Managing staff members

Troubleshooting: Why do my staff members receive notifications when my staff role notifications are turned off?

Problem: Your staff members are receiving email notifications even though you have turned off their notification settings in their staff member profile. Solution: Currently, you cannot control whether staff members with a specific staff role receive reminder notifications under Staff Role permissions. However, you can disable a specific staff member […]

FAQ: Why are inactive staff members appearing in my schedule’s Staff Filter Options?

If you have deactivated staff members, they may display on the Staff Filter in the schedule filter options. To ensure inactive staff members do not appear on the schedule filter, clear the Services and Location checkboxes in the inactive staff member’s profile. For more information, see Setting a staff member’s services