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Home/Knowledge Base /Troubleshooting

Troubleshooting

Troubleshooting: Why is incorrect information being saved to a client profile?

Troubleshooting: The Achieve Client App freezes or crashes

Troubleshooting: Unwanted preview text keeps appearing in your email campaigns

Troubleshooting: Email is not being sent by the automated email campaign

Troubleshooting: Duplicate charge on a client’s credit card doesn’t appear on their client profile

Troubleshooting: Cannot apply Event purchase to Event visits

Troubleshooting: Groupon sales did not appear in the Sales with Revenue Categories Report

Troubleshooting: The Achieve Client App splash screen is flickering

Troubleshooting: The Achieve Client App is not available in the App Store

Troubleshooting: ACH payment is showing up as a failed transaction

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