Clients can use the Client Web App to write reviews for your business and the services they attend. You can also allow clients to earn rewards points for writing reviews and sharing them on social media. For more information, see Managing rewards points. In this article: To write a review […]
Web Apps
From the Billing tab of the client profile, clients can view their billing information, make a payment to their account balance, redeem gift cards and other redemption codes, add credit cards, and add ACH account information. When viewing and managing your billing information, keep the following information in mind: When […]
Clients can sign up for a WellnessLiving account from the Client Web App by creating a new account or signing up using their Google or Facebook account. During the sign-up process, clients must enter their personal information, accept WellnessLiving’s terms and conditions, and activate their account via the link attached […]
Clients can sign in and out of their WellnessLiving account, book or check in to services, view their schedule, purchase products and services from the online store using the Client Web App If a client does not have an account with WellnessLiving, they can sign up with your business from […]
Clients can use the Client Web App to opt out of having their Purchase Options auto-renew or convert when they expire. Clients can only opt out if their Purchase Options have the Enable Client Control setting selected. For more information, see Session pass general information settings, Membership general information settings, […]
One of the features available to corporate enterprises on WellnessLiving is travel mode. If travel mode is enabled, clients of a corporate enterprise can attend services at enterprise locations outside of their home location. When this occurs, the client is considered a travel member visiting a travel location. Travel member […]
The Transactions tab displays all the transactions, such as purchases or refunds, made by a client at your business. Clients can view their transaction history, print their receipts, or email themselves copies of their receipts. In this article: To view the Transactions tab In the top menu, click My Profile. […]
With FitLIVE or a non-integrated virtual service provider, clients can attend virtual services directly through the Client Web App. Clients can also attend virtual services using the Achieve Client App or the virtual meeting link provided in their service notifications. The attendance status of a client who joins a virtual service is determined […]
You can upload and configure the logo that appears on the Client Web App using the settings in Web Applications. Your logo should be a 220×100 image, of any file size. If you have not uploaded a logo in the Client Web App Web Application settings, the default logo that […]