Clients of a franchise business can attend services at franchise locations outside of their home location. When this occurs, the client is considered a travel member visiting a travel location.
- Travel member – A client who is visiting a franchise location that’s different from their home location.
- Travel location – A franchise location visited by a client that isn’t their home location.
When travel members visit travel locations, they can only check in using the Client Self Check-In Web App or by scanning their key tags. Staff members at travel locations won’t be able to search for travel members by name using the Top Nav Bar, as this search only returns results for clients belonging to that location.
If a travel member has checked in using the Client Self Check-In Web App, their client profile can be accessed through the service’s attendance list. If a travel member has checked in using their key tag, their client profile will automatically appear in the system. A travel member will have a travel member icon 
displayed when staff members at travel locations view their client profile.