients have reviewed and signed their contracts and waivers. At WellnessLiving, we go above and beyond these regulations to ensure the legality, reliability, and security of every electronic signature created, captured, and stored by your business. Legislation permitting and outlining […]
Website Terms and Conditions Template
Your business’s transactions can be processed through WellnessLiving when you’re approved by an associated merchant processor. To be approved for merchant processing, you must display your business’s terms and conditions on your website. In this article, we have provided a terms and conditions template that you can include on your […]
Digital signatures
Digital signatures are a way to ensure your clients have reviewed and signed the waiver and contracts you have configured. Online signatures are used on the Self-Registration page, the checkout screen for any purchases with a contract, and upon first login as the client if you have waivers enabled. Signatures can be […]
Setting up your online waiver
The online waiver is a liability release that all clients must agree to either upon registration or when booking your services for the first time. By default, the online waiver is disabled and empty. Please be aware that WellnessLiving makes no claims pertaining to the effectiveness or enforcement of your […]