Currently, Zoom is the only hosting platform for virtual services that can be directly integrated with WellnessLiving. If you prefer to host your virtual services on a different platform, you can configure your Appointments, Classes, or Events to include a link to the non-integrated platform. First, set up your service […]
The order in which services appear on the schedule and the Custom Schedule Widget is dependent on the time of the service and their order on their respective pages in the Setup menu. Appointments and assets will not be displayed on the Custom Schedule Widget. Below is a list of […]
When you make a change to the duration of an appointment type, the duration is permanently changed for all appointments of that type. If you want to increase or decrease the duration of a single appointment, you can do so in 15-minute increments directly from the schedule—this change will apply […]
You can cancel all of a client’s upcoming services from their client profile. If you only want to cancel one or more specific services, see the relevant article: Canceling an appointment booking Canceling a class booking Canceling an event booking Canceling a Book-a-Spot asset booking To cancel all upcoming services […]
You can cancel a scheduled event from the setup menu or the schedule. If you cancel an event by mistake, you can restore the event from the schedule. However, you must manually add clients to the restored event sessions again. To learn how to cancel a booked event for an […]
You can modify scheduled event instances to change specific details, such as the location, start date, end date, and the staff member instructing the sessions. To learn how to schedule an event instance, see Scheduling an event instance. Changing the date of a scheduled event session may cancel all client bookings […]
This article describes all the settings available when modifying a scheduled event instance on the Edit Schedule page. To learn how to modify a scheduled event instance, see Modifying a scheduled event instance. Field name Description SUBSTITUTE CLASS Select a different event to replace the remaining sessions. LOCATION Select the […]
You can add and remove multiple staff members to any class or event instance, by using the Add button and Remove button when selecting a staff member in the INSTRUCTOR field. For more information, see Scheduling a class and Scheduling an event Instance.
If a staff member is unavailable for a scheduled appointment, you can substitute them for another staff member. Replacing a staff member for an appointment is different from replacing a staff member for a class or event. To learn how to substitute a staff member for a class or event, see […]
After you create an event, you can schedule instances of that event. Event instances refer to a series of scheduled sessions in an event; all scheduled sessions in a series are part of the same event instance. Clients can then book or be booked into sessions scheduled within an event […]
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