Applying for refunds with Payrix
If your merchant processor is Payrix (formerly IntegraPay), you’ll need to apply for refund processing to be enabled for your account. To apply for refund processing, send an email to This email should contain the following information: The number of refunds you expect to process each month. The average […]
Transaction batches and refunds
Transactions processed through WellnessLiving are processed together in batches. Batch reconciliation cutoff times, which are listed in the table below, depend on the merchant processor you’re using. To increase the accuracy of your Batch Reconciliation Report, you can set the cutoff time in your store settings to match the time […]