Class Analysis Report

The Class Analysis Report is an attendance report that displays information about Classes scheduled during the selected date range. This report can be used to view an overview of your Classes. The summary cards at the top of the page provide an overview of the key information in the report.

This article describes how to view the Class Analysis Report and provides details of the columns that appear in the report. To learn how to customize and filter the report, see Viewing a report.

In this article:

To view your Class Analysis Report:

1. Click the App Drawer button .
2. In the App Drawer, click View All.
3. In the list, click Reports. You can filter the list by entering Reports into the Search field.
4. On the Reports menu, click Attendance.
5. On the Attendance menu, click Class Analysis. The Class Analysis Report is displayed.

Summary cards in the Class Analysis Report

Summary card	Description
Services	The total number of Class Types scheduled during the selected date range.
Attended	The total number of Classes that were attended by clients during the selected date range.
Booked	The total number of Classes that have been booked for clients during the selected date range. After the scheduled time for an upcoming booked Appointment has passed, it will move to either the Pending, Late Cancels, No Shows, or Attended summary card.
Late Cancels	The total number of clients marked as a late cancel during the selected date range.
Pending	The total number of clients who are expected to attend a Class during the selected date range but have not attended the Class yet.
No Shows	The total number of clients marked as a no show during the selected date range. No shows are clients who missed a Class without cancelling it.

Headings in the Class Analysis Report

Heading name	Description
Service Name	The name of the Class.
Scheduled	The number of sessions of the Class scheduled during the selected date range.
Attended	The number of clients whose attendance status for the Class is Checked-in during the selected date range.
Booked	The number of Classes that have been booked for clients during the selected date range. After the scheduled time for an upcoming booked Class has passed, it will move to either the Pending, Late Cancel, No Show, or Attended column.
Late Cancels	The number of clients whose attendance status for the Class is Late Cancel during the selected date range.
Pending	The number of unconfirmed clients that are expected to attend the Class during the selected date range. NoteThe status of the service type that is automatically assigned to clients after the scheduled time of a service has passed depends on the default status set in your business policy settings.
No Shows	The number of clients whose attendance status for the Class is No Show during the selected date range.
Capacity	The total number of spots available in the Class.
Utilization	The utilization percentage of the Class indicates how full it is. This number is calculated by dividing the number of clients who attended the Class by the total number of spots available in the Class (the number in the Capacity column). If you are using the report to view a Class that is scheduled to take place at a future date, the utilization percentage will be calculated using the number of clients who have booked the Class.

Advanced filters in the Class Analysis Report

Filter	Description
Staff	Use this filter to determine which staff members to include in the report.
Check-in Status	Use this filter to determine whether to include check-ins, late cancels, pending check-ins, or no shows in the report.
Start Time Range	Use this filter to determine which Classes to include in the report based on the specific time range during which they occurred.
Day of the Week	Use this filter to determine which Classes to include in this report based on the day(s) of the week they occurred.
Classes	Use this filter to determine which classes to include in the report.
Locations	Use this filter to determine which locations to include in the report.
Client Types	Use this filter to determine which clients to include in the report based on their client type.
Include Empty Sessions	Use this filter to determine whether to include Classes with no attendees in the report.