Merchant processing

Merchant processing

Merchant processing is available through WellnessLiving by using an associated merchant processor via a gateway. A gateway communicates the approval or denial of transactions between you and your customers. After receiving approval and getting set up for merchant processing, you can process credit card transactions directly through WellnessLiving. To process […]

Contact information for merchant processors and ACH providers

If you have any inquiries related to your merchant processor, such as wanting to know the status of transactions within your business, you must contact the merchant processor directly. The table below provides the customer care contact information for merchant processors associated with WellnessLiving: Merchant Processor Contact Information Argus Merchant […]

PCI compliance

To securely process, transmit, and store credit card information, Payment Card Industry Data Security Standard (PCI DSS) compliance is required. Rules for PCI compliance are established by the Payment Card Security Standards Council. For more information about PCI compliance, see https://www.pcisecuritystandards.org/. WellnessLiving works with other organizations to help ensure that […]

Processor error codes and their definitions

When a transaction cannot be processed, a processor error code can be found in the transactions details. The response text provided by the processor will offer further details. The following guide will help you to understand exactly what went wrong when a transaction fails. To use this guide, locate the […]

Website Requirements for Barclaycard

If your business has a website and you use Barclaycard as a payment processor, there are certain criteria that your website must meet in order to be considered valid. Barclaycard performs website checks and if your website does not meet the requirements, it could lead to an interruption in your […]

Barclays fees

This article outlines the fees you can expect to pay if your merchant processor is Barclays. This information is intended as a general guide. Contact your merchant processor to obtain any specific information about your account.  All fees are listed in USD unless specified otherwise.  Required fees Fee Amount Description MSC Rate (All […]

3DS payment forms

3D Secure (3DS) is a secure online payment service that serves as an authentication method for transactions. In Europe, Strong Customer Authentication (SCA) requires 3DS when customers complete online transactions.  WellnessLiving has no ability to influence or control requirements for 3DS. Any questions regarding 3DS must be directed towards your merchant processor. For a list of […]

Paragon Card Account Updater (CAU)

The Card Account Updater (CAU) is a paid service upgrade available to customers who use Paragon as a merchant processor. The CAU feature automatically scans for changes to a client’s credit card information, such as card numbers and expiration dates, and updates this information with Paragon for transactional purposes. This […]