Setting a client’s home location

A home location can be set for each of your clients. This location will act as the client’s default location when making purchases or booking services.

Note For clients, a home location will be selected by default when booking classes through the Client Web App or making purchases through the online store. Clients with home locations are allowed to attend multiple locations by using memberships with access to multiple locations.
Caution Membership revenue is distributed to the location from which the membership was sold, not the home location of the client. The client will be billed from the location from which the membership was sold.

To learn how to set a staff member’s home location, see Setting a staff member’s locations.

To set a client’s home location:

  1. On the Top Nav Bar, click the Search button , and enter the client’s information in the box. You can enter the client’s name, phone number, email address, UID, or client ID.
  2. In the list of clients displayed, click the client’s name.
  3. On the side menu, click Profile Details in the side menu.
  4. Under HOME LOCATION, click the list and select the client’s home location.
  5. Click UPDATE ACCOUNT.
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