Class Average Report

The Class Average Report is an attendance report that displays average attendance for your classes. This report can be used to gain an overview of each Class’s efficacy, client interest, and common cancellations. The summary cards at the top of the page provide an overview of the key information in the report.

This article describes how to view the Class Average Report and provides details of the columns that appear in the report. To learn how to customize and filter the report, see Viewing a report.

In this article:

    To view the Class Average Report:

    1. Click the App Drawer button .
    2. In the App Drawer, click View All.
    3. In the list, click Reports. You can filter the list by entering Reports into the Search field.
    4. On the Reports menu, click Attendance.
    5. On the Attendance menu, click Class Average. The Class Average Report is displayed.

    Summary cards in the Class Average Report

    Summary cardDescription
    ServicesThe total number of Classes scheduled during the selected date range.
    AttendedThe total number of times that Classes were attended by clients during the selected date range.
    No ShowsThe total number of clients marked as a no show during the selected date range. No shows are clients who missed a Class without cancelling it.
    Late CancelsThe total number of clients marked as a late cancel during the selected date range.
    Avg Visits Per ServiceThe average number of times that Classes were attended by clients during the selected date range.
    Avg No Shows Per ClassThe average number of no shows for Classes during the selected date range.
    Avg Late Cancel Per ClassThe average number of late cancels for Classes during the selected date range.

    Headings in the Class Average Report

    HeadingDescription
    Service NameThe name of the Class.
    LocationThe location at which the Class takes place.
    StaffThe staff member who is scheduled to teach this Class.
    DayThe day of the week on which this Class is scheduled to take place.
    TimeThe time at which this Class is scheduled to take place.
    Service CountThe number of times that this Class has taken place.
    AttendedThe total number of times that this Class has been attended by clients.
    AverageThe average number of clients who attend a session of this Class.
    Average Late CancelsThe average number of late cancels for a session of this Class.
    Average No ShowsThe average number of no shows for a session of this Class.
    Average CapacityThe average total number of spots available in a session of this Class.
    Average UtilizationThe utilization percentage of the Class indicates how full it is on average. This number is calculated by dividing the average number of clients who attended the Class by the average total number of spots available in the Class (the number in the Average Capacity column).

    Advanced filters in the Class Average Report

    FilterDescription
    Client TypesUse this filter to determine which clients to include in the report based on their client type.
    TimeUse this filter to determine which to include in the report based on the specific time range during which they occurred.
    Day of the WeekUse this filter to determine which to include in this report based on the day(s) of the week they occurred.
    ClassesUse this filter to determine which classes to include in the report.
    StaffUse this filter to determine which staff members to include in the report.
    LocationUse this filter to determine which locations to include in the report.
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