When viewing a session pass on a client’s Passes & Membership’s page, you may notice it has a negative number of remaining visits. This happens when a client’s session pass is applied to more visits than are currently available on the pass. Consider the following scenario: A client is booked […]
Session Passes
After a client buys an auto-renewing Purchase Option, such as a membership or session pass, you can disable auto-renew for that client’s individual Purchase Option. This change won’t affect Purchase Options sold to other clients. To disable auto-renew for an individual Purchase Option: On the side menu, click Account. On […]
Custom email receipts can only be created for Purchase Options. For more information on creating custom email receipts for Purchase Options see Membership advanced settings, Session pass advanced settings, and Package advanced settings.
You can place a client’s session pass on hold if they are unable to access your services for an extended period due to an injury, illness, travel plans, and so on. You can also place an indefinite hold on a session pass if you do not want to set an […]
Purchase Options that have been customized for an individual client can be reset to remove those customizations. Resetting a client’s Purchase Option allows most changes made to the Purchase Option from the store configuration to affect the client’s Purchase Option. To learn more about the rules governing Purchase Option modifications, […]
To promote your business and services, you can offer a Purchase Option to your clients for free. Be aware that any services that can be paid for using this Purchase Option will be available to that client for free. To learn how to offer a promotional Purchase Option to clients […]
There are two ways to hide items from the online store. If you want to stop selling an item completely, you can deactivate the item. If you want to restrict an item from appearing in the online store, but want staff members to continue to be able to see the […]
Each session pass, such as a duration pass or day pass, can be adjusted to offer clients the exact combination of items they need at the price you set. When creating or modifying a session pass, keep in mind the following information: If you change the activation date for a […]
This article describes all general information settings available when you are creating or modifying a session pass. To learn about the advanced settings available when creating or modifying a session pass, see Session pass advanced settings. Setting Description Purchase Option Service Category The services that can be booked with the […]
This article describes all advanced settings are available when you are creating or modifying a session pass. To learn about the general information settings available when creating or modifying a session pass, see Session pass general information settings. Setting Description Purchase Restrictions The purchase rules for the session pass: Select […]