This article describes the automated marketing campaign types available in WellnessLiving. You can create as many campaigns of each type as you need to suit your marketing goals.
The following articles contain related information:
Marketing campaign types
|Custom Email Templates||Create your own custom email templates to send to clients.|
|Lead Capture||An email sent automatically to clients after they submit a lead capture widget form.|
|Class Announcement||An email, SMS, and/or Push notification sent automatically to clients when a new class is added to your schedule and is available for booking.|
|Purchase Campaign||An email sent automatically to clients after the purchase of a specific item in the online store.|
|Client Retention||There are four different Client Retention campaigns you can create to contact clients with an Active client type:
Retention – An email, SMS message, or Push Notification sent automatically when a client has not visited your business in a specified number of days or months. This campaign is designed to keep your clients engaged with your business.
Few Pass Visits Remaining – An email sent automatically when a client’s session pass drops below a specified number of sessions. This campaign is designed to encourage clients to purchase a new pass or upgrade to a membership.
Pass or Membership is Expiring – An email sent automatically when a client’s membership is nearing its expiry date. This campaign is designed to encourage clients to renew their membership. This email is not sent to clients whose Purchase Options are set to auto-renew.
Upcoming Pass or Membership Renewal – An email sent automatically a specified number of days or months before a client’s pass or membership is scheduled to renew.
|Visit Campaign||An email sent automatically after a client has attended a specific service.|
|Client Win-Back||An email sent automatically when a client has not booked or checked in recently.|