Thank you for choosing WellnessLiving! This article outlines the onboarding process you’ll go through while you transition to our software. If you are transitioning to WellnessLiving from another software provider, please don’t cancel your existing subscription independently. You and your Onboarding Specialist will work together to determine the best time […]
This issue usually occurs after a recent MindBody import. When importing Purchase Options bought on Mindbody, only the amount of visits remaining will be imported. This value will be the client’s total remaining visits on that Purchase Option. For example, a client purchases a 10 session pass on MindBody. They […]
While you’re getting familiar with your new WellnessLiving account, it’s important to know the features you can and can’t modify until your scheduled go-live date. This article pertains to new WellnessLiving customers who aren’t yet onboarded, and who require import work to be performed. If you’re coming from MindBody, please […]
After your data has been migrated from MindBody to WellnessLiving, you may notice that the number of sessions on client session passes do not properly add up when you check their account information. For example, a pass with 25 visits shows that 13 sessions have been used and 4 sessions […]
Thank you for choosing WellnessLiving! Before you can successfully use all the available features and functions, you will need to review and configure various elements of the software. The following checklist will help you complete all the setup tasks required to make the most of your new business management software. […]
Though the import of your staff is included as part of the QUICK Setup from your current software provider, it’s very important to review them prior to your launch date to ensure the configuration is perfect; otherwise you may find staff aren’t able to perform key business functions. Review the […]
Thank you for upgrading to WellnessLiving! While much of your MindBody information has been migrated to your new account, you’ll need to review and set up various elements of the program before you can successfully use all the new and exciting features now available to you. The following checklist will help […]
While you’re in the processing of onboarding and reviewing your MindBody data import, it’s important to know the features you can and can’t modify before your final data import and scheduled go-live date. This article pertains to new WellnessLiving customers who are coming from MindBody and who are in the […]
During your scheduled kick-off call, our Onboarding team will explain the datasets that can be migrated into WellnessLiving, including any limitations. Your Onboarding Specialist will provide you with spreadsheet templates into which you can include your data. After you have completed the data migration and onboarding process, you can follow […]
During your scheduled kick-off call, our Onboarding team will explain the datasets that are migrated from Mindbody into WellnessLiving, including any limitations. After you completing the data migration and onboarding process, you can follow the account verification steps to finish setting up your account. If you’re currently using a system […]
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