Booking intervals

Booking intervals determine when a client is able to book an Appointment or BOOK-A-SPOT asset. For example, an interval of 30 minutes allows bookings at 1:00 p.m., 1:30 p.m., 2:30 p.m., and every 30-minute interval after that.

To set a booking interval, see Creating or modifying an Appointment Type and Creating or modifying a BOOK-A-SPOT™ Asset.

Booking Intervals

You can choose to set your booking interval to 15 minutes, 30 minutes, 1 hour, 90 minutes, or a custom booking interval. Custom booking intervals can be any multiple of 5 minutes.

Booking intervals start at the earliest available time for the staff member or BOOK-A-SPOT™ Asset and run until the end of the staff member’s available time. For example, if the booking interval is 1 hour and the staff’s available time is from 9 a.m. until 5 p.m., a client can book at 9 a.m., 10 a.m., 11 a.m., etc.

This will also account for the duration that this asset is booked for. For example, with a 30-minute booking interval, it is still possible to book the asset for 1 hour (provided the asset can be booked for this duration). However, the 30-minute booking interval that overlaps with the 1 hour duration will no longer be bookable.

In addition, booking intervals will not be presented if the duration of the booking exceeds the available hours of the staff member or BOOK-A-SPOT™ Asset.

NoteIf an Appointment or asset is set up with unavailable time or is booked for a session, booking intervals for that Appointment or asset begin at the end of their unavailable time or session.

For example, if an asset is set to be unavailable between 1:00 p.m. and 2:00 p.m. on Monday and has a booking interval of 30 minutes, the asset will be available to book at 2:00 p.m., 2:30 p.m., etc.

Or if a 90-minute Appointment has booking intervals of 1 hour, when the Appointment is booked at 10:00 a.m., it can be available to book again at 11:30 a.m., 12:30 p.m., etc.

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