Achieve Client App: Signing up as a new client

If your business uses the White Label version of the Achieve Client App, your clients can sign up for a new account directly through your app.

If your business uses the Basic or Premium versions of the Achieve Client App, clients won’t be able to sign up for new accounts directly through the app. Instead, clients must sign up for your business using the Client Web App before they can log in to your Achieve Client App. For more information, see Achieve Client App: Logging in and out.

To upgrade to the White Label Achieve Client App, see Achieve Client App: Upgrading your plan.

NoteIf a client signs up using the White Label version of the Achieve Client App, a client profile will be created with only their first name, last name, and email address. If your business requires additional client profile fields at registration, the client will be prompted to enter the required information when they log in to the Client Web App or the Achieve Client App.

To sign up as a new client using the White Label Achieve Client App:

  1. Open the Achieve Client App on your mobile device.
  2. On the login page, tap Register here.
  3. Enter your First Name, Last Name, and Email.
  4. Tap Submit. A confirmation email will be sent to the address that was submitted.
    • If the email does not appear in your inbox after five minutes, check your spam/junk folder.
  5. Tap Activate Account.
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