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Meet CAASI

Your 24/7 AI Front Desk

Powered by advanced AI and trained on your business from day one, CAASI delivers thoughtful conversations—by chat, text, or voice—that guide clients to book the right services and turn every interaction into measurable growth.

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What is CAASI?

CAASI (Customer-Assisting Artificial Sales Intelligence) is an AI Wellness Concierge that transforms how you connect with clients by phone, on your Achieve white-label app, or website. Powered by proprietary AI built on Google Gemini, CAASI engages clients by call, chat, text, or app—delivering personalized experiences that turn leads into loyal clients and fuel bookings, retention, and growth 24/7.

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Customer
Engages customers to answer questions and guide them to book.
A
Assisting
Proactively guides conversations and gives personalized answers.
A
Artificial
Learns and adjusts to provide the best response in every situation.
S
Sales
Drives conversions by turning interest into bookings and revenue.
I
Intelligence
Captures contact details and insights to build lasting client relationships.
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AI-Powered Engagement. Concierge-Level Care.
Your clients never wait. Whether it’s a late-night phone call or a midday website visit, CAASI handles everything from booking and rescheduling to managing memberships and more—delivering a seamless experience every time.
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98% Resolution Rate
CAASI delivers concierge-style service day and night, providing on-brand guidance that inspires clients to book, rebook, and return — all without adding to your team’s workload.
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28% More Bookings
Businesses using CAASI see a 28% boost in bookings, trials, and sign-ups. As a true wellness concierge, CAASI turns conversations into paying clients and drives long-term business growth.
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32% More Revenue
Businesses report up to a 32% boost in revenue, fueled by nonstop bookings, smarter lead conversion, and stronger client retention.
ATTRACT AND RETAIN
Your Wellness Concierge, Always On

CAASI delivers concierge care by chat, text, or voice, guiding every client with personalized answers, effortless bookings, and 24/7 support that feels as attentive as your in-person experience.

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Give Every Client a Concierge Experience

CAASI isn’t a chatbot. It’s built into the WellnessLiving platform and deeply connected to your business data, so it knows your services, schedule, memberships, and pricing inside and out. That knowledge allows CAASI to have real, personalized conversations that guide clients to book, buy, and return.

Save Time and Scale Smarter

Whether you run a single or multi-location business, your wellness concierge helps you scale without adding overhead. Use CAASI to manage inquiries across chat, text, or phone at every location—handling bookings, answering questions, and even reserving intro offers—all while delivering a consistent client experience that drives sales.

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Grow Your Business with Smarter Dashboards

See exactly how CAASI fuels your growth. Track total conversations handled, new bookings created, conversions, and revenue generated. Spot peak inquiry times, learn the top reasons clients reach out, and review call logs — all from one dashboard.

Turn Every Message into a Client Conversation

CAASI can connect everywhere your clients reach out: phone, text, or chat through your website or Achieve white label app. Missed calls become conversations, questions turn into bookings, and every message gets a fast, human-like response.

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Why Choose CAASI?

CAASI delivers the high-touch care of a dedicated wellness concierge, combined with the power of AI-driven growth. It guides clients with personalized answers, secures more bookings, and drives revenue, all while saving your team hours every week.

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Hit Your Growth Goals Automatically
Set your revenue priorities and CAASI works toward them. CAASI can boost bookings, reduce no-shows, and increase client engagement without extra overhead.
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Go Live with Built-In Expertise
CAASI comes pre-trained with your unique business offerings and industry-specific knowledge. It can answer detailed questions with accuracy and insight. From fitness and wellness to beauty and med spa, it understands your world and provides trustworthy guidance every time.
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Track Every Interaction Effortlessly
Every conversation and engagement lives in one easy-to-use dashboard. Your team sees the full picture and can jump in to follow up without missing a beat.
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Stay On Brand
CAASI speaks in your business’s unique voice, using your policies, pricing, and offers to deliver consistent, on-brand experiences every time.
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Route Leads to the Right Staff
Every follow-up will be assigned to the right staff member or location. No confusion, no bottlenecks. Just faster responses and happier clients.
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Book in Real Time
Whether it’s a class, trial, or private appointment, your wellness concierge will be able to book instantly using your live schedule over phone, text, and chat.
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Transfer Calls Seamlessly
Soon, when a client needs staff attention, CAASI will connect them live to your team without breaking the experience.
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Know Every Client Instantly
As CAASI’s abilities expand, it will be able to recognize whether a caller is a new lead or an existing client and adapt the conversation on the spot.
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Ready to See CAASI in Action?

Don’t let another potential client slip away. Book a demo today to watch CAASI handle real conversations and turn interest into bookings.
FAQ

CAASI Common Questions

What is CAASI, and how does it benefit my business?

CAASI stands for Customer-Assisting Artificial Sales Intelligence. In practice, CAASI is your wellness concierge, revolutionizing the client experience by greeting every visitor and caller, providing instant responses, answering questions about your services, capturing contact details, qualifying leads, and guiding them toward booking, all powered by our proprietary AI platform.

How does CAASI handle client communication?

CAASI connects with your website to respond to leads, answer questions, and support bookings. Soon, CAASI will be enabled to respond to calls and texts. All conversations are tracked in a single inbox with full transcripts and outcomes.

Will I see what CAASI is saying to clients?

Absolutely. Every message, call, and chat will be logged in a timeline with clear outcomes, so you always know what CAASI said, when it happened, and the result.

Does CAASI replace my staff?

No. CAASI acts as a helpful, 24/7 friendly extension of your front desk. It handles repetitive tasks and first-touch conversations so your team can focus on in-person and higher-value work.

How does CAASI improve lead follow-up?

CAASI turns your web traffic into hot leads. As your wellness concierge, CAASI collects contact details and keeps the conversation going until the client is booked.

Can I add more information for CAASI to use?

Absolutely. CAASI already knows your services, schedule, pricing, and policies from your WellnessLiving setup. But you can go further by uploading additional materials. Add nutrition guides, workshop flyers, retreat itineraries, or FAQ documents, and CAASI will use them to give richer, more personalized answers that reflect your full range of offerings.

Our pricing
Pricing Made Simple
Features
In-Depth Comparison
Chat

$99 $49/ mo
Save 50% for 6 Months*
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* CAASI learns automatically from your service offerings, pricing, and business policies in WellnessLiving. No setup needed for the Chat Plan. The Phone Agent Plan gives you more control and more power.
Boost Your Business Revenue by +57%
  • Save Time and Grow Faster — Manage your bookings and payments in fewer clicks with easy-to-use features.
  • Increase Brand Loyalty — Level up with your very own custom-branded iOS and Android client apps.
  • Get More Clients — Attract, convert, and retain with a fully-integrated custom website and powerful SEO.

We have significantly improved our member engagement and retention strategies. It’s the ultimate solution!

Steve Cristini
Cristini Athletics
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