If you have enabled rewards points options for social sharing, your clients can earn rewards points for sharing their booked services and purchases on social media, such as Twitter and Facebook. After a client completes a service booking or purchase on the Client Web App or the Achieve Client App, […]
Marketing
When your clients can’t attend services at your business’s physical locations, you can still keep them engaged with your community and motivated to stick to their regular routines. The rewards program is a built-in tool you can use to encourage your clients to participate with your business by attending virtual […]
You won’t be able to send emails to any of your clients if you’re using a blacklisted IP address to send emails. A blacklisted IP address is one of the reasons an email may have a status of Failed in a client’s Contact History and in your marketing reports. You may have been […]
You can deactivate the rewards program so that your clients can no longer access the rewards program or earn rewards points. Your rewards points and prizes settings will be preserved. If you reactivate the rewards program, the rewards points and prizes settings that existed before deactivation will be restored. To […]
Staff members can check the leaderboard to approve or deny your client’s custom rewards points requests. To manage a custom rewards points request: Under Requested Points, approve or deny a client’s rewards points request: Click ALLOW POINTS to award the client the points. Click DISALLOW POINTS to deny the client […]
When you enable referral rewards points in your rewards program, clients can receive rewards points for referring other clients to your business. For more information, see Assigning rewards points for a referral. To enable or disable referral rewards points: Enable and disable referral rewards as required: To enable referral rewards […]
Rewards points will not be awarded to clients unless the following requirements are met: referral rewards points are enabled; the client has not yet reached the maximum number of rewards points for referrals; and the referring client’s information is associated with the referred client’s profile. For more information on enabling […]
When referral rewards points are enabled, rewards points can be earned by clients who refer other clients to your business. For rewards points to be distributed appropriately, referral rewards points must be enabled, the referring client must not have reached the maximum cap, and the referring client’s information must be […]
When you enable referral rewards points in your rewards program, clients receive rewards points for referring other clients to your business. Clients will only qualify for referral rewards points if: referral rewards points are enabled; the client has not yet reached the maximum number of rewards points for referrals; and […]
Problem Client or staff notifications are not being displayed on the Notifications page, or automated marketing campaigns are not being displayed on the Automated Marketing page. This issue occurs because the default filter settings are set to display only enabled notifications or automated marketing. Solution To display disabled notifications or automated marketing campaigns: Open […]