Checking in with the Client Self Check-In Web App

Clients can use the Client Self Check-In Web App to check themselves in to services, marking them as checked-in on attendance lists and reports. The Client Self Check-In Web App can be set up by a staff member on either a computer or a tablet and can be attached to a barcode scanner. You can set up your chosen device in an accessible location at your business so that clients can check in as they arrive.

NoteClients will not be able to check themselves in until you Allow client self check-in in your Client Self Check-In Web App settings.

NoteAfter a client checks in, the page will return to the check-in screen after the time specified in your Client Self Check-In Web App policies allowing the next client to check in.

NoteClients can check in using the barcode displayed on their Achieve Client App. For more information, see Achieve Client App: Displaying a client’s barcode.

To check in with the Client Self Check-In Web App:

  1. As a client, you can self check-in using one of the following methods:
    • Scan your key tag using the barcode scanner attached to the web app.
    • Enter your Client ID number into the web app. Client ID numbers can be found on the Client Profile: Overview page.
    • Enter your WellnessLiving username and password into the web app. Client account information can be found on the Client Profile: Profile Details page.
  2. Select your location. This option is only available if the business has multiple locations.
  3. Click Check In next to the service you want to check in to.
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