Checking in with the Attendance Web App

Staff members can use the Attendance Web App to track client attendance for Classes and Events. The Attendance Web App can also be set up on a dedicated tablet or computer so clients can check themselves into Classes and Events. You must open the web app on the dedicated device to allow clients to check themselves in.

If you are using the same device to provide clients with self check-in options and perform staff member duties, you must remain logged in to WellnessLiving with the Self Check-In Web App opened in a separate, private browsing window. To learn how to open private browsing mode (Incognito) on your web browser, check your browser’s support website below:
  • For Google Chrome, see Google Chrome Help.
  • For Internet Explorer or Microsoft Edge , see Microsoft Support.
  • For Firefox, see Mozilla Support.
  • For Safari, see Safari Support.

    NoteClients will not be able to check themselves in unless you have enabled the appropriate check-in policies. For more information, see Configuring your Attendance Web App policies.

    NoteAfter a client checks in, the page will return to the check-in screen after the time specified in your Attendance Web App policies allowing the next client to sign in.

    NoteIf you are providing client self check-in options at your business location, we strongly recommend using a separate device dedicated to client check-in. This allows you to monitor the staff backend while your clients check themselves in without interruption.

    To check in with the Attendance Web App:

    1. To view a different date, click one of the arrows next to the date:
      • Click the left facing arrow to view a past date.
      • Click the right facing arrow to view a future date.
    2. Under the Class or Event you want to check into, click Attendance List.
      • If you are already booked for this service, click Check In next to your name.
      • If you have not yet booked this service, click Add Me at the bottom of the page.
        1. Enter your name in the search box and click Check In next to your name.
    3. If a client has accidentally been checked in for Class, click Undo to the right of the client in the attendance list and they will no longer be checked in.
      • Clicking Undo will remove the client from the service and attendance list entirely. If you want to check the client into the service at a later time, you will need to re-book the client into the service.
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