Changing a client’s email

You can change the email address associated with a client’s profile. This email is used by the client to sign in to the Client Web App, to check in to classes or appointments using the Self Check-In Web App, and to receive notifications and content from your business.

For more information see Communication with clients.

To learn more about how to change a staff’s email address, see changing a staff member’s email.

To change the email address associated with a client’s account:

  1. On the Top Nav Bar, click the Search button , and enter the client’s information in the box. You can enter the client’s name, phone number, email address, UID, or client ID.
  2. In the list of clients displayed, click the client’s name.
  3. On the side menu, click Profile Details.
  4. Under EMAIL, enter the new email address.
  5. Click UPDATE ACCOUNT to save your changes.
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