Marketing

FAQ: What does the Verified Customer badge on a review mean?

The VERIFIED CUSTOMER badge that appears with a review on your WellnessLiving Explorer listing indicates that the client who left the review has met both of the following conditions: The client made a purchase from your business. The client attended one of your business’s services. The verified customer status is […]

Creating or modifying an event announcement

The event announcement is a type of automated marketing campaign that can be used to automatically notify your clients whenever you schedule a new instance for an event. The event announcement will be sent to clients who previously registered for your events and can be sent as an email, SMS […]

FAQ: How many emails can I send in a day?

You can send a maximum of 1000 emails per hour or 10000 emails per day to your clients, regardless of the number of locations in your business. When you’ve reached the sending limit, your emails will automatically be added to a queue to be sent later. This can sometimes cause […]

SMS variables

SMS variables can be used in your automated notifications and automated marketing campaigns to add customized details to your message. All variables are enclosed within square brackets to distinguish them from regular text. These variables also apply to push notifications. For example, when you send a client the Purchase Receipt […]

Canadian Anti-Spam Legislation (CASL)

Please note that the following article does not constitute legal advice. For information on how CASL affects you specifically, consult your legal counsel. The Canadian Anti-Spam Legislation (CASL) is a federal law, which came into effect on July 1, 2014. Enforced by the Canadian Radio-television and Telecommunications Commission (CRTC), the […]

Using the rewards program to market your virtual Classes

When your clients cannot attend services at your business’s physical locations, you can still keep them engaged with your community and motivated to stick to their regular routines. The rewards program is a built-in tool you can use to encourage your clients to participate with your business by attending virtual […]

FAQ: Why was my email blacklisted?

You won’t be able to send emails to any of your clients if you’re using a blacklisted IP address to send emails. Being blacklisted is one of the reasons why an email can have a status of Failed in a client’s Contact History and in your marketing reports. You may […]